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Medical Administrator

Assessment & Instant Result | Tutor Support | 24/7 Course Access for 1 Year



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£14 inc VAT (was £319)
Offer ends 06 December 2021
Study method
Online, self-paced
4 hours
Access to content
1 year
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Follow your dreams by enrolling on the Medical Administrator course today and develop the experience, skills and knowledge you need to enhance your professional development. Medical Administrator will help you arm yourself with the qualities you need to work towards your dream job.

Study the Medical Administrator training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Medical Administrator course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.

This Medical Administrator course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Medical Administrator course through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the Medical Administrator course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your Medical Administrator course completion.

Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Medical Administrator course. The Medical Administrator course is designed by industry experts and is tailored to help you learn new skills with ease.

The Medical Administrator is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Medical Administrator when it suits you. Access the Medical Administrator course modules from any internet-enabled device, including computers, tablets, and smartphones.

The Medical Administrator course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Medical Administrator now and start learning instantly!

What You Get Out Of Studying Medical Administrator With Janets

  • Free PDF certificate upon successful completion of the Medical Administrator
  • Full one-year access to Medical Administrator Course materials
  • Instant assessment results with the Medical Administrator
  • No hidden fees with the Medical Administrator
  • Full tutor support available from Monday to Friday with the Medical Administrator
  • Study the Medical Administrator at your own pace
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Gain a complete understanding of Medical Administrator
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with the Medical Administrator
  • Study the Medical Administrator in your own time through your computer, tablet or mobile device
  • Improve your chance of gaining professional skills and better earning potential by completing the Medical Administrator

Course media


Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The Medical Administrator training course is delivered through Janets’ online learning platform. Access the Medical Administrator content from any internet-enabled device whenever or wherever you want to. The Medical Administrator course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Medical Administrator**

Module 1: Introduction to Medical and Clinical Administration

  • Medical and Clinical Administrator
  • Responsibilities of a Medical Administrator
  • Core Skills and Personal Qualities
  • Management of Appointment Systems
  • Staff Administration
  • Confidentiality and Communication
  • Quality Control
  • Summary / Keynotes of the Module

Module 2: Organise Schedules

  • Managing Appointment System
  • Handling and Making Appointments
  • Appointment Responsibilities And Techniques
  • Guidelines for Successful Ap
  • pointment Scheduling
  • Managing the Appointment Schedule
  • Appointment Planning Influence on Case Management
  • Summary / Keynotes of the Module

Module 3: Skills of an Effective Administrator

  • Introduction
  • Three Skills Approach
    • Technical Skills
    • Human Skills
    • Conceptual Skills
  • Tips on How to Develop These Skills
    • Technical Skills
    • Human Skills
    • Conceptual Skills
  • Summary

Module 4: Communication Skills

  • Components of Communication Process
  • Effective Listening Skills
  • Verbal Communication
  • Body Language in Communication
  • Summary

Module 5: Organisational Skills

  • Examine current habits and routines that are not organised
  • Learn to prioritise your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organise personal and work space
  • Summary

Module 6: Conflict Management

  • Definition of Conflict
  • Benefits of Confrontation
  • Prevention of Conflicts
  • Summary

Module 7: Maintaining Medical Records

  • What is a Medical Record?
  • Value of Medical Records.
  • Principles of Good Record Keeping
  • Summary / Keynotes of the Module

Module 8: Effective Filing Systems in Medical Offices

  • The Filing System in Medical Offices
  • The Basic Filing Requirement
  • Types of Files
  • Summary / Keynotes of the Module

Module 9: Confidentiality in a Medical Environment

  • The Concept of Patient Confidentiality
  • Confidentiality 'Dos and Don'ts'
  • Summary / Keynotes of the Module

Module 10: Controlling Stocks and Supplies

Module 11: Maintaining Workplace Safety

Module 12: Medical (Clinical) Coding and Billing

Method of Assessment

To successfully complete the Medical Administrator course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Medical Administrator course.


All students who successfully complete the Medical Administrator course can instantly download their free e-certificate. You can also purchase a hard copy of the Medical Administrator course certificate, which will be delivered by post for £9.99.

Who is this course for?

The Medical Administrator is ideal for those who already work in this sector or are an aspiring professional. This Medical Administrator course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.


The Medical Administrator is open to all students and has no formal entry requirements. To study the Medical Administrator course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

The Medical Administrator is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Medical Administrator and gain an highly valuable skill that will help you excel in finding your ideal job.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.