Mediation and Conflict Resolution Level 4 Diploma - Accredited
Accredited by The CPD Qualifications Group
UK Home College
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Overview
The Mediation and Conflict Resolution Level 4 Diploma will provide you with the knowledge and skills to negotiate, mediate, manage and resolve issues and support decision making in a wide range of professional settings. The program draws on current practices to deal with conflicts ranging from small individual disputes to large scale, international, and multi-party conflicts. The program offers studies in conflict and cross cultural conflict resolution. The multidisciplinary nature of conflict resolution is reflected in this program, which will appeal to those with diverse backgrounds and cultures, including political science and international studies, law, medicine, business, social science, education and the arts.
The course fee covers registration, learning materials (PDF/eBooks) and assessment. Certification is subject to a single payment of £15 for soft-copy and £20 for printed version payable to the UK Home College.
CPD
Description
The Mediation and Conflict Resolution program helps to build a common understanding and framework for working through challenging conflict situations. We have, after much research, decided to focus on the Win-Win Approach using the three critical skills of conflict resolution - Negotiation, Assertiveness and Persuasion. These skills will enable the participants to develop conflict resolutionstrategies for quickly and effectively recognising, resolving and preventing conflict.
Graduates will be able to:
- Identify the nature, causes and impact of workplace conflict
- Identify the various strategies for managing workplace conflict at an organisational, team and interpersonal level
- Define the industrial relations legislation regarding dispute resolution processes
- Enhance their skills in mediation and managing interpersonal and workplace conflict
Outcomes:
- Increased employee morale
- Increased employee productivity
- Increased employee communication
- Increased customer satisfaction
- Increased customer base
- Increased profitability
Who is this course for?
This course would suit Human Resource professionals and managers seeking to increase their skills and knowledge to be able to manage conflict effectively in their workplace or anyone who is interested to improve thier conflict management theory and practice skills.
Requirements
No previous knowledge required.
Questions and answers
Hello I am interested in doing this course. Please can you confirm process to get enrolled on this Priyanka
Answer:Please apply on Reed site.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
