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Medical Receptionist

Level 4 Advanced Training |FREE 'Medical & Health Records Assistant' Course| FREE Exclusive Booklet | 24/7 Tutor Support

Skill Up


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£12 inc VAT (was £349)
Offer ends 01 December 2021
Study method
Online, self-paced
4 hours
Access to content
365 days
No formal qualification
20 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available to purchase separately

154 students purchased this course

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Medical Receptionist *

Limited Time Offer: FREE "Medical & Health Records Assistant" Course *

FREE PDF Certificate, FREE Exam, Lifetime Access *

The healthcare industry is rapidly growing, economically booming and gaining attraction from the public eye. Therefore, it is no surprise that working in the healthcare industry is a bargain. Not only would you gain essential life skills and knowledge out of it, but you would also be well off economically. Who would want to let an opportunity like this slip away from them? For this reason, we have come forward with a Medical Receptionist course so that your journey towards a healthcare profession turns out to be a breeze.

When you purchase this Medical Receptionist Course, you'll get the following course:

  • Medical Receptionist
  • Medical & Health Records Assistant

***There is an Exclusive Booklet in the "Resource" section that will help you understand the course better.***

This Medical Receptionist course offers you skills that you’d find helpful both in and out of the professional setting. The course will enlighten you on medical receptions, how the department runs, and the opportunities that come out of this profession. The modules in the Medical Receptionist course also cover theoretical and practical information, educating you on the world of medical and clinical administration. You’ll become familiar with medical jargon and terminology to make yourself look more professional than the rest, giving you a competitive advantage in any healthcare-related career. This Medical Receptionist course aims to equip you with the best communication, organisation, and time-management skills, which will benefit you immensely in your day-to-day life!

Moreover, this comprehensive Medical Receptionist course covers ethics, confidentiality, organisation methods, time management and administrative skills, etc. These topics will undoubtedly help you gain confidence in yourself and make you competent enough for this demanding profession. So wait no longer! Enrol now, and enhance your career to the best it can be!

Learning Benefits of Medical Receptionist Course:

After completing the course on medical receptionist, you will have a complete understanding of the following topics-

  • Familiarise yourself with medical and clinical administration
  • Gain effective organisation skills
  • Know how to maintain medical records
  • Know effective filing systems in medical offices
  • Understand confidentiality in a medical environment
  • Know how to control stocks and supplies
  • Learn medical jargon and terminology
  • Know how to maintain workplace safety
  • Understand the use of IT in health care
  • Familiarise yourself with medical/clinical coding and billing
  • Understand ethics and legal aspects in healthcare

In this comprehensive Medical Receptionist course, you will learn fundamental procedures that will equip you with the skills to become a successful Medical Receptionist. From record-keeping to medical coding and billing, it will introduce learners to core best practices that must be adhered to in order to become competent and confident professional Medical Receptionist.

You’ll familiarise yourself with common medical jargon and terminology, learn about ethical standards and service user confidentiality, and effective methods for staying organised, developing your time management and administrative skills as a Medical Receptionist. What’s more, you’ll explore the use of information technology in healthcare, gaining up-to-date knowledge required to work efficiently with computerised record and filing systems.

Why choose Medical Receptionist

  • 100% online program
  • No time limits. learn at your own pace.
  • Expert Instructors/Professional Trainers
  • A multinational student base
  • Video lessons
  • Further reading where necessary
  • Up-to-date curriculum and effective guidelines.
  • CPD Accredited Certification.
  • Instant Digital Certificate (Hardcopy available on-demand)


20 CPD hours / points
Accredited by CPD Quality Standards

Course media



****Course Curriculum ****

***Medical Receptionist***

Medical Receptionist

Medical Receptionist - Module 1: Introduction to Medical and Clinical Administration

  • Medical Receptionist - Medical and Clinical Administrator
  • Medical Receptionist - Responsibilities of a Medical Administrator
  • Medical Receptionist - Core Skills and Personal Qualities
  • Medical Receptionist - Management of Appointment Systems
  • Medical Receptionist - Staff Administration
  • Medical Receptionist - Confidentiality and Communication
  • Medical Receptionist - Quality Control
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 2: Organise Schedules

  • Medical Receptionist - Managing Appointment System
  • Medical Receptionist - Handling and Making Appointments
  • Medical Receptionist - Appointment Responsibilities And Techniques
  • Medical Receptionist - Guidelines for Successful Appointment
  • Medical Receptionist - Appointment Scheduling
  • Medical Receptionist - Managing the Appointment Schedule
  • Medical Receptionist - Appointment Planning Influence on Case Management
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 3: Maintaining Medical Records

  • Medical Receptionist - What is a Medical Record?
  • Medical Receptionist - Value of Medical Records.
  • Medical Receptionist - Principles of Good Record Keeping
  • Medical Receptionist - Storage of Medical Records
  • Medical Receptionist - Case Notes
  • Medical Receptionist - Master Index
  • Medical Receptionist - Medical Record Library
  • Medical Receptionist - Medical record Procedures for Departments
  • Medical Receptionist - Retention and Destruction of Records
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 4: Effective Filing Systems in Medical Offices

  • Medical Receptionist - The Filing System in Medical Offices
  • Medical Receptionist - The Basic Filing Requirement
  • Medical Receptionist - Guidelines to Set Up a Medical Filing System
  • Medical Receptionist - Alphabetic and Numeric Filing Systems
  • Medical Receptionist - Types of Files
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 5: Confidentiality in a Medical Environment

