Negotiation, Influencing & Persuasion Skills

ATA (Asset Training Academy) LTD

Influencing and Negotiation – Course Content

Day 1 – Introduction and Principles

• Defining influencing and negotiation

• Identifying times when you influence, persuade and negotiate, formally and informally

• Key technical and interpersonal skills for influencing, persuading and negotiating

• Step-by-step guides to influencing, persuading and negotiating

• Handling objections, finding common ground and asserting your case

• Planning and structuring negotiations

• Negotiation styles and techniques

• Moving towards win-win outcomes

• Practical skills exercise: applying day 1 learning in a simulated negotiation scenario

Day 2 – Interpersonal Skills and Behaviour

• Maximising communication skills in influencing and negotiation

• Using words, tone, body language and assertive behaviour effectively

• Making a compelling case and managing resistance or conflict

• Questioning, listening and building rapport

• Understanding self-presentation, charisma and connecting with others

• Recognising and applying different negotiating styles

• Using behavioural tools to understand others’ tendencies and adapt approach

• Practical skills exercise: final simulation to apply influencing, persuading and negotiation techniques

Course Timings

• Start: 9.15am for 9.30am

• Finish: 4.30–5.00pm

What is Included

• Lunch and refreshments throughout the day

• Comprehensive course notes, workbooks and presentation slides

• Certificate of Achievement

• Follow-up support via phone and email with the trainer

Venues

• All venues are minimum 3–4 star rated, centrally located, with easy access to rail and parking, local amenities, and free Wi-Fi

Influencing & Negotiation - Testimonials

“Fantastic! Really enjoyed the influencing and negotiation session and have a lot to think about. The influencing and negotiation course was interactive and friendly, and I would definitely book another course with Asset Training Academy.”

“Toms training style is great, and I always feel inspired after his courses, Thanks Tom!"

"Tom has an infectious nature and instantly has your attention. I found the influencing & negotiation course very interesting and helpful and would highly recommend.”

“Very enthusiastic, encouraging, engaging influencing & negotiation course trainer. A lot of the influencing & negotiation course material may seem obvious but you are forced to redefine and reconsider communication in a whole new way. The power is already in you. You just need to know how to harness and release it.”

“Really fun, collaborative, enjoyable. The trainer was engaging, knowledgeable and fun.”

“Tom has an infectious nature and instantly has your attention. I found the influencing & negotiation course very interesting and helpful and would highly recommend.”

“Brilliant, I got a lot out of this influencing & negotiation course. There was a lot of group interaction and tailoring to suit our needs. The trainer was excellent, and I’d definitely book another course with Asset Training Academy.”

Who Should Attend

This Influencing and Negotiation Skills course is suitable for anyone who wants to improve their ability to influence and negotiate effectively in professional or personal contexts. It is ideal for those looking to develop confidence and skills when negotiating with colleagues, customers, suppliers or other stakeholders. The course benefits individuals at any level who wish to improve outcomes through effective persuasion, influencing and negotiation techniques.