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Medical Receptionist and Secretary (PA Training) cover image

Medical Receptionist and Secretary (PA Training)
Cambridge Open Academy

Big Sale Event | 5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Updated 2025

Summary

Price
£35 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

Looking for a role in healthcare that’s in high demand? Medical receptionists are at the heart of patient management, with roles projected to grow steadily due to increased healthcare demand across the UK. This course provides essential knowledge to start your career as a medical receptionist, covering key skills to manage medical records, ensure patient confidentiality, and maintain smooth office operations in any healthcare setting.

Learning Outcomes:

  • Grasp healthcare principles and patient-focused reception management.
  • Understand key legal and ethical regulations for a medical environment.
  • Familiarise with essential medical terminology and patient record-keeping.
  • Learn efficient scheduling and time management in a medical office.
  • Handle confidential patient data with secure filing systems.
  • Utilise information technology for effective patient management.
  • Recognise the importance of a safe, organised workplace in healthcare settings.

This Bundle Consists of the Following Courses:

  • » Course 01: Medical Receptionist
  • » Course 02: Medical & Clinical Administration Diploma/ Medical Receptionist
  • » Course 03: Medical Secretary
  • » Course 04: Medical Writing
  • » Course 05: Essentials of European Medical Device Regulations

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Becoming a medical receptionist opens doors to a rewarding career in healthcare, where efficiency and communication are paramount. The demand for administrative roles in healthcare is steadily rising, with the UK healthcare sector seeing consistent growth. This comprehensive course provides you with a deep understanding of healthcare systems, medical terminology, and patient interactions. You’ll also become skilled at handling sensitive information and managing office procedures with the professionalism required in the medical field.

Throughout this course, you’ll explore how to manage schedules, maintain accurate medical records, and adhere to legal and ethical standards. You will be equipped with the knowledge to navigate the administrative side of healthcare, ensuring smooth daily operations. With a focus on confidentiality and effective time management, this course prepares you for the challenges of a medical receptionist role.

Start your journey as a medical receptionist today, and gain the qualifications needed to excel in this essential healthcare career!

Curriculum Breakdown:

  • Module 01: Introduction to Healthcare and Receptionists
  • Module 02: Regulations and Ethics
  • Module 03: Medical Terminology
  • Module 04: Managing Schedules
  • Module 05: Keeping Medical Records
  • Module 06: Filing Systems in Medical Offices
  • Module 07: Confidentiality in a Medical Environment
  • Module 08: Information Technology in Health Care
  • Module 09: Time Management
  • Module 10: Workplace Safety

Key Features & Benefits:

  • Learn from experts in the field
  • Gain a comprehensive understanding of THIS COURSE
  • Cost-effective Learning
  • Career advancement opportunities
  • Find the proper personal balance

How it works:

  • The course is delivered online, so you can access it from anywhere.
  • It is self-paced, so you can work through it at your own pace.
  • Lifetime access makes your learning period more flexible.

Who is this course for?

  • Aspiring medical receptionists seeking a foundation in the healthcare industry.
  • Current receptionists want to enhance their skills and knowledge for career advancement.
  • Administrative professionals are interested in transitioning to the medical sector.
  • Healthcare staff desire a better understanding of the medical receptionist role and its responsibilities.

Requirements

  • No prior knowledge needed
  • Compatible with any internet-enabled device, including computers, tablets, and smartphones.
  • Consistent learning experience
  • Accessible anywhere, anytime
  • No limitations on access
  • Use Wi-Fi or mobile data

Career path

After finishing the Medical Receptionist course, you can advance your profession. Look into jobs like:

  • Medical Receptionist – £20,000 to £28,000
  • Medical Secretary – £23,000 to £35,000
  • Personal Assistant (Healthcare) – £25,000 to £40,000
  • Healthcare Administrator – £24,000 to £38,000
  • Clinic Coordinator – £26,000 to £42,000
  • Practice Manager – £30,000 to £45,000

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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