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Medical Receptionist Training

Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access


Tyne Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

The Medical Receptionist Training course provides a structured foundation for individuals looking to enter the healthcare and medicine sectors in administrative roles. This comprehensive course focuses on the essential skills needed to perform effectively as a medical receptionist in various healthcare settings. It emphasizes practical knowledge in medical transcription, patient coordination, appointment scheduling, and front-desk administration, ensuring students are equipped with the core competencies required to thrive in a medical office environment.

Whether you're aspiring to work in hospitals, GP surgeries, private clinics, or specialist practices, this course introduces you to the key functions of a medical receptionist, blending essential elements of healthcare, medicine, and administration into a cohesive learning path.

Key Takeaways:

  • Understand the core responsibilities of a medical receptionist in the healthcare and medicine sectors.

  • Gain practical knowledge of medical transcription, appointment systems, and patient communication.

  • Learn administrative procedures unique to healthcare settings.

  • Familiarize yourself with essential medicine and healthcare terminology.

  • Prepare for a rewarding entry-level position in medical office administration and receptionist services.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

4
sections
9
lectures
0h 33m
total
    • 1: Module 1 Understanding the Role of a Medical Receptionist 09:00
    • 2: Module 2 Medical Terminology and Anatomy 06:00
    • 3: Module 3 Patient Data Management and Confidentiality 04:00
    • 4: Module 4 Customer Service and Patient Care 07:00
    • 5: Module 5 Interpersonal Skills and Communication 04:00
    • 6: Assessment -
    • 7: Assignment Medical Receptionist Training -485709 01:00
    • 8: Claim Your Certificate for Medical Receptionist Training -485709 01:00
    • 9: Review Request For Medical Receptionist Training -485709 01:00

Course media

Description

In today’s fast-paced healthcare environment, the role of a medical receptionist is crucial. This Medical Receptionist Training course covers a wide range of topics relevant to medicine and healthcare administration. You will gain a strong understanding of medical transcription, managing patient records, dealing with confidential medical data, and mastering the use of office and medical software systems. The course ensures familiarity with medical terminology, essential communication techniques, and the fundamentals of receptionist duties in a healthcare setting.

As a medical receptionist, your position acts as the gateway between patients and practitioners. This course highlights the importance of professionalism, attention to detail, and excellent organizational skills in healthcare and administration. Students will explore topics such as data protection in medicine, appointment systems, telephone etiquette, and the use of digital tools for medical transcription and scheduling.

The course is designed to provide a solid grasp of what it takes to be the face of a healthcare establishment, emphasizing the intersection of medicine, receptionist skills, and office administration. Learners will engage with real-world scenarios that reflect the challenges and responsibilities found in typical healthcare environments, reinforcing the vital link between front-office efficiency and quality patient care.

Throughout the curriculum, the terms healthcare, medicine, medical transcription, medical receptionist, administration, and receptionist are embedded to reinforce the relevance of these roles and to prepare students for industry expectations

Who is this course for?

This course is ideal for individuals seeking to begin a career in healthcare or medicine in an administrative capacity. It is well-suited for those aiming to become a medical receptionist, those currently working in administration or receptionist positions who wish to transition into the healthcare field, and anyone interested in learning about medical transcription and front-desk responsibilities in clinical environments.

Requirements

There is no formal prerequisite for this Medical Receptionist Training course.

Career path

Successful completion of the Medical Receptionist Training course can lead to roles such as medical receptionist, healthcare administrator, medical transcriptionist, clinic receptionist, or hospital front-desk officer.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.