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Mastering Telesales: An Executive Course

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees

Online Training Academy


£12 inc VAT
Study method
Online, On Demand What's this?
2.3 hours · Self-paced
No formal qualification
10 CPD hours / points
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Mastering Telesales: An Executive course equips individuals with the essential skills and strategies to thrive in the competitive world of sales. In today's digital age, where remote communication is paramount, mastering telesales is indispensable. The Mastering Telesales: An Executive course, spanning modules such as Telesales Fundamentals, Generating Leads and Prospects, and Executing the Sales Call, provides comprehensive training crucial for success in telesales.

With the increasing reliance on remote interactions, proficiency in telesales has become a sought-after skill in the job market, particularly in the UK where numerous opportunities abound. According to recent statistics, job opportunities in the telesales sector have seen a steady rise of 6% annually, reflecting the growing demand for skilled professionals.

Upon mastering telesales, individuals can expect lucrative job prospects with salaries ranging from £20,000 to £35,000 per annum, depending on experience and expertise. Moreover, the advantages of this Mastering Telesales: An Executive course extend beyond employment prospects, offering individuals the ability to excel in a dynamic and evolving sector where effective communication and strategic sales techniques are paramount.

Key Features:

This Mastering Telesales: An Executive Course Includes:

  • This Mastering Telesales: An Executive Course is CPD Certified.
  • Free Certificate from Reed
  • CIQ Approved Mastering Telesales: An Executive Course.
  • Developed by Specialist
  • Lifetime Access


Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.


10 CPD hours / points
Accredited by CPD Quality Standards


2h 16m
    • 1: Module 1: Telesales Fundamentals Preview 13:16
    • 2: Module 2: Generating Leads and Prospects 14:48
    • 3: Module 3: Techniques and Strategies in Sales 18:02
    • 4: Module 4: Preparing for Successful Calls 08:05
    • 5: Module 5: Responding Effectively to Calls 10:35
    • 6: Module 6: Executing the Sales Call 10:55
    • 7: Module 7: Handling Challenging Situations 11:14
    • 8: Module 8: Concluding the Sales Call 08:54
    • 9: Module 9: Etiquette in Telephone Communication 23:15
    • 10: Module 10: Performance Management and Sales Metrics 14:03
    • 11: CPD Certificate - Free 01:00 PDF
    • 12: Leave A Review 01:00 PDF

Course media


Course Curriculum

Mastering Telesales: An Executive Course

  • Module 01: Telesales Fundamentals
  • Module 02: Generating Leads and Prospects
  • Module 03: Techniques and Strategies in Sales
  • Module 04: Preparing for Successful Calls
  • Module 05: Responding Effectively to Calls
  • Module 06: Executing the Sales Call
  • Module 07: Handling Challenging Situations
  • Module 08: Concluding the Sales Call
  • Module 09: Etiquette in Telephone Communication
  • Module 10: Performance Management and Sales Metrics

Learning Outcomes:

Mastering Telesales: An Executive Course

  • Master Telesales Fundamentals, mastering the core principles of telephonic selling.
  • Develop expertise in Generating Leads and Prospects for effective sales outreach.
  • Acquire advanced Techniques and Strategies in Sales for persuasive communication.
  • Prepare for Successful Calls with meticulous planning and strategic considerations.
  • Respond Effectively to Calls, enhancing your ability to address client needs.
  • Execute Sales Calls with precision, converting opportunities into successful transactions.

Who is this course for?

This Mastering Telesales: An Executive course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering Telesales: An Executive. Moreover, this course is ideal for:

  • Sales executives seeking mastery in advanced telesales techniques.
  • Business development professionals aiming to refine their telephonic communication skills.
  • Marketing professionals interested in optimizing lead generation through telephonic channels.
  • Entrepreneurs and business owners looking to enhance their sales and communication strategies.
  • Individuals aspiring to excel in telesales roles within diverse industries.


There are no requirements needed to enrol into this Mastering Telesales: An Executive course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Telesales: An Executive course.

Career path

After finishing this Mastering Telesales: An Executive course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Mastering Telesales: An Executive are:

  • Telesales Manager
  • Business Development Executive
  • Inside Sales Representative
  • Account Executive
  • Telecommunications Sales Specialist
  • Customer Relationship Manager

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

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