Office Management and Administration
Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
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Overview
Office Management and Administration
Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-learning study materials.
Study Office Management & Administration Diploma Level 5 for the opportunity to earn an endorsed Certificate of Achievement. Ready to become the capable and confident leader you know you can be? Study online for an endorsed Level 5 Office Management and Administration and enjoy the freedom to take full control of your study schedule! No deadlines, no time-restrictions and no entry-requirements - just the web’s most accessible and enjoyable distance learning programmes!
Most organisations with more than a few members of staff employ office managers to oversee performance and output. The field of Office Management and Administration encompasses a wide variety of interconnected responsibilities, which ultimately concern the efficiency and consistency of key admin operations. Responsible for the effective deployment and utilisation of all resources - human and otherwise - office management forms the backbone of the successful organisation. A challenging and fulfilling position where no two days are the same, elite office managers also earn attractive salaries and enjoy limitless opportunities for progression.
Created for committed and driven candidates, this Level 5 Office Management Diploma is our most advanced Office Management Diploma to date. Explore the functions and objectives of office management, as you work your way towards an endorsed diploma from a recognised awarding body! Study the art of effective performance management, the importance of effective resource management and how to become an inspiring team leader. Examine key risk management principles, the value of a strong customer relations strategy and helpful techniques for advanced time management. All learning resources and study aids are included in the course fee, along with expert tutor support from start to finish.
Whether new to office admin or pursuing promotion to a leadership level, this Level 5 Office Management Diploma has you and your career covered!
Office Management and Administration - Course Benefits
Unlike some online colleges, we go the extra mile to maximise accessibility and affordability for candidates worldwide. Sign up for this Level 5 Office Management and Administration and enjoy the following benefits as standard:
- No additional costs beyond the original enrolment fee, with all course materials and digital textbooks included as standard.
- The help and support of your personally-assigned tutor from start to finish, who will mark and a return your online assessments.
- 24/7 access to our exclusive digital learning platform, which can be accessed from any location worldwide via almost any connected device.
- Unbeatable flexibility and convenience, with no time-restrictions imposed and no deadlines to worry about.
- The chance to earn an endorsed Level 5 Office Management and Administration, which could transform your career prospects for life!
Office Management and Administration - Learning Objectives
Office administration is the linchpin that holds the core of the company together. In the absence of capable and confident office management, essential administrative duties may be overlooked or insufficiently addressed. The objective of this course is to provide a detailed overview of the functions, objectives and responsibilities of the elite office manager. Upon completion, candidates are primed with the specialist skills, knowledge and confidence needed to succeed in a leadership position. The primary duties of the office manager are discussed, along with their essential contribution to the success of the entire organisation.
In this exclusive Level 5 Office Management Diploma, candidates explore the most important teachings and concepts at the core of successful office management, including:
- The office manager’s primary obligations
- Employee selection, deployment and supervision
- Workforce performance management
- Leadership skills and acumen
- Essential customer relations management
- The importance of effective resource management
- Preparation of key business documents
- An introduction to administrative systems
- Professional time management
- The fundamentals of office risk management
- Introduction to change management
Quality Licence Scheme
This Office Management and Administration course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
Achievement
CPD
Course media
Description
Office Management and Administration
Office Management and Administration Course Outline
This exclusive Level 5 Office Management has been designed to help ambitious candidates take existing and prospective admin careers to the highest possible level. The course consists of 11 fascinating units, each concluding with an online assessment for submission to your assigned tutor:
Unit 1 - Understanding Administrative Systems
This Office Management and Administration Unit covers the following key topics
- Administrative Systems
