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Office Management and Administration

Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course


CPD Courses

Summary

Price
£12 inc VAT
Study method
Online
Duration
620 hours · Self-paced
Qualification
No formal qualification
CPD
160 CPD hours / points
Achievement
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

157 students purchased this course

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Overview

Office Management and Administration

Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-learning study materials.

Study Office Management & Administration Diploma Level 5 for the opportunity to earn an endorsed Certificate of Achievement. Ready to become the capable and confident leader you know you can be? Study online for an endorsed Level 5 Office Management and Administration and enjoy the freedom to take full control of your study schedule! No deadlines, no time-restrictions and no entry-requirements - just the web’s most accessible and enjoyable distance learning programmes!

Most organisations with more than a few members of staff employ office managers to oversee performance and output. The field of Office Management and Administration encompasses a wide variety of interconnected responsibilities, which ultimately concern the efficiency and consistency of key admin operations. Responsible for the effective deployment and utilisation of all resources - human and otherwise - office management forms the backbone of the successful organisation. A challenging and fulfilling position where no two days are the same, elite office managers also earn attractive salaries and enjoy limitless opportunities for progression.

Created for committed and driven candidates, this Level 5 Office Management Diploma is our most advanced Office Management Diploma to date. Explore the functions and objectives of office management, as you work your way towards an endorsed diploma from a recognised awarding body! Study the art of effective performance management, the importance of effective resource management and how to become an inspiring team leader. Examine key risk management principles, the value of a strong customer relations strategy and helpful techniques for advanced time management. All learning resources and study aids are included in the course fee, along with expert tutor support from start to finish.

Whether new to office admin or pursuing promotion to a leadership level, this Level 5 Office Management Diploma has you and your career covered!

Office Management and Administration - Course Benefits

Unlike some online colleges, we go the extra mile to maximise accessibility and affordability for candidates worldwide. Sign up for this Level 5 Office Management and Administration and enjoy the following benefits as standard:

  • No additional costs beyond the original enrolment fee, with all course materials and digital textbooks included as standard.
  • The help and support of your personally-assigned tutor from start to finish, who will mark and a return your online assessments.
  • 24/7 access to our exclusive digital learning platform, which can be accessed from any location worldwide via almost any connected device.
  • Unbeatable flexibility and convenience, with no time-restrictions imposed and no deadlines to worry about.
  • The chance to earn an endorsed Level 5 Office Management and Administration, which could transform your career prospects for life!

Office Management and Administration - Learning Objectives

Office administration is the linchpin that holds the core of the company together. In the absence of capable and confident office management, essential administrative duties may be overlooked or insufficiently addressed. The objective of this course is to provide a detailed overview of the functions, objectives and responsibilities of the elite office manager. Upon completion, candidates are primed with the specialist skills, knowledge and confidence needed to succeed in a leadership position. The primary duties of the office manager are discussed, along with their essential contribution to the success of the entire organisation.

In this exclusive Level 5 Office Management Diploma, candidates explore the most important teachings and concepts at the core of successful office management, including:

  • The office manager’s primary obligations
  • Employee selection, deployment and supervision
  • Workforce performance management
  • Leadership skills and acumen
  • Essential customer relations management
  • The importance of effective resource management
  • Preparation of key business documents
  • An introduction to administrative systems
  • Professional time management
  • The fundamentals of office risk management
  • Introduction to change management

Quality Licence Scheme

This Office Management and Administration course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

160 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Office Management and Administration

Office Management and Administration Course Outline

This exclusive Level 5 Office Management has been designed to help ambitious candidates take existing and prospective admin careers to the highest possible level. The course consists of 11 fascinating units, each concluding with an online assessment for submission to your assigned tutor:

Unit 1 - Understanding Administrative Systems

This Office Management and Administration Unit covers the following key topics

  • Administrative Systems
  • Characteristics of Management
  • Nature of Management
  • Levels of Management
  • General Principles of Management
  • Plus more

Unit 2 - Professional Documents

This Office Management and Administration Unit covers the following key topics:

