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Mediation Basics for Conflict Resolution
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access

Summary

Price
£21 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Assessment details
  • Multiple Choice Question (MCQ) (included in price)
Additional info
  • Tutor is available to students
6 students purchased this course

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Overview

[Updated 2025]

Are you tired of being caught in the crossfire of disputes with no resolution in sight? The irritation of unresolved conflicts can take a toll on anyone, both personally and professionally. Imagine having the power to navigate through these challenges and transform discord into harmonious resolutions. Our course in Mediation Basics for Conflict Resolution is your key to unlocking the art of peaceful problem-solving.

Take on a journey that begins with a comprehensive introduction to the world of mediation, where you'll discover the essential skills that empower mediators to deftly navigate the complex web of conflicts. Learn to master the mediation process itself, gaining insights into effective communication and strategic intervention. Our focus on ethics and professional standards ensures that you not only mediate with proficiency but also with integrity.

In this course, we delve into the intricacies of special considerations in mediation, providing you with the tools to handle diverse and unique scenarios. Break free from the shackles of conflict and emerge as a skilled mediator equipped to bring about positive transformations in any situation. Join us on this enlightening journey, and empower yourself to foster resolutions that stand the test of time.

Key Features

  • CPD Accredited
  • FREE PDF + Hardcopy certificate
  • Fully online, interactive course
  • Self-paced learning and laptop, tablet and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Assessment details

Multiple Choice Question (MCQ)

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

Description

Course Curriculum

  • Module 01: Introduction to Mediation
  • Module 02: Essential Skills for Mediators
  • Module 03: The Mediation Process
  • Module 04: Mediation Ethics and Professional Standards
  • Module 05: Special Considerations in Mediation

Learning Outcomes:

  • Navigate mediation intricacies with foundational knowledge.
  • Demonstrate essential skills crucial for effective conflict resolution.
  • Execute the mediation process with precision and finesse.
  • Uphold ethical standards and professional conduct in mediation.
  • Address special considerations with expertise and sensitivity.
  • Master conflict resolution for a fulfilling career in mediation.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certificate

After completing this course, you will get a FREE Digital Certificate from Training Express.

Who is this course for?

  • Professionals in conflict management roles.
  • Individuals seeking a career in mediation.
  • Human resources practitioners.
  • Legal professionals enhancing dispute resolution skills.
  • Managers and team leaders in diverse industries.
  • Counsellors and social workers interested in conflict resolution.
  • Business owners managing internal disputes.
  • Anyone passionate about effective conflict resolution.

Career path

  • Mediation Consultant
  • Conflict Resolution Specialist
  • Human Resources Mediator
  • Legal Dispute Resolution Officer
  • Workplace Mediation Coordinator
  • Family Mediation Practitioner

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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