Level 5 - Diploma in Sales & Account Management

Online with Tutor Support

Greater London Business School Ltd


£2,178 inc VAT
Payment options

Upto 12 months interest free payments (Subject to T&C)

All ISM Qualifications require ISM... Read more

Study method
Online, self-paced
12 Months
Access to content
Access until course completion
Level 5 Diploma in Sales and Account management (QCF)
Regulated What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

16 students enquired about this course


Building on your existing knowledge and experience the ISM Diploma in Sales & Account Management considers the Sales and Account Management roles and the responsibilities you have as a leader for selecting, recruiting and ensuring high performance from your sales team. You will also gain an understanding of how to use marketing to understand your relationship with your customers and how to satisfy, plan and develop sales and marketing strategies to support their needs effectively and profitably through the sales process


Level 5 Diploma in Sales and Account management (QCF)
Regulated by Ofqual


For the diploma you will need to complete a combination of the following modules:

  • Analysing the financial potential and performance of customer accounts
  • Bid and tender management for account managers
  • Coaching and mentoring
  • Designing, planing and managing sales territories
  • Developing a product portfolio
  • Leading a team
  • Managing responsible selling
  • Motivation and compensation for sales teams
  • Relationship management for account managers
  • Sales forecast and target setting
  • Understanding and developing customer accounts
  • Understanding the integrated functions of sales and marketing

Who is this course for?

The Diploma in Sales & Account Management is aimed at more experienced sales individuals with 5 or more years experience working in a sales role. More specifically at this level, the individual would either be a sales manager in charge of a sales team (Sales Management modules), a sales professional responsible for key account management (Account Management modules) or an experienced sales individual who works in these roles as a combined position. The qualification is designed to help you expand on your theoretical knowledge giving you the skill and knowledge needed to work towards a more senior or strategic sales role.


There are no formal entry requirements although we advise that students have either a degree or at least 5 years sales experience.

If English is not your first language, evidence of at least IELTS level 6.5 or Trinity ISE III/IV will also be required.

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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