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Medical Receptionist & Medical Secretary Training - CPD Accredited cover image

Medical Receptionist & Medical Secretary Training - CPD Accredited
One Education

5 Star Rated with 650+ Learners | CPD Accredited | 6 FREE PDF Certificate | TOTUM Discount Card Eligible

Summary

Price
£19 inc VAT
Study method
Online
Duration
6 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Assessment details
  • Assignment (included in price)
Additional info
  • Tutor is available to students

AI overview

AI generated content may contain mistakes

This comprehensive Medical Receptionist training course equips you with the essential skills to thrive in a medical office setting, from managing schedules and records to maintaining confidentiality and safety protocols.

What you'll learn
  • Duties and responsibilities of a medical receptionist
  • Understanding the NHS system
  • Recognizing medical records and filing systems
  • Improving communication methods
  • Medical billing and coding
  • Health and safety measures in a clinical environment
Who the course is for
  • Open to everyone, including those working full-time or part-time, current front desk staff, and those seeking to advance to a medical assistant role.
  • No formal entry requirements
Key features
  • Suitable for learners wanting flexibility.
  • Includes an initial exam at no additional cost, with a nominal fee for any required retakes.
Skills & outcomes
  • Skills-based course designed to build practical knowledge for a career as a medical receptionist.
  • Covers skills that can be beneficial in roles such as medical receptionist, service receptionist, dental receptionist, medical assistant, and healthcare administrator.
  • Earns 10 CPD points upon successful completion.

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Overview

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Boost Your Employability & Earning Potential!

The healthcare industry is booming, and skilled professionals are needed now more than ever! With salaries starting from £20k and reaching up to £30k+, this career path offers stability, growth, and rewarding opportunities.

Course List from The Bundle:

This all-in-one training package equips you with essential skills to thrive in a medical office setting.

  • Course 01: Medical Receptionist
  • Course 02: Medical & Clinical Administration Diploma
  • Course 03: Medical Terminology Training
  • Course 04: Patient Customer Service Training
  • Course 05: Care Planning and Record-Keeping | Health & Safety Online Course
  • Course 06: Document Control

Medical Receptionist is a broad sector, and success in the workplace calls for a particular skill set. With this CPD QS-accredited Medical Receptionist bundle, you'll have the necessary knowledge and skill sets. Both newcomers to the sector and professionals who already operate in an organisational context can benefit from the Medical Receptionist course.

Medical receptionists receive patients, assist them with paperwork, retrieve and maintain medical records, and type and transcribe medical reports. They typically organise the enormous volumes of data the office produces each day. A medical receptionist should be well-versed in spreadsheets, computer programs, and medical software. They also need to possess strong verbal and written communication skills. Enrol in our Medical Receptionist course to discover everything there is to know about the profession.

Since there is a high demand for medical receptionists, there are many job opportunities for those interested in working in this field.

Being a medical receptionist opens up a lot of other doors and can give you the skills and experience you need to enjoy a fruitful and enjoyable career. So what are you waiting for? Hit the Enrol button right away, and let's get started!

Learning Outcome of the Medical Receptionist course

  • Learn the duties and responsibilities of a medical receptionist
  • Learn about the NHS system
  • Recognise medical records
  • Acquire an understanding of the filling system
  • Improve your communication methods
  • Understand Medical Billing & Coding
  • acquire knowledge about health and safety measures in a clinical environment
  • Ability to manage risk

Key Benefits

  • Learning materials of the Medical Receptionist course contain engaging voiceover and visual elements for your comfort.
  • Get 24/7 access to all content for a full year.
  • Each of our students gets full tutor support on weekdays (Monday to Friday)

Corporate Training Benefits:

Enhance your healthcare career with our Medical Receptionist & Medical Secretary Training. CPD accredited, this course equips you with the skills to manage appointments, handle medical records, communicate professionally, and support healthcare teams efficiently, giving you the confidence to excel in any medical setting.

Please note: The TOTUM card is not included in the course price. Additional fees may be required if you choose to apply for or claim a TOTUM card.

