Microsoft Outlook & To Do course | 1 day live online training

Mark Baglow Training Limited

Getting Started & Essential Email Tools

Build strong foundations and better everyday email habits.

• Navigating the Outlook interface efficiently

• Composing, replying to, forwarding, and formatting emails professionally

• Using CC, BCC, signatures, and attachments correctly

• Searching your mailbox quickly and accurately

• Using conversation view and message previews effectively

• Reducing inbox stress with simple habits

• Avoiding common time-wasting mistakes

Inbox Organisation & Email Management

Take control of your inbox so nothing gets lost.

• Creating and managing folders and subfolders

• Using categories and colour coding

• Flagging emails for follow-up and reminders

• Converting emails into tasks or calendar events

• Pinning messages, marking as unread, and using sweep tools (where available)

• Applying effective inbox management strategies

• Keeping your inbox clean with daily habits

Automating Outlook with Rules & Conditional Formatting

Save time by letting Outlook work for you.

• Creating rules to move, flag, categorise, or forward emails

• Using advanced rule criteria

• Applying conditional formatting to highlight key messages

• Automatically organising newsletters, approvals, reports, and alerts

• Building rules that support your personal workflow

• Troubleshooting rules that don’t behave as expected

• Keeping automations tidy and manageable

Mastering the Outlook Calendar

Use your calendar as a productivity tool, not just a diary.

• Creating appointments and meetings correctly

• Adding attendees, locations, links, and agendas

• Using availability tools and scheduling features

• Working with recurring meetings and calendar groups

• Managing multiple and shared calendars

• Using reminders, notifications, and meeting notes

• Applying simple workflows to stay organised

Managing Tasks & Priorities with Microsoft To Do

Create a reliable system for tracking work and priorities.

• Navigating the Microsoft To Do interface

• Linking tasks from emails using Flagged Email and My Day

• Creating task lists, steps, due dates, and reminders

• Using recurring tasks for ongoing work

• Prioritising daily work using My Day

• Combining To Do with Outlook Calendar

• Building a workflow that reduces stress and improves focus

Practical Tips for Productivity & Workflow

Bring everything together into a smooth daily system.

• Using Quick Steps for multi-action shortcuts

• Customising toolbars for faster access

• Using keyboard shortcuts to work efficiently

• Managing email overload with batching and triage

• Combining email, calendar, and To Do into one workflow

• Keeping your mailbox lean and sustainable long-term

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Some of the excellent feedback Mark Baglow Training has received:

"Mark recently came to visit us to provide our management teams with some vital tools to enable us to navigate all possible scenarios we could face in day to day management of teams and individuals. We all took away different aspects which were incredibly useful and have already made a difference to the feel of the management within the company."

"Mark is the best! ​​His expertise is unmatched. What stood out most was his ability to adapt the training pace to my learning style while ensuring I developed a thorough understanding of each concept.​ I HIGHLY recommend working with Mark."

"Mark’s delivery was clear, engaging, and very informative. His knowledge and practical examples have given us valuable skills that will make our daily work more efficient. Every section of the training can be adapted to use in our work. We have already spoken to other colleagues about how well our day went. Highly recommended Mark and will certainly be in touch again for any future training needs! Thank you Mark."

"Mark has a brilliant way of breaking things down so they’re easy to understand, no matter how complicated the topic might seem. He’s methodical and clear, but never dull! And he’s always happy to go the extra mile to ensure everyone feels supported."

"I really enjoyed the course and refreshing some lost knowledge. I will put all I have learnt into practice going forwards, found the course very helpful & useful."

"Mark was excellent!!!"

"Mark was a fantastic trainer, and spent several sessions working with me. Mark is patient and knowledgeable, getting me up to speed with specific subject areas quickly and effectively."

"I'll be referring to the training material on a regular basis to keep learning and getting used to everything we learned today."

"He was full of knowledge and made the course run very smoothly and had plenty of time to go over anything if required."

• Professionals overwhelmed by email

• Employees using Outlook daily but without a system

• Managers juggling meetings, tasks, and inbox pressure

• Anyone wanting better control of workload and priorities

• People looking to reduce stress and improve productivity

No previous Outlook or To Do training is required.

Participants will need access to Microsoft Outlook and Microsoft To Do.

You’ll need an internet connection to join the live online session.

Strong email, calendar, and task management skills are essential in most roles.

Being able to manage workload efficiently supports productivity, reliability, and progression into more senior or complex roles.