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Medical Secretary Training
Thames College

Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Instant Access

Summary

Price
£19 inc VAT
Study method
Online
Duration
384 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
170 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD PDF Certificate - £2.99
  • Hardcopy CPD Certificate - £8.99
  • QLS Certificate - £139
Assessment details
  • Assignment For QLS Endorsed Certificate (included in price)
Additional info
  • Tutor is available to students
7 students purchased this course

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Overview

★ Claim Your Free PDF, Transcript & Enrollment Confirmation – Offer Ends Soon! ★

The role of a Medical Secretary is central to the effective functioning of modern healthcare. While doctors, nurses, and clinical staff provide direct patient care, medical secretaries ensure that essential administrative functions run smoothly. They manage appointment scheduling, maintain medical records, handle correspondence, and uphold strict confidentiality standards.

With a rising demand for healthcare administrative professionals across hospitals, clinics, and private practices in the UK, the need for trained medical secretaries is growing steadily. NHS data reports over 20,000 medical secretaries employed within the public health system, with many more in private healthcare settings. As healthcare services expand and digitise, this role continues to evolve, offering increasing career opportunities.

This course is designed to prepare learners to confidently and competently work in healthcare administration. Covering a broad range of topics — from appointment scheduling and medical record management to IT systems and legal responsibilities — the course equips learners with essential skills. You will become familiar with key medical terminology, confidentiality protocols, stock control, and health and safety requirements.

Structured to meet the needs of those seeking roles in both general practice and specialist healthcare settings, this course is ideal for new entrants, career changers, or anyone looking to enhance their skills. Emphasising efficiency, accuracy, and communication, it opens doors to roles in hospitals, clinics, GP surgeries, private practices, and healthcare charities.

Learning Outcomes

By the end of this course, learners will be able to:

  • Schedule appointments and manage calendars efficiently in a healthcare setting.
  • Maintain accurate and up-to-date medical records using both manual and digital systems.
  • Implement and manage effective filing systems in medical offices.
  • Handle confidential patient information in line with healthcare guidelines.
  • Control stock levels and maintain records of medical supplies.
  • Use medical terminology correctly and communicate clearly with clinical staff.
  • Understand the legal and ethical boundaries of the medical secretary role.

Achievement

Certificates

CPD PDF Certificate

Digital certificate - £2.99

You can get a CPD Accredited PDF Certificate for only 2.99 GBP.

Hardcopy CPD Certificate

Hard copy certificate - £8.99

You can also get a Printed Hardcopy CPD Certificate for only 8.99 GBP.

QLS Certificate

Hard copy certificate - £139

Upon successful completion of this course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

  • 139 GBP within UK
  • 149 GBP for International Delivery (Postal Fees Included)

Assessment details

Assignment For QLS Endorsed Certificate

Included in course price

CPD

170 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Medical Secretary Training Course delivers comprehensive knowledge to support daily operations in healthcare facilities. Beginning with an introduction to the medical secretary’s role and contribution to patient care, the course follows the natural workflow of healthcare administration.

You will learn how to organise patient appointments and staff calendars, manage medical records (both paper-based and digital), maintain filing systems, monitor medical supply stock, and manage ordering processes.

The course also highlights the critical importance of confidentiality in handling sensitive patient information, familiarises learners with medical terms and abbreviations, and covers workplace safety, legal, and ethical considerations. Training in healthcare IT systems ensures you are well-prepared to meet the administrative demands of busy healthcare environments.

Whether you are preparing for employment or aiming to enhance your current administrative skills, this course offers a solid foundation in healthcare office management and secretarial support.

Who is this course for?

  • Individuals seeking a career in healthcare administration or secretarial work

  • School leavers or jobseekers aiming to enter the NHS or private healthcare

  • Those returning to work or looking for a career change

  • Support staff in health and social care wanting to formalise their skills

  • Administrators seeking progression into specialised medical secretary roles

Requirements

No previous experience or qualifications are required to enroll in our course. This course is designed for anyone eager to learn, whether you're an experienced professional or just starting out.Join us and take the first step on this exciting path!

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Career path

  • Medical Secretary – £20,000 to £28,000

  • GP Receptionist – £18,000 to £25,000

  • Healthcare Administrator – £21,000 to £30,000

  • Ward Clerk – £19,000 to £26,000

  • Clinical Secretary – £22,000 to £30,000

  • Practice Manager Assistant – £23,000 to £32,000

  • Medical Office Coordinator – £22,000 to £31,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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