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Medical Receptionist
Discover Training

Free PDF Certificate + Self-Assessment Quiz | 10 CPD Points | Lifetime Access

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 31 May 2026
Study method
Online, On Demand 
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

***Medical Receptionist***

  • Instant Access
  • Free Digital Certificate
  • Self-Assessment Quiz for each Module

The demand for Medical Receptionists in the UK remains steady, driven by the growing healthcare sector. These roles offer opportunities in GP practices, hospitals, and private clinics. Salaries range from £18,000 to £23,000 annually.

Starting a career as a Medical Receptionist is a step into a role that requires exceptional communication, organisational efficiency, and compassion. The Medical Receptionist profession is crucial to the smooth functioning of healthcare facilities, serving as the first point of contact for patients. It’s a career that combines administrative proficiency with patient care, ensuring seamless operations in clinics, hospitals, and private practices.

A Medical Receptionist is not just an administrative worker; they are integral to creating a welcoming and professional environment. This role requires the ability to manage appointments, handle medical records, and liaise between patients and healthcare providers. Becoming a Medical Receptionist opens up opportunities to contribute meaningfully to healthcare services while building valuable skills.

This course is designed to transform aspiring individuals into proficient Medical Receptionists. With a focus on core competencies, participants will gain the necessary expertise to manage reception duties, maintain patient confidentiality, and utilise medical software effectively. A career as a Medical Receptionist is both rewarding and essential, making it an ideal choice for those passionate about patient care and organisational excellence.

Learning Outcomes :

  • Understand the primary responsibilities of a Medical Receptionist.
  • Gain knowledge of appointment scheduling systems.
  • Master patient data management techniques.
  • Develop effective communication skills.
  • Learn professional etiquette required for a Medical Receptionist.
  • Acquire an understanding of medical terminologies.
  • Understand ethical and confidentiality principles.
  • Familiarise yourself with healthcare software.
  • Build confidence in managing daily tasks.

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

4
sections
8
lectures
0h 35m
total

Description

This Medical Receptionist course equips learners with the tools needed to excel in a pivotal healthcare role. From managing appointments to handling patient records, this course offers a comprehensive understanding of the duties of a Medical Receptionist. With a curriculum tailored to industry demands, participants will learn effective communication, time management, and organisational techniques essential for Medical Receptionist role.

Designed for beginners, it ensures learners gain a strong foundation to succeed as a Medical Receptionist. Through interactive lessons, learners will acquire the confidence and knowledge to thrive in any medical setting. By completing this Medical Receptionist course, participants will be ready to pursue a fulfilling career as a Medical Receptionist in diverse healthcare environments.

Course Curriculum :

  • Module 1: Introduction to Medical Reception
  • Module 2: Administrative Skills for Medical Receptionists
  • Module 3: Health and Safety in the Medical Office
  • Module 4: Technology in Medical Reception

Who is this course for?

  • Individuals seeking a career in healthcare administration.
  • Recent graduates interested in becoming a Medical Receptionist.
  • Professionals transitioning to the healthcare sector.
  • Individuals with a passion for patient-focused roles.
  • Anyone looking to enhance their administrative skills in a medical setting.

Requirements

  • Basic computer literacy and communication skills.
  • Willingness to work in healthcare settings.
  • Commitment to learning medical administrative processes.

Career path

  • Medical Receptionist: £19,000–£24,000 per year
  • Clinic Administrator: £21,000–£27,000 per year
  • Patient Coordinator: £23,000–£28,000 per year
  • Healthcare Assistant: £18,000–£25,000 per year
  • Medical Secretary: £20,000–£30,000 per year
  • Practice Manager: £30,000–£45,000 per year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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