- Characteristics of Management
- Nature of Management
- Levels of Management
- General Principles of Management
- Plus more
Unit 2 - Professional Documents
This Office Management and Administration Unit covers the following key topics:
- Business Documents
- Beginning the Letter
- Letters Written by the Administrative Assistant
- Sample Model Letters
- Interoffice Memorandums and Emails
- Sending Attachments
- Problems with Attachments
- Email Protocol for Sending Attachments
- Attachment Protocol for Recipients
- Email Protocol for Administrative Assistants
- HTML Format Versus Plain Text
- Rules for Forwarding Messages
- Other Written Communications
- Editing and Proofreading
- Electronic Revisions
- Plus more
Unit 3 - Performance Management
This Office Management and Administration Unit covers the following key topics
- Areas of Interest in Performance Management
- Objectives of Performance Management
- Functions of Performance Management
- Benefits of Performance Management
- Components of Performance Management
- Plus more
Unit 4 - Meeting Management
This Office Management and Administration Unit covers the following key topics:
- Preparing for Meetings
- Reading the Reports
- Managing Meetings
- Presentation Tips
- Pumping up a Presentation
- Personal Development
- Giving Effective Feedback
- Feedback Techniques
- Mastering Your Body Language
- Plus more
Unit 5 - Resource Management
This Office Management and Administration Unit covers the following key topics
- Introduction to Resource Management
- Emergency Guidelines
- Benefits of Resource Management Processes
- Problems Related to Managing Resources
Unit 6 - Team Management
This Office Management and Administration Unit covers the following key topics
- Team Management
- Types of Teams
- Benefits of Managing Teams
- Plus more
Unit 7 - Human Resource Management
This Office Management and Administration Unit covers the following key topics
- Human Resource Management
- Functions of Human Resource Management (HRM)
- Code of Ethics of Human Resources
- Functions of the Human Resources Management
- Plus more
Unit 8 - Change Management
This Office Management and Administration Unit covers the following key topics
- Change Management
- The Change Cycle
- Human Reaction to change
- The Pace of Change
- The Four Room Apartment
- Adapting to Change
- Plus more
Unit 9 - Time Management
- Prioritising your Time
- Setting Goals with SPIRIT
- The Dot Exercise
- Planning Tips and Tricks
- Setting Up a Routine
- Planning Wisely
- Organizing Your Files
- The Batching Technique
- Managing Your Workload
- Workload Analysis
- Plus more
Unit 10 - Customer Relations
- Customer Relations
- Customer Relationship Management
- A Win-Win Strategy
- Get Rid of Bad Customers
- Traits of a Happy Customer
- Traits of a Bad Customer
- Plus more
Unit 11 - Risk Management
- Risk Management
- The History of Risk Management and its Concepts
- The Element of Risk
- Current Definitions of Risk
- Uncertainty and Its Relationship to Risk
- Fundamental and Particular Risks
- Pure and Speculative Risks
- Types of Pure Risk
- Property Risks
- Risks Arising from Failure of Other Individuals
- Benefits of Risk Management in a Nutshell
- Risk Management as a Business Factor
- Plus more
Who is this course for?
Office Management and Administration
An endorsed Level 7 Office Management and Administration Diploma could open the door to a wide variety career prospects at home and abroad. Examples of major employers for qualified office managers include financial organisations, universities, hospitals, central and local government offices, small and large businesses, charitable organisations, manufacturers and many more besides. For administrators and office workers in general, this course could accelerate your transition to a leadership position. For newcomers to office admin, a Level 7 Office Management Diploma could help you stand out in the eyes of employers.
Office Management and Administration
Once again, we prioritise flexibility and impose no time-restrictions or deadlines whatsoever. Whatever your current lifestyle and schedule, you’re free to study at a time and pace that suit you, with full tutor support provided throughout.
Take your office admin career to the next level - get started on your Level 7 Office Management Diploma today!
Requirements
Office Administration
There is no particular entry requirement.
Option 1
Office Management Diploma QLS Level 7 endorsed by Quality Licence Scheme
Certificate Fee: £170 + postal charges
Option 2
Office Management Diploma issued by CPD
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£150 + postal charges
*Postage Charges: National £9, International £15
Career path
Office Management
An advanced Office Administration could pave the way for a successful career in almost any aspect of senior admin management or HR. Typical job titles within the field of office management include the following:
- Administrative Assistant
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Services Manager
- Administrative Services Officer
Questions and answers
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