Certificates

Certificate of completion

Digital certificate - Included

Assessment details

Assignment

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Medical Receptionist course curriculum:

  • Module 01: Introduction to Healthcare and Medical Receptionists
  • Module 02: Organise Schedules
  • Module 03: Maintaining Medical Records
  • Module 04: Effective Filing Systems in Medical Offices
  • Module 05: Confidentiality in a Medical Environment
  • Module 06: Time Management
  • Module 07: Medical Jargon and Terminology
  • Module 08: Maintaining Workplace Safety
  • Module 09: Information Technology in Health Care
  • Module 10: Legal aspects and Ethics

Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations.

Exclusive Learner Benefits — Designed to Give You More Than Just a Certificate

When you enrol, you don’t just gain access to a course — you unlock a set of premium learning benefits created to make your experience easier, smarter, and more rewarding.

  • 1-to-1 Tutor Support

Get direct help from real experts, not automated replies. Whenever you’re unsure about a topic or need guidance, your dedicated tutor is just a message away — ready to explain, simplify, and help you progress faster.

  • 4 Expert-Led Webinars Per Year

Learn straight from industry professionals in live sessions packed with insider tips, real-world applications, and Q&A opportunities. Each webinar adds new depth to your learning and keeps your skills current with industry trends.

  • 24/7 Access

Study entirely on your own terms. Whether you’re revising late at night, checking a process in the workshop, or learning during the weekend, all your course materials are available anytime, from any device.

  • TOTUM Discount Card – Save Big, Live Smart

Your enrolment comes with a TOTUM Discount Card, trusted by thousands of UK students for its unbeatable savings. Save over £550 per year on everyday essentials, from Halfords, B&Q, Screwfix, Toolstation, and Apple to restaurants, clothing brands, and entertainment. Enjoy exclusive cashbacks and student-only offers both online and in-store. Plus, receive a FREE government-approved 18+ photo ID, valid proof of age and identity accepted across the UK.

It’s not just a card — it’s a lifestyle upgrade that helps you stretch your money further while you build your career skills.

You simply won’t find this level of value, support, and real-world benefit bundled together anywhere else — it’s what makes this learning experience truly one of a kind.

Exam & Retakes:

It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification

Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

Who is this course for?

This course is open to everyone.

This course particularly effective for-

  • Those who work full time or part-time.
  • Current front desk staff.
  • Who wants to advance to the post of Medical Assistant.

Requirements

There are no formal entry requirements for the Medical Receptionist Training, with enrollment open to anyone!

Career path

This course will help you to brighten up your CV while providing you with enough theoretical knowledge and help you in pursuing the following jobs;

  • Medical Receptionist
  • Service Receptionist
  • Dental Receptionist
  • Medical Assistant
  • Healthcare Administrator
  • Patient Coordinator

These jobs' pay scale ranges from £30k to £65k+ annually in the UK.

Questions and answers

No questions or answers found containing ''.

Lisa-Marie asked:

Hello there. Could you tell me what happens if I don't pass first time please? Thank you

Answer:

Dear Lisa, Thank you for your question. If you can not pass the exam at the first attempt, you can retake the exam. Thanks

This was helpful. Thank you for your feedback.
Lynn asked:

Do you need to work in a medical environment to take this course?

Answer:

Dear Lynn, Thank you for contacting us. No experience or previous qualifications are required, so it is available to all students, of all academic backgrounds. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Medical Receptionist asked:

When we are sent the multiple-choice assessment at the end of the course how long will we have to complete this?

Answer:

Dear Sir/Madam, Thank you for contacting us. At the end of the course, you will have a mock exam and the final exam. The entire exam will be held online. Exam questions will be Multiple Choices and True/False. After completing the course, you will be able to sit for the exam at a convenient time as you will have one-year access to the course after purchasing. Exam time duration: 20 mins. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Safira asked:

Where will the exam take place ? Will we be called in a local place to sit the exam ?

Answer:

Hi Safira, thanks for your query. The exam will be online.

This was helpful. Thank you for your feedback.
Elizabeth asked:

You have said the course takes 3 hours, do we need to do it in that time or can we take longer

Answer:

Dear Elizabeth, Thank you for contacting us. The estimated course duration is 03 hours of continuous study. However, you will get one year access to the course after purchasing, and you can complete it anytime within a year. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Medical reception asked:

Hi, How long is this course? We have a tutor to ask any inquiry? Thanks

Answer:

Dear Student, Thank you for your question. The estimated duration of this course is 3 hours. Yes, the tutor support is available. Thanks

This was helpful. Thank you for your feedback.
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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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