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Managing Difficult Employees
ZandaX

NEW YEAR DEAL: Managing Difficult Employees with ZandaX workbook & Action Plan

Summary

Price
£19.99 inc VAT
Study method
Online
Course format
Video
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

DEVELOPMENT course option, with your own ZandaX Managing Difficult Employees workbook

The price includes a fully interactive online Managing Difficult Employees course, delivered in 6 targeted modules, along with your own ZandaX Managing Difficult Employees workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

Course media

Resources

  • Course Brochure for Managing Difficult Employees - download

Description

Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, NEGATIVE PERSONALITIES, TROUBLE MAKERS, Fixing Your Problems

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Managing Difficult Employees course:

About the Course
* What's in the Course?
Why Are People Difficult?
* Why Are People Difficult?
Dealing with Disengaged Staff
* What You Will Learn * Managing DEFLECTORS * Managing NON-TEAM PLAYERS * Your Objectives * Key Takeaways * Module Test * Fixing Your Problems with Disengaged Staff * Interactive Workbook Download
Dealing with Antagonists
* What You Will Learn * Managing NEGATIVE PERSONALITIES * Managing TROUBLE MAKERS * Your Objectives * Key Takeaways * Module Test * Fixing Your Problems with Antagonists * Interactive Workbook Download
Round-Up Exercise
* Categorizing Difficult Employees
Course Wrap Up
* Course Summary
Workbook Download
* Interactive Workbook Download

Who is this course for?

If you manage a team, you will encounter difficult employees along the way, some of whom can leave you lost for ideas. So if you want to solve a current problem, or gear up to be able to deal with problem people in the future, then this course is for you!

Requirements

There are no prior requirements, and even if you don't manage a team, you may enjoy seeing how difficult employees affect a team -- and how to deal with them.

Career path

Just think: how will your management career benefit if you are not distracted by the kind of staff members who just seem to make things so much more difficult than they should be?

Learn how to identify - and deal with - these people, in a simple, structured way that will solve a lot of your problems, now and well into the future!

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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