Level 5 Negotiation Skills

Training Tale

Certificate of completion

Hard copy certificate - £18.99

Level 5 Negotiation Skills

Included in course price

Detailed course curriculum of this Course:

Module 1: An Overview of Negotiation

• Defining Negotiation
• Different Types of Negotiation
• What is Positional Bargaining?
• What is Principled Negotiation?

Module 2: How to Prepare For Negotiations

• How to Manage Your Fear
• Personal Preparation
• Establishing Your WATNA and BATNA
• Identify your WAP
• Identifying Your ZOPA

Module 3: The Process of Negotiation

• Preparation and Planning
• Clarification and Justification
• How to Exchange Information
• The Bargaining Stage
• Conclude and Implement

Module 4: Ways of Developing Persuasion & Influencing Skills

• Different Steps in the Persuasion Process
• Influencing Skills

Module 5: Ways of Developing Communication Skills

• Ways of Asking Questions
• Understanding and Using Probing
• What are the Listening Skills?
• Interpretation

Module 6: How to Develop Active Listening Skills

• Fundamentals of Active Listening
• Communication Process Explained

Module 7: Comprehending Body Language

• Comprehending Body Language
• Comprehending Facial Expressions

Module 8: Assertiveness and Self Confidence

• What is Self-Esteem?
• Symptoms of Low Self-Esteem and the Root Causes of It
• How to Improve Self-Esteem
• How to Build Self-Esteem

Module 9: Managing Anger

• What is Anger?
• Managing Anger and its Dimensions
• The Costs of Anger
• The Anger Process and How It Affects Our Thinking

Module 10: Managing Stress

• How to Define and Identify Stress
• Manage Stress

Module 11: Negotiation Tactics to Closing a Better Deal

• Develop Clear Outcomes
• Treat The Other Party With Respect At All Times
• Ask a Lot of Questions
• Ask For What You Want
• Ask or Offer Something of Relative Value, Including Intangibles
• Don’t Be the First to Offer to “Split the Difference”
• Close with Confidence and Clarity

Module 12: Ways of Overcoming Sales Objections

• How to Overcome Sales Objections?
• Building Credibility
• Observation Skills

Creating a Business Start-Up***

Course Curriculum:

• Module 01: Fundamental Steps for a Business Start-up
• Module 02: Strategic Thinking about New Business
• Module 03: The Best Business Ideas for You
• Module 04: Developing a Start-up Business Plan

Level 2 Certificate in Business Management***

Course Curriculum:

• Module 01: An Overview of Business Management
• Module 02: Fundamental Concepts of Human Resource Management
• Module 03: Fundamental Concepts of Customers Relationship Management
• Module 04: Fundamental Concepts of Performance Management
• Module 05: Fundamental Concepts of Risk Management

Level 2 Diploma in Business Administration***

Course Curriculum:

• Module 01: Communication in a Business Environment
• Module 02: Principles of Providing Administrative Services
• Module 03: Principles of Business Document Production and Information Management
• Module 04: Understand Employer Organisations
• Module 05: Manage Personal Performance and Development
• Module 06: Develop Working Relationships with Colleagues
• Module 07: Manage Diary Systems
• Module 08: Produce Business Documents
• Module 09: Health and Safety in a Business Environment
• Module 10: Handle Mail
• Module 11: Principles of Digital Marketing
• Module 12: Administer Finance
• Module 13: Understand Working in a Customer Service Environment
• Module 14: Principles of Team Leading
• Module 15: Principles of Equality and Diversity in the Workplace
• Module 16: Exploring Social Media
• Module 17: Understand the Safe Use of Online and Social Media Platforms

Assessment Method

After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £18.99.

This course is suitable for candidates committed to their ongoing professional development. This Level 5 negotiation skill could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.

Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements:

• Good command of the English language
• Must be vivacious and self-driven
• Basic computer knowledge
• A minimum of 16 years of age is required

This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:

• Team Leader
• Manager
• Controller

Currently there are no Q&As for this course. Be the first to ask a question.