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Medical Secretary: Office Administration, Customer Service & Communication Skills
Skill Up

5-in-1 CPD Accredited Bundle | 5 Free Digital Certificates | Updated Lesson Plan | Lifetime Access

Summary

Price
Save 57%
£21 inc VAT (was £49)
Offer ends 12 February 2026
Study method
Online
Duration
46 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
50 CPD hours / points
Certificates
  • Certificate of completion - Free
  • Hard copy certificate - £19.99
Assessment details
  • Quiz Exam (included in price)
Additional info
  • Tutor is available to students

13 students purchased this course

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Overview

<< 5 in 1 "Medical Secretary Training : Office Administration, Customer Service & Communication Skills in Medical Care" - CPD Accredited Bundle >>

Getting proper medical service is everyone’s right. A responsible Medical Secretary ensures that everyone gets adequate service. Medical Secretaries guide them through the procedures and solve their difficulties in getting the service in the hospital. There is an increasing demand for Expert Medical Secretary in this field. If this is your goal, our Medical Secretary: Office Administration, Customer Service & Communication Skills bundle can help you achieve it.

The Medical Secretary: Office Administration, Customer Service & Communication Skills Training pack is designed in focus to ease your path become an expert Medical Secretary or medical administrator. Within the course modules, there are numerous training materials on medical secretary, medical care communication, medical terminologies, clinical coding, medical administration, and customer service. You will get essential IT training under this Medical Secretary: Office Administration, Customer Service & Communication Skills course curriculum. You will find guidance on how to manage pandemic risks also.

Doesn’t it look seamless? Why waste time then? Have a great learning experience with us and make your future bright!

Enroll now for a successful career as a Medical Secretary!

This Medical Secretary: Office Administration, Customer Service & Communication Skills Bundle Consists the Following Courses:

  • âž˝ Course 01: Medical Secretary
  • âž˝ Course 02: Medical Terminology
  • âž˝ Course 03: Communication Skills in Medical Care & Customer Service
  • âž˝ Course 04: Office Skills and Administration (with Microsoft Word, Excel & PowerPoint)
  • âž˝ Course 05: Clinical Coding & Medical Administration

Learning Outcome of Medical Secretary Training: Office Administration, Customer Service & Communication Skills

  • Know the role and responsibilities of a Medical Secretary
  • Learn the terminologies needed for communication in medical care
  • Be trained to manage medical administration
  • Gain proficiency in Office Skills and Administration
  • Understand customer service to the advanced level

Certificates

Certificate of completion

Digital certificate - Included

This Medical Secretary: Office Administration, Customer Service & Communication Skills Bundle comes with FREE CPD Accredited PDF certificates, making this an excellent value for money.

Hard copy certificate

Hard copy certificate - £19.99

Receive CPD Accredited Hard Copy certificate just for £19.99 per copy. The delivery fee for the hardcopy certificates, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.

Assessment details

Quiz Exam

Included in course price

CPD

50 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

If you want to learn more about Medical Secretaryin-depth, this Medical Secretary: Office Administration, Customer Service & Communication Skills bundle is perfect for you. This package includes 5 courses that address all critical facets of Medical Secretary, Office Administration, Customer Service & Communication Skills in Medical Care. You will gain the expertise and knowledge of the industry needed to advance your career in Medical Secretary.

Course Curriculum for the Title course in this Medical Secretary Bundle:

âž˝ Course 01: Diploma in Medical Secretary

  • Module 01: Medical Secretary Introduction
  • Module 02: Receptionist Training for Medical Secretary
  • Module 03: Communication Skills
  • Module 04: Medical Audio Transcription
  • Module 05: Medical Volunteer Training
  • Module 06: First Aid Training
  • Module 07: Human Anatomy and Physiology
  • Module 08: Medical Terminology
  • Module 09: Management of Medical Records
  • Module 10: Medical Insurance, Billing and Coding
  • Module 11: Medical Research
  • Module 12: Medical Law and Ethics

----------and 4 more Courses----------

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Our Learner's Top Reviews:

  • Nagina Firdose - “Studying and learning with Skill Up has sincerely been an amazing and valuable experience for me.”
  • Ma Katrina Q Diomampo- “Affordable Course with freebies subject that is very useful. Course are straight forward and relevant and modules are easy to navigate.”
  • Michael - “It's a top notch company with a well thought out course that delivers with top of the line customer care representative.”

Over 100+ glowing reviews.

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Assessment

After completing all the modules of the Medical Secretary Training, your learning will be assessed by an assignment or multiple-choice based exam. You may choose to participate in a Mock Exam before attending the Medical Secretary Training bundle completion Final Exam with no extra cost.

Who is this course for?

Medical Secretary: Office Administration, Customer Service & Communication Skills Training is a course open for all but it can especially help people who are:

  • Medical Practitioner
  • People looking for a job in a hospital or any other medical sector.
  • Individuals who wants to enter the Medical Secretary industry
  • Individuals who want to broaden their current Medical Secretary knowledge and skills.
  • Individuals looking to start a career in the healthcare field
  • Existing healthcare workers looking to gain Medical Secretary skills
  • Administrative support staff looking to work in Medical Secretary

Requirements

For this Medical Secretary: Office Administration, Customer Service & Communication Skills Training bundle, you don't need any formal qualifications.

Career path

The Medical Secretary: Office Administration, Customer Service & Communication Skills Training course will provide helpful knowledge for the jobs below:

  • Medical Secretary: £19,000 - £30,000
  • Health Administrator: £20,000 - £35,000
  • Patient Coordinator: £21,000 - £28,000
  • Medical Receptionist: £18,000 - £25,000
  • Practice Manager: £26,000 - £40,000
  • Health Information Manager: £31,000 - £45,000

Questions and answers


No questions or answers found containing ''.


Debbie asked:

i have just started a new job at a doctor surgery as a receptionst never done this role before will this course help me understand the computer system

Answer:

Hi Debbie, Yes, this course will help you to understand the computer system. Thanks.

This was helpful. Thank you for your feedback.

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FAQs

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