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Medical Receptionist

CPD & IAO Accredited | Tutor Support & Exam Included | Student ID Card | 1 Year Access | 24/7 Student Support

Academy for Health & Fitness


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£10 inc VAT (was £415)
Offer ends 19 October 2021
Study method
Online, self-paced
4 hours
Access to content
365 days
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

18 students purchased this course

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According to the BLS (Bureau of Labor Statistics), fast-growing fields such as healthcare and social services require administrative roles to support their growth. If you are highly organized and efficient, this may be the job for you.

Medical Receptionists receive patients, assist them with filling out forms, maintain and retrieve medical files, and transcribe and type medical reports. Generally, they organize the huge amounts of data that the office generates every day.

A medical receptionist's job is mainly office oriented. Medical receptionists often spend a good part of their workday in the front office area where there is a lot of interaction with patients and other members of the public. Work hours are mostly the standard nine to five excluding weekends, and one may opt for a part-time job.

A medical receptionist should have good knowledge of computer applications, spreadsheets, and medical software. This knowledge enables them to perform duties like updating patient information, scheduling appointments and managing the physician's schedule.

Are you interested in pursuing this career path and want to know what are the daily duties of a Medical Secretary?

The demand for Medical receptionist is high, ensuring that there are plenty of jobs available for people who are interested in becoming a Medical Receptionist.

Remember, medical receptionists take on some of the workload of doctors and other healthcare practitioners, making them a valuable asset in this field.

So, what are you waiting for? Just hit the "Enrol Now" button and let's get started!

Medical Receptionist Course provides an excellent opportunity to gain the skills and knowledge you’ll need to advance in your career. Take this course anywhere and at any time. Don’t let your lifestyle limit your learning or your potential.

Medical Receptionist Course will provide you the proficiency that you’ll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get notice by a prospective employer and stand out from the crowd.

Medical Receptionist Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to.

The only thing you need to take Medical Receptionist Course is Wi-Fi and a screen. You’ll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes..

Why choose Medical Receptionist Course ?

  • Opportunity to boost your CV/Resume with CPD & IAO accredited proficiency
  • Student ID card with amazing discounts — completely for FREE! (Postal charges will be applicable for international delivery)
  • Instant results upon completion of each assessment
  • Certificates available in both PDF and hard copy format
  • Interactive, high-quality course content with 24/7 online access
  • Full tutor support and learning assistance included


10 CPD hours / points
Accredited by CPD QS

Course media




****Course Curriculum****

Here are the topics you will cover on the Medical Receptionist Course:

***Medical Receptionist Course***

Receptionist: Medical Receptionist- Module 1: Introduction to Healthcare and Receptionists

  • Medical Receptionist: Introduction to Healthcare
  • Medical Receptionist: Who Are Receptionists?
  • Medical Receptionist: Medical Receptionists in the United Kingdom
  • Medical Receptionist: Responsibilities of Medical Receptionists
  • Medical Receptionist: Skills Required for Good Receptionists

Receptionist: Medical Receptionist- Module 2: Organising Schedules

  • Medical Receptionist: Managing Appointment System
  • Medical Receptionist: Handling and Making Appointments
  • Medical Receptionist: Appointment Responsibilities And Techniques
  • Medical Receptionist: Guidelines for Successful Appointment Scheduling
  • Medical Receptionist: Managing the Appointment Schedule
  • Medical Receptionist: Appointment Planning Influence on Case Management

Receptionist: Medical Receptionist- Module 3: Maintaining Medical Records

  • Medical Receptionist: What Is a Medical Record?
  • Medical Receptionist: Value of Medical Records.
  • Medical Receptionist: Principles of Good Record Keeping
  • Medical Receptionist: Storage of Medical Records
  • Medical Receptionist: Case Notes
  • Medical Receptionist: Master Index
  • Medical Receptionist: Medical Record Library
  • Medical Receptionist: Medical record Procedures for Departments
  • Medical Receptionist: Retention and Destruction of Records

Receptionist: Medical Receptionist- Module 4: Effective Filing Systems in Medical Offices

  • Medical Receptionist: The Filing System in Medical Offices
  • Medical Receptionist: The Basic Filing Requirement
  • Medical Receptionist: Guidelines to Set up a Medical Filing System
  • Medical Receptionist: Alphabetic and Numeric Filing Systems
  • Medical Receptionist: Types of Files

Receptionist: Medical Receptionist- Module 5: Confidentiality in a Medical Environment

  • Medical Receptionist: The Concept of Patient Confidentiality
  • Medical Receptionist: Confidentiality 'Dos and Don'ts'
  • Medical Receptionist: Ethical and Legal Duties of Confidentiality
  • Medical Receptionist: Confidentiality Model
  • Medical Receptionist: When Can Confidential Information Be Disclosed?
  • Medical Receptionist: Disclosure Without Consent

Receptionist: Medical Receptionist- Module 6: Time Management

  • Medical Receptionist: Introduction to Time Management
  • Medical Receptionist: Aspects of Time Management
  • Medical Receptionist: Prioritising the Workload
  • Medical Receptionist: Overcoming Procrastination
  • Medical Receptionist: Managing Deadlines
  • Medical Receptionist: Effective Time Management at the Workplace
  • Medical Receptionist: The Pareto Principle and Tips for Time Management
  • Medical Receptionist: Multitasking

Receptionist: Medical Receptionist- Module 7: Medical Jargon and Terminology

  • Medical Receptionist: Common Anatomy Term
  • Medical Receptionist: Common Pathology Terms
  • Medical Receptionist: Common Medical Root Words, Suffixes, Prefixes
  • Medical Receptionist: Common Terms for Medical Receptionists

Receptionist: Medical Receptionist- Module 8: Maintaining Workplace Safety

  • Medical Receptionist: Importance of Health and Safety In the Healthcare Sector
  • Medical Receptionist: First Aid at Work
  • Medical Receptionist: Types of Risks and Hazards
  • Medical Receptionist: Hepatitis and AIDS
  • Medical Receptionist: Fire Precautions Act 1971
  • Medical Receptionist: Clinical Risk Management
  • Medical Receptionist: Coping With Aggression and Violence

Receptionist: Medical Receptionist- Module 9: Information Technology in Health Care

  • Medical Receptionist: Basic Operation of a Computer
  • Medical Receptionist: Electronic Prescriptions
  • Medical Receptionist: Patient benefits Through Computerization
  • Medical Receptionist: Registration Data
  • Medical Receptionist: Repeat Prescriptions
  • Medical Receptionist: Electronic Links and Other Developments
  • Medical Receptionist: Computers in Hospitals

Receptionist: Medical Receptionist- Module 10: Legal Aspects and Ethics

  • Medical Receptionist: Legal Aspects
  • Medical Receptionist: Medical Ethics and Etiquette
  • Medical Receptionist: Patients’ Rights
  • Medical Receptionist: Employment Rights
  • Medical Receptionist: National Patient Safety Agency

Assessment Process

Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

Upon passing the assessment, you will receive proper certification that is accredited by IAO and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34.

Who is this course for?

The Medical Receptionist Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Medical Receptionist Course.

Enrol on the Medical Receptionist Course and learn a new professional skill from anywhere, at any time!


Enrol on the Medical Receptionist Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Medical Receptionist Course without any delay.

We only ask that all students have a passion for learning and literacy, and be over the age of 16.

Complete the Medical Receptionist Course online from your computer, tablet, or smartphone, and learn in a way that suits you.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.