Level 5 Negotiation Skills Training

Training Tale

Certificate of completion

Hard copy certificate - £18.99

Level 5 Negotiation Skills Training

Included in course price

Detailed course curriculum of the Level 5 Negotiation Skills Training Course:

Module 1: An Overview of Negotiation

• Defining Negotiation
• Different Types of Negotiation
• What is Positional Bargaining?
• What is Principled Negotiation?

Module 2: How to Prepare For Negotiations

• How to Manage Your Fear
• Personal Preparation
• Establishing Your WATNA and BATNA
• Identify your WAP
• Identifying Your ZOPA

Module 3: The Process of Negotiation

• Preparation and Planning
• Clarification and Justification
• How to Exchange Information
• The Bargaining Stage
• Conclude and Implement

Module 4: Ways of Developing Persuasion & Influencing Skills

• Different Steps in the Persuasion Process
• Influencing Skills

Module 5: Ways of Developing Communication Skills

• Ways of Asking Questions
• Understanding and Using Probing
• What are the Listening Skills?
• Interpretation

Module 6: How to Develop Active Listening Skills

• Fundamentals of Active Listening
• Communication Process Explained

Module 7: Comprehending Body Language

• Comprehending Body Language
• Comprehending Facial Expressions

Module 8: Assertiveness and Self Confidence

• What is Self-Esteem?
• Symptoms of Low Self-Esteem and the Root Causes of It
• How to Improve Self-Esteem
• How to Build Self-Esteem

Module 9: Managing Anger

• What is Anger?
• Managing Anger and its Dimensions
• The Costs of Anger
• The Anger Process and How It Affects Our Thinking

Module 10: Managing Stress

• How to Define and Identify Stress
• Manage Stress

Module 11: Negotiation Tactics to Closing a Better Deal

• Develop Clear Outcomes
• Treat The Other Party With Respect At All Times
• Ask a Lot of Questions
• Ask For What You Want
• Ask or Offer Something of Relative Value, Including Intangibles
• Don’t Be the First to Offer to “Split the Difference”
• Close with Confidence and Clarity

Module 12: Ways of Overcoming Sales Objections

• How to Overcome Sales Objections?
• Building Credibility
• Observation Skills

Assessment Method

After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £18.99.

This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.

There are no specific requirements for this course because it does not require any advanced knowledge or skills.

Students who intend to enrol in this course must meet the following requirements:

• Good command of the English language
• Must be vivacious and self-driven
• Basic computer knowledge
• A minimum of 16 years of age is required

This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:

• Team Leader
• Manager
• Controller

Currently there are no Q&As for this course. Be the first to ask a question.