Medical Secretary Training

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The role of a Medical Secretary is central to the effective functioning of modern healthcare. While doctors, nurses, and clinical staff provide direct patient care, medical secretaries ensure that essential administrative functions run smoothly. They manage appointment scheduling, maintain medical records, handle correspondence, and uphold strict confidentiality standards.

With a rising demand for healthcare administrative professionals across hospitals, clinics, and private practices in the UK, the need for trained medical secretaries is growing steadily. NHS data reports over 20,000 medical secretaries employed within the public health system, with many more in private healthcare settings. As healthcare services expand and digitise, this role continues to evolve, offering increasing career opportunities.

This course is designed to prepare learners to confidently and competently work in healthcare administration. Covering a broad range of topics — from appointment scheduling and medical record management to IT systems and legal responsibilities — the course equips learners with essential skills. You will become familiar with key medical terminology, confidentiality protocols, stock control, and health and safety requirements.

Structured to meet the needs of those seeking roles in both general practice and specialist healthcare settings, this course is ideal for new entrants, career changers, or anyone looking to enhance their skills. Emphasising efficiency, accuracy, and communication, it opens doors to roles in hospitals, clinics, GP surgeries, private practices, and healthcare charities.

Learning Outcomes

By the end of this course, learners will be able to:

• Schedule appointments and manage calendars efficiently in a healthcare setting.
• Maintain accurate and up-to-date medical records using both manual and digital systems.
• Implement and manage effective filing systems in medical offices.
• Handle confidential patient information in line with healthcare guidelines.
• Control stock levels and maintain records of medical supplies.
• Use medical terminology correctly and communicate clearly with clinical staff.
• Understand the legal and ethical boundaries of the medical secretary role.

PDF Certificate

Digital certificate - £2.99

Hardcopy CPD Certificate

Hard copy certificate - £8.99

QLS Certificate

Hard copy certificate - £139

Assignment For QLS Endorsed Certificate

Included in course price

The Medical Secretary Training Course delivers comprehensive knowledge to support daily operations in healthcare facilities. Beginning with an introduction to the medical secretary’s role and contribution to patient care, the course follows the natural workflow of healthcare administration.

You will learn how to organise patient appointments and staff calendars, manage medical records (both paper-based and digital), maintain filing systems, monitor medical supply stock, and manage ordering processes.

The course also highlights the critical importance of confidentiality in handling sensitive patient information, familiarises learners with medical terms and abbreviations, and covers workplace safety, legal, and ethical considerations. Training in healthcare IT systems ensures you are well-prepared to meet the administrative demands of busy healthcare environments.

Whether you are preparing for employment or aiming to enhance your current administrative skills, this course offers a solid foundation in healthcare office management and secretarial support.

• Individuals seeking a career in healthcare administration or secretarial work
  
  
• School leavers or jobseekers aiming to enter the NHS or private healthcare
  
  
• Those returning to work or looking for a career change
  
  
• Support staff in health and social care wanting to formalise their skills
  
  
• Administrators seeking progression into specialised medical secretary roles

No previous experience or qualifications are required to enroll in our course. This course is designed for anyone eager to learn, whether you're an experienced professional or just starting out.Join us and take the first step on this exciting path!

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

• Medical Secretary – £20,000 to £28,000
  
  
• GP Receptionist – £18,000 to £25,000
  
  
• Healthcare Administrator – £21,000 to £30,000
  
  
• Ward Clerk – £19,000 to £26,000
  
  
• Clinical Secretary – £22,000 to £30,000
  
  
• Practice Manager Assistant – £23,000 to £32,000
  
  
• Medical Office Coordinator – £22,000 to £31,000

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