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Microsoft Pro Windows 7, Enterprise Desktop Support Technician


Global Edulink

Summary

Price
£199 inc VAT
Or £66.33/mo. for 3 months...
Study method
Online
Duration
365 days · Self-paced
Qualification
Microsoft Pro Windows 7, Enterprise Desktop Support Technician Official Certification
Awarded by Microsoft
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately

Overview

Microsoft has a range of official exams designed for IT professionals who want to get certified, and Global Edulink provides excellent training, which will enable you to pass your chosen exam. If you hope to take the Microsoft Pro Windows 7 Enterprise Desktop Support Technician – Exam 70 – 685, then this is the course for you. Our course material is delivered straight to you and is perfectly tailored to help you pass the exam with flying colors.

Learning with Global Edulink has many advantages. The course material can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand

Course Objectives:

During this course, you will learn to:

  • Identifying cause of and resolving desktop application issues (20–25%)
  • Identifying cause of and resolving networking issues (20–25%)
  • Managing and maintaining systems that run Windows 7 client (20–25%)
  • Supporting mobile users (15–20%)
  • Identifying cause of and resolving security issues (15–20%)

Course media

Description

  1. Course Description:

This online training course is comprehensive and designed to cover the topics listed under the curriculum.

Course Curriculum

01.Learn how to install, upgrade, and migrate to Windows 7

  • learn how to install, upgrade, and migrate to Windows 7 – part 1
  • learn how to install, upgrade, and migrate to Windows 7 – part 2

02.How to configure disks, device drivers, and file access

  • how to configure disks and device drivers
  • how to configure file access and printers

03.Diagnosing and troubleshooting login problems and networking

  • diagnosing and troubleshooting login problems
  • networking and connectivity

04.How to troubleshoot network connectivity problems

  • how to troubleshoot network connectivity problems – part 1
  • how to troubleshoot network connectivity problems – part 2

05.Guidelines for mobile computing and remote access

  • guidelines for mobile computing and remote access

06.How to secure windows 7

  • how to secure windows 7- part 1
  • how to secure windows 7- part 2

07.Reliability monitoring and windows 7 maintenance

  • performance and reliability monitoring
  • windows 7 maintenance lock exam

Method of Assessment:

This course prepares learners for and is assessed by the Microsoft Pro Windows 7 Enterprise Desktop Support Technician – Exam 70 – 685.

Please Note: official exams are not included in this course and need to be purchased it separately.

Certification:

Learners who successfully complete the exam will be awarded an official Microsoft Pro Windows 7 Enterprise Desktop Support Technician 70 – 685certificate.

Benefits you will gain:

By enrolling in this course, you’ll get:

  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • Includes step-by-step tutorial videos and an effective, professional support service.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • A study in a user-friendly, advanced online learning platform.
  • Excellent customer service and administrative support

Who is this course for?

Candidates for this exam support end users who run Microsoft Windows 7 in a corporate environment. They should have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications.

Requirements

  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English Language, mathematics and IT.
  • Candidates should be able to resolve operating system issues by telephone, email, connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a working knowledge of operating in an Active Directory domain environment.

Career path

  • Configuration Manager
  • Network Analyst
  • Network Administrator
  • Network Manager

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.