  • Medical Receptionist - The Concept of Patient Confidentiality
  • Medical Receptionist - Confidentiality 'Dos and Don'ts'
  • Medical Receptionist - Ethical and Legal Duties of Confidentiality
  • Medical Receptionist - Confidentiality Model
  • Medical Receptionist - When Can Confidential Information Be Disclosed?
  • Medical Receptionist - Disclosure Without Consent
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 6: Controlling Stocks and Supplies

  • Medical Receptionist - Typical Business Office Supplies
  • Medical Receptionist - Ordering Supplies
  • Medical Receptionist - Checking Deliveries
  • Medical Receptionist - Clinical Supplies
  • Medical Receptionist - Inventory and Storage Considerations
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 7: Medical Jargon and Terminology

  • Medical Receptionist - Common Anatomy Term
  • Medical Receptionist - Common Pathology Terms
  • Medical Receptionist - Common Medical Root Words, Suffixes, Prefixes
  • Medical Receptionist - Common Terms for Medical Receptionists
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 8: Maintaining Workplace Safety

  • Medical Receptionist - Importance of Health and Safety In the Healthcare Sector
  • Medical Receptionist - First Aid at Work
  • Medical Receptionist - Types of Risks and Hazards
  • Medical Receptionist - Hepatitis and AIDS
  • Medical Receptionist - Fire Precautions Act 1971
  • Medical Receptionist - Clinical Risk Management
  • Medical Receptionist - Coping With Aggression and Violence
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 9: Information Technology in Health Care

  • Medical Receptionist - Basic Operation of a Computer
  • Medical Receptionist - Electronic Prescriptions
  • Medical Receptionist - Patient benefits Through Computerization
  • Medical Receptionist - Registration Data
  • Medical Receptionist - Repeat Prescriptions
  • Medical Receptionist - Electronic Links and Other Developments
  • Medical Receptionist - Computers in Hospitals
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 10: Medical (Clinical) Coding and Billing

  • Medical Receptionist - Clinical Coding
  • Medical Receptionist - Uses of Clinical Coding
  • Medical Receptionist - Clinical Coding Pathway
  • Medical Receptionist - Key Roles
  • Medical Receptionist - Sources of Coding Errors
  • Medical Receptionist - Methods for Reducing Coding Errors
  • Medical Receptionist - Medical Billing
  • Medical Receptionist - Patient Check-In
  • Medical Receptionist - Confirming Financial Responsibility
  • Medical Receptionist - Patient Check-Out
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment

Medical Receptionist - Module 11: Legal aspects and Ethics

  • Medical Receptionist - Legal Aspects
  • Medical Receptionist - Medical Ethics and Etiquette
  • Medical Receptionist - Patients’ Rights
  • Medical Receptionist - Employment Rights
  • Medical Receptionist - National Patient Safety Agency
  • Medical Receptionist - Summary / Keynotes of the Module
  • Medical Receptionist - Assessment


After completing all the modules of the Medical Receptionist course, your learning will be assessed by an automated multiple-choice based exam. You may choose to participate in a Mock Exam before attending the Medical Receptionist course completion Final Exam with no extra cost.


Now you can get the Medical Receptionist Course Completion Certificate from Skill Up at a 50% reduced price. The PDF version is for only £4.5 (Previously £9) and the Hard Copy is for only £7.5 (Previously £15), while both versions will cost you £12 (Previously £24) only.

Who is this course for?

Medical Receptionist

Existing professionals or newbies who work or want to work as a medical receptionist can amplify their skills & knowledge of this topic with our accredited Medical Receptionist training, and it could make all the difference in escalating your career graph.

We know what Modern Online Learners are looking for – flexibility and accessibility. All of our courses are crafted and designed with those two words in mind. Grab a smart device or log in to your desktop to access our premium course contents. Don’t worry, our expert tutors and student assistants will be there round the clock.

If you desire to learn and climb the ladder of success with your learning, we won’t ask for any specific prior education or experience. Enrol now in the Medical Receptionist training and start your learning journey.


What are the Requirements of the Medical Receptionist Course?

There are no specific entry requirements for this Medical Receptionist course, which can be studied on a part-time or full-time basis.

Career path

Medical Receptionist

  • Healthcare Administrator
  • GP Receptionist
  • Patient Coordinator
  • Medical Assistant
  • Medical Receptionist

Questions and answers

No questions or answers found containing ''.

Stacy asked:

How will I receive the certificate?


Dear Stacy, Thank you for your question. You can obtain a PDF certificate and a hard copy certificate. You will receive the PDF certificate in your email and hard copy will be posted to your address. Thanks.

This was helpful. Thank you for your feedback.

Gelie asked:

Hi is this course really £12 and does the fee cover the whole year or there will be additional costs?


Hello Gelie, Thank you for your question. Yes, the course costs the mentioned price. You will get 1-year access to the course. Also, there will be no additional fees for the course. Thanks.

This was helpful. Thank you for your feedback.

Alberta asked:

I will like to 0roceed to the course Medical receptionists


Hello Alberta, Thank you for your question. To enroll in this course, you have to purchase the course. Please go to the course page and click on the 'Add to basket' button and then click on the 'Review basket and checkout' button to purchase the course. After purchasing, you will be given login details with which you can start learning. Thanks.

This was helpful. Thank you for your feedback.


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.