Medical Secretary Certification

10 Hour Online CPD Accredited Course With Tutor Support.

Active Recruitment Ltd


£79 inc VAT
Or £26.33/mo. for 3 months... Read more
Study method
Online, self-paced
10 hours
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

3 students purchased this course

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For someone who enjoys working in a medical environment, has good organisational and time management skills and a caring and sunny disposition, the Medical Secretarial Certification course will provide the ideal mix of specialised skills.


10 CPD hours / points
Accredited by The CPD Certification Service


Responsible for making patient appointments, maintaining doctors’ schedules and meeting and greeting patients in the doctors’ surgeries, the medical secretary is a vital link in the cycle of patient care.

What’s Covered in the Course?

This course provides the knowledge and understanding that a medical secretary needs, in order to provide the appropriate level of support. It includes:

  • The daily duties of a medical secretary: the job profile and the attributes needed;
  • How to manage appointment bookings, why scheduling is important and setting reminders;
  • The filing systems used in medical practices and setting up an effective filing system;
  • The importance of patient confidentiality and patient privacy;
  • The purpose, benefits and management of accurate and complete medical records;
  • Medical jargon and terminology;
  • Information technology used in the medical profession, basic computer use, electronic prescriptions and patient registrations;
  • Maintenance and storage of medical records;
  • Health and safety in the workplace;
  • Medical supplies and inventory management;
  • Communication skills for an effective medical secretary;
  • Legal and ethical issues in medical practice;
  • Medical (clinical) coding, billing and important aspects of medical administration;
  • Career information and prospects.

What are the Benefits of the Course?

  • Specialised medical secretarial skills that are job-specific;
  • The medical secretary certificate is studied online using any device (PC, laptop, tablet or smartphone) with access to the internet, enabling the staff member to study from anywhere, at any time and at their own pace – there are no schedules or deadlines.
  • Once the student is satisfied that they have mastered the course material, they will complete a multiple choice test and, upon passing it, will be able to immediately download and print out the course certificate. All certificates are verifiable by employers who can visit the course website and type in the certificate number, in to confirm the student’s status.
  • Easy-to-learn and manage modules, containing comprehensive information;
  • Access to online support during the course and lifetime access to modules, so they can be referred to at a later date.


Internet access

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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