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Mystery Shopper Course - CPD Accredited


Oplex Careers

Summary

Price
£199.99 inc VAT
Or £66.66/mo. for 3 months... Read more
Study method
Online, self-paced
Duration
80 hours
Qualification
No formal qualification
CPD
6 CPD hours / points
Additional info
  • Tutor is available to students

64 students purchased this course

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Overview

Course Description

The online Mystery Shopper Course will provide learners with an overview of how to effectively work as a mystery shopper. This course will discuss important areas to understand before setting out as a mystery shopper, from your responsibilities to what will be expected you. This course will explore other important areas from the company point of view such as the value of reports for market research and more. Whether you are interested in working in this field just for additional income or you wan to pursue a career in research marketing, you can get started instantly and start learning all the important aspects about mystery shopping.

CPD

6 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Syllabus

The Mystery Shopper Course is split into the following modules:

  • Introduction to mystery shopping
  • Responsibilities as a mystery shopper
  • Importance of mystery shoppers to businesses
  • Different types of market research
  • Earning potential as a mystery shopper
  • What to know before registering as a mystery shopper
  • Types of assignments
  • The process of an assignment
  • Report writing
  • Final Assessment

Assessment

To assess the learners ability and knowledge to effectively understand the topics contained within the Mystery Shopper Course, the course features a number of end of module interactive quiz questions.

Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certificate

On successful completion of this Mystery Shopper Course learners will receive a CPD Certificate of Achievement award from Oplex Careers.

This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Mystery Shopper Course.

Course Duration

The online Mystery Shopper Course requires 80 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Mystery Shopper Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.

Course Compatibility

Our Mystery Shopper Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.

We know that more and more people are using the web whilst they are on the move, so we have designed this Mystery Shopper Course to be fully compatible across tablet and smartphone devices. You will be able to access the same content from the course, just over a 3G or 4G network whilst on the move.

Questions and answers


No questions or answers found containing ''.


Sandra asked:

What is Your role as a Mystery Shopper

Answer:

A mystery shopper is someone who is employed to visit a shop as a regular customer, to assess the quality of the service that is provided accrording to a set of predefined standards. This course is great to introduce you to the field. Hope this helps. Thanks

This was helpful. Thank you for your feedback.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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