Listening Skills - The Ultimate Workplace Soft Skills

Learm the ultimate workplace soft skill, listening, from a world-class speaker, trainer, #1 best seller, and communications expert TJ Walker.

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• LISTENING TACTICS & STRATEGIES 55:21

  • 1: Quick Wins - The Cell Phone Secret to Good Listening Skills Preview 01:32
  • 2: Stacking the Listening Environment in Your Favor 04:10
  • 3: The Telephone Listening Trap Will Never Catch You Again 01:41
  • 4: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 01:27
  • 5: Setting Just One Agenda Item Listening 02:37
  • 6: It Is Incredibly Easy to See How Well You Are Listening - Test 01:16
  • 7: It's Even Easier to Listen When You Do This... 04:10
  • 8: Technology Will Eat Your Brain Unless You Do This 04:44
  • 9: Using Your Most Effective Body Language Tool 03:08
  • 10: The Best Listening Body Language From the Neck Down 03:36
  • 11: Reading the Speaker's Body 03:41
  • 12: Connecting At the Emotional Level with Your Colleague To Hear All 01:54
  • 13: Mastering the Art of NOT Interrupting 02:19
  • 14: Asking for Clarification Is A Great Form of Listening 01:41
  • 15: Engaging in Conversation at Just the Right Time 02:51
  • 16: Strong Listening Creates Strong Reactions From You 01:10
  • 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener 02:24
  • 18: Using The Magic of Pen and Paper Tools to Your Advantage 03:50
  • 19: Summarizing the Conversation Is Great for You and Your Colleague 04:04
  • 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time 03:06

• CONCLUSION 02:55

  • 21: Conclusion - Your New Reputation As a Great Listener! 02:55

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren't sure you were understanding them, or even paying attention?

The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

What will students achieve or be able to do after taking this listening skills in the workplace course?

• Focus attention on a speaker
• Listen with great attention
• Understand spoken information delivered in the workplace
• Retain information delivered from clients, colleagues, customers and bosses
• Create better connections with everyone in the workplace
• Improve all work relationships
• Become a better communicator
• Demonstrate mastery of listening skills

About Your Instructor

TJ Walker has created numerous best-selling courses in the fields of personal development, public speaking, presentation skills, media training and communication skills.

Walker is the founder of Media Training Worldwide and has been conducting public speaking training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, US Senators, Miss Universes and Members of Parliament. He has conducted presentation and media training workshops on six continents in more than two dozen countries.

His book, "Secret to Foolproof Presentations" was a USA Today # 1 Bestseller, as well as a Wall Street Journal, and Business Week Bestseller.

Walker is also the author of "Media Training AZ" and "Media Training Success." Walker's Facebook page "TJ Walker Speak to Influence" is the #1 page for 7-day a week video tutorials on how to be a better public speaker and communicator.

In 2009, Walker set the Guinness Book of World Records for Most Talk Radio Appearances ever in a 24 hour period.

Walker has also served as a former President of the National Speakers Association, New York City. Walker was a merit scholar at Duke University where he graduated magna cum laude.

More Courses Available from TJ Walker

Checkout additional courses from TJ Walker available on this network. Just enter TJ Walker in the Search Box. Here is a list of courses from TJ Walker:

• Winning Communication Skills for Telephone, Conference Calls
• Create Inexpensive Talking Head Videos
• Public Speaking Mastery in One Hour
• The 11 Essential Career Soft Skills
• Persuasion in Business Communications
• Listening Skills - The Ultimate Workplace Soft Skills
• Body Language in the Workplace
• Public Speaking for Beginners
• Presentation Skills for Beginners
• Communication Skills for Beginners

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