Medical Receptionist Diploma with City and Guilds/AMSPAR Level 2 Qualification

Pitman Training Scotland


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Study method
Blended (classroom and online)
140 Hours, Part-time
140 CPD points / hours
Additional info
  • Tutor is available to students

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Location & dates

Union Street
York Place
Union Street
Baron Taylor Street


This Medical Receptionist Diploma with City and Guilds/AMSPAR Level 2 Qualification Training Course is available in our Pitman Training Scotland Centres in Scotland.

Our Medical Receptionist Diploma offers the opportunity to gain high-level professional skills that will help you gain work as a Receptionist or Administrator within a medical environment.

With this Diploma you will gain practical and professional administrative skills such as Microsoft Word, Outlook and Business Communications. You will also cover subjects specifically aimed for those working within a medical environment such as Medical Terminology and Medical Word Processing.

Once you have completed your Diploma you will gain a recognisable Pitman Training Diploma, and if desired, you can go on to undertake your City & Guilds/AMSPAR Level 2 Award in Medical Terminology.


Medical Terminology: This course has been developed to help you get under the skin of commonly used medical terminology across a wide range of disciplines including biology, cardiology, psychology and many more. You’ll also have the opportunity to achieve the City & Guilds Level 2 Award in Medical Terminology qualification (additional home study is recommended).

Medical Word Processing: Getting to grips with the finer workings of Microsoft Word means you can create professional looking documents and reports quickly and easily, saving you hours of wasted time. Great for medical secretaries, ward clerks, medical receptionists, medical summarisers, medical admin assistants and many more roles.

Professional Receptionist Seminar: This one-day seminar takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business.

Typing or Typing Speed Development: We offer a full range of typing courses whether you’re a beginner or need to reach top speeds with maximum accuracy.

Either Effective Business Communication: This excellent course will raise your game when it comes to business communication skills. Effective communication skills are top of the list of qualities demanded by employers, it’s an essential skill to master. Split into eight lessons, your business communication training begins with examining English language skills before looking at the use of the appropriate tone.

Or Effective Business Communication: Text processing, whether it’s part of secretarial training or another discipline, is an integral part of business document production – an important aspect of communication skills training. This course consists of four simple but comprehensive lessons ensuring you cover every aspect of the speciality.

Microsoft Word: Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.

Microsoft Outlook: Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.

Elective Courses

Choose one of the following:

  • Telephone Techniques Seminar*
  • Health & Safety Essentials
  • Audio Transcription
  • SpeedWriting
  • Microsoft Excel

*Seminars are subject to availability at your local Pitman Training Centre.

Who is this course for?

The Medical Receptionist Diploma offers all the skills you need to work in an office environment as a professional receptionist. This means you can be confident in applying for a rewarding and interesting role as a Medical Receptionist. What’s more you will have demonstrated to potential employers your dedication and determination to succeed in this crucial role.


There are no prerequisites for this course.

Career path

Work in support of the Medical teams as a Receptionist, Administrator or Secretarty with one of our Skills courses from Pitman Training.

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