- Certification of Completion - Free
- Tutor is available to students
**Course 1: Getting Started with Outlook 2013**
- **Module 1: Introduction to Outlook 2013**
- Understanding the Outlook Interface
- Navigating through Outlook
- Setting up your Outlook profile
- **Module 2: Managing Emails**
- Composing and Sending Emails
- Organizing Emails in Folders
- Using Categories and Flags
- Email Signatures and Out of Office
- **Module 3: Working with Contacts**
- Creating and Managing Contacts
- Contact Groups and Distribution Lists
- Importing and Exporting Contacts
**Course 2: Advanced Email Management with Outlook 2013**
- **Module 1: Email Organization Techniques**
- Rules and Filters
- Managing Junk and Clutter
- Archiving Emails
- **Module 2: Calendar and Appointment Management**
- Creating Appointments and Events
- Scheduling Meetings
- Sharing and Managing Calendars
- Reminders and Notifications
- **Module 3: Tasks and To-Do Lists**
- Creating Tasks
- Setting Task Priorities
- Task Assignments and Tracking
**Course 3: Collaboration and Efficiency with Outlook 2013**
- **Module 1: Using Outlook for Collaboration**
- Sharing Files and Attachments
- Using Outlook in a Team Environment
- Managing Group Calendars
- **Module 2: Outlook Add-Ins and Customization**
- Installing and Managing Add-Ins
- Customizing Outlook's Appearance and Settings
- Troubleshooting and Best Practices**
- Common Outlook Issues and Solutions
- Backup and Recovery
- Best Practices for Efficient Email Management
- Keyboard Shortcuts and Productivity Tips
No prior knowledge or experience required
Office computer user
Those wanting to develop Microsoft PowerPoint skills and knowledge
Job Seekers
Those working with computers
Those using Microsoft PowerPoint at work, at home, or in education
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Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.