  • Business Documents
  • Beginning the Letter
  • Letters Written by the Administrative Assistant
  • Sample Model Letters
  • Interoffice Memorandums and Emails
  • Sending Attachments
  • Problems with Attachments
  • Email Protocol for Sending Attachments
  • Attachment Protocol for Recipients
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text
  • Rules for Forwarding Messages
  • Other Written Communications
  • Editing and Proofreading
  • Electronic Revisions
  • Plus more

Unit 3 - Performance Management

This Office Management and Administration Unit covers the following key topics

  • Areas of Interest in Performance Management
  • Objectives of Performance Management
  • Functions of Performance Management
  • Benefits of Performance Management
  • Components of Performance Management
  • Plus more

Unit 4 - Meeting Management

This Office Management and Administration Unit covers the following key topics:

  • Preparing for Meetings
  • Reading the Reports
  • Managing Meetings
  • Presentation Tips
  • Pumping up a Presentation
  • Personal Development
  • Giving Effective Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Plus more

Unit 5 - Resource Management

This Office Management and Administration Unit covers the following key topics

  • Introduction to Resource Management
  • Emergency Guidelines
  • Benefits of Resource Management Processes
  • Problems Related to Managing Resources

Unit 6 - Team Management

This Office Management and Administration Unit covers the following key topics

  • Team Management
  • Types of Teams
  • Benefits of Managing Teams
  • Plus more

Unit 7 - Human Resource Management

This Office Management and Administration Unit covers the following key topics

  • Human Resource Management
  • Functions of Human Resource Management (HRM)
  • Code of Ethics of Human Resources
  • Functions of the Human Resources Management
  • Plus more

Unit 8 - Change Management

This Office Management and Administration Unit covers the following key topics

  • Change Management
  • The Change Cycle
  • Human Reaction to change
  • The Pace of Change
  • The Four Room Apartment
  • Adapting to Change
  • Plus more

Unit 9 - Time Management

  • Prioritising your Time
  • Setting Goals with SPIRIT
  • The Dot Exercise
  • Planning Tips and Tricks
  • Setting Up a Routine
  • Planning Wisely
  • Organizing Your Files
  • The Batching Technique
  • Managing Your Workload
  • Workload Analysis
  • Plus more

Unit 10 - Customer Relations

  • Customer Relations
  • Customer Relationship Management
  • A Win-Win Strategy
  • Get Rid of Bad Customers
  • Traits of a Happy Customer
  • Traits of a Bad Customer
  • Plus more

Unit 11 - Risk Management

  • Risk Management
  • The History of Risk Management and its Concepts
  • The Element of Risk
  • Current Definitions of Risk
  • Uncertainty and Its Relationship to Risk
  • Fundamental and Particular Risks
  • Pure and Speculative Risks
  • Types of Pure Risk
  • Property Risks
  • Risks Arising from Failure of Other Individuals
  • Benefits of Risk Management in a Nutshell
  • Risk Management as a Business Factor
  • Plus more

Who is this course for?

Office Management and Administration

An endorsed Level 7 Office Management and Administration Diploma could open the door to a wide variety career prospects at home and abroad. Examples of major employers for qualified office managers include financial organisations, universities, hospitals, central and local government offices, small and large businesses, charitable organisations, manufacturers and many more besides. For administrators and office workers in general, this course could accelerate your transition to a leadership position. For newcomers to office admin, a Level 7 Office Management Diploma could help you stand out in the eyes of employers.

Office Management and Administration

Once again, we prioritise flexibility and impose no time-restrictions or deadlines whatsoever. Whatever your current lifestyle and schedule, you’re free to study at a time and pace that suit you, with full tutor support provided throughout.
Take your office admin career to the next level - get started on your Level 7 Office Management Diploma today!

Requirements

Office Administration

There is no particular entry requirement.

Option 1

Office Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Office Management Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Office Management

An advanced Office Administration could pave the way for a successful career in almost any aspect of senior admin management or HR. Typical job titles within the field of office management include the following:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Administrative Services Manager
  • Administrative Services Officer

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.