Mandatory Training for Healthcare Assistants (HCAs)

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

Nurtured Development


£89 inc VAT
Or £29.67/mo. for 3 months... Read more
Study method
Online, self-paced
12 Hours
Access to content
12 Months
No formal qualification
12 CPD hours / points


This course bundle includes mandatory training for healthcare assistants based in the United Kingdom.

Mandatory training is compulsory training that is determined essential by an organisation for the safe and efficient delivery of services. This type of training is designed to reduce organisational risks and comply with local or national policies and government guidelines.


12 CPD hours / points
Accredited by The CPD Accreditation Group


Our mandatory training for healthcare assistants covers many essential skills and knowledge frameworks, that allows you to build more specific competencies in other clinical areas that match your current place of work.

It was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive (HSE) and the Care Quality Commission (CQC) recommendations for health and social care providers.

Should you require a more specific or tailored programme, please contact us and let us know how we can help you meet your requirements.

Mandatory Training Modules Included:

  • Preventing Radicalisation
  • Safeguarding Adults
  • Safeguarding Children
  • Conflict Resolution
  • Equality, Diversity and Human Rights
  • Infection Prevention and Control
  • Information Governance
  • Basic Life Support
  • Fire Safety
  • Moving & Handling
  • Health and Safety

Course Details

Type: Online Interactive User-Friendly Training With Downloadable Documentation

Accreditation: Nationally Recognised CPD Accredited Courses

Access: 24/7 Unlimited Accesses For 12 Months

Duration: 11 Hours (Counts Towards CPD Hours)

Evidence: Learning & Certification Remain On The System Indefinitely

Exam & Assessment

Certificate: A CPD Accredited Certificate is Instantly Available Upon Completion

Exam Type: Online Multiple Choice Assessment

Exam Included: Exam Is Included In The Price

Exam Retakes: Unlimited Retakes At No Extra Cost

What Are The Benefits?

  • Gain new skills
  • Improve job prospects
  • Enhance employment opportunities
  • Improve career satisfaction
  • Tracks prior learning
  • Up-to-date with your job requirements
  • Enhance your CV
  • Help lead the way to further education
  • Demonstrates commitment and value
  • Preparation for promotion

Multiple Choice Assessment

  • Once you have completed the learning you will participate in a multiple-choice assessment.
  • A pass mark of 75% is required.
  • The online test is marked automatically, receiving an instant grade.
  • We offer an unlimited pass guarantee.
  • Don’t worry if you don’t pass or want to improve your grade, with our unlimited pass guarantee can retake the test as many times as you wish to at no extra cost.

Nationally Recognised Certification

  • All our courses are accredited by the CPD and are nationally recognised.
  • Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available.
  • The certificate will display the CPD logo as proof of your knowledge and competencies gained from taking this course.
  • Hard copies of the certificate are available at an additional fee of £4.99. These are purchased once the course is completed online.
  • All evidence of learning and certification will remain on our system to peruse for your future reference.

Who is this course for?

This online mandatory training for care home staff and care assistants e learning package was designed for new and experienced residential and nursing home care workers alike to meet the Care Quality Commission (CQC) regulatory requirements for nursing & care homes in the UK.

This includes:

New and aspiring healthcare assistants, nursing assistant, nursing associate or other support workers.


To complete these mandatory training care assistants and care staff, you will need access to a computer device, e.g., desktop, laptop, tablet or smartphone device.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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