Level 4 Diploma in Travel & Tourism

Diploma in Travel & Tourism endorsed by ABC Awards with full tutor support and study materials

Brentwood Open learning College


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£30 inc VAT (was £560)
Offer ends 02 June 2020
Study method
Online, self-paced
260 Hours
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

124 students purchased this course

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Endorsed Certificate of Achievement.This Level 4 Diploma in Travel & Tourism course open learners’ eyes to a variety of things they should know within the Travel & Tourism industry. The principles gained in this Level 4 Diploma in Travel & Tourism course will enhance their employability capacity or career prospects. The skills in this program to a great extent improve their efficiency, effectiveness and professionalism.At the end of each unit, learners do an assessment. This assessment is necessary; it helps the tutor will know whether the learner understand the Level 4 Diploma in Travel & Tourism course contents or not, and whether they need further support or not.This Level 4 Diploma in Travel & Tourism course is delivered fully online, and by joining in this Level 4 Diploma in Travel & Tourism course, learners gain full access to the interactive digital learning portal. This Level 4 Diploma in Travel & Tourism course is available to all learners regardless of age, work experience or academic background.

This advanced course Level 4 Diploma in Travel & Tourism is delivered across 8 great modules. In this intensive Level 4 Diploma in Travel & Tourism course, learners are equipped with world-class opportunities in Travel & Tourism , managing tour operations, Travel & Tourism system, the tourism products and services, transport management, human resource management, quality management and customer care. At the successful completion of this Level 4 Diploma in Travel & Tourism course, learners are strongly equipped with the inspiration, motivation and right global skills they need to kick-start their careers as either employed or self-employed travel professionals.


Endorsed by ABC Awards

Course media



The learner’s ability to complete this course depends exclusively on their level of comprehension- the learner has the freedom to start and complete the Level 4 Diploma in Travel & Tourism course at their convenience.This Level 4 Diploma in Travel & Tourism course is fully compatible with Smartphone, tablets, computer, and laptop devices. So, if the learner has the dedication, courage, ability to read and understand, and internet access- they will be able to successfully engage in this Level 4 Diploma in Travel & Tourism course.

Registering for this Level 4 Diploma in Travel & Tourism course remains one of the greatest things that can happen to the learners’ professional career within the Travel & Tourism industry.

Don’t delay, Register today!

Travel & Tourism - Course Benefits

When studying for an advanced Level 4 Diploma in Travel & Tourism with Brentwood Open Learning College every learner benefits from:

  1. The provision of all required learning materials, digital textbooks and documentation as standard for completion of the course with no additional purchases required.
  2. Comprehensive flexibility and no deadlines or time restrictions to worry about – study in your own time at a pace that suits you.
  3. Access your online study program from anywhere in the world with an Internet connection on a 24/7 basis.
  4. The comprehensive support of the Oxford Home Study College team and your own assigned tutor with extensive industry experience.
  5. The opportunity to earn an internationally-recognised qualification and breathe new life into your long-term career prospects.

Travel & Tourism - Learning Objectives

Our most advanced Level 4 Diploma in Travel & Tourism has been designed for both newcomers to the industry and those in pursuit of promotion. With no specific prior education or experience required, Level 4 Diploma in Travel & Tourism course content begins with the basics and gradually introduces the more intensive and complex travel industry issues.

Along with an overview of the mechanics of the contemporary Travel & Tourism industry, learners explore the various roles and responsibilities of its primary participants at every level. A variety of travel challenges are opportunities are explored, along with destination consideration, the importance of environmental awareness and the creation of competitive tourism products. Explore the essential HR and marketing elements of Travel & Tourism operations, along with the steps required to establish and manage an independent Travel & Tourism organisation.

Upon successful completion of this Level 4 Diploma in Travel & Tourism course, you will benefit from an array of new skills, talents and knowledge including:

  • A comprehensive overview of the contemporary Travel & Tourism industry
  • How the industry has evolved and developed over recent years
  • The essential features that make up quality Travel & Tourism products
  • What it takes to deliver superior customer service for every client
  • How to effectively plan and manage national and international tour operations
  • The importance of effective marketing in Travel & Tourism
  • Essential human resource management issues and responsibilities
  • Consideration of transportations options and logistics
  • The importance of sustainable tourism and environmental awareness
  • Crisis management, PR and public awareness in Travel & Tourism
  • The basics of establishing and running a successful travel business

Travel & Tourism - Course Outline

This intensive yet digestible Level 4 Diploma in Travel & Tourism is delivered across 8 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Introduction to Travel & Tourism

This module covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • Differences between Business Travel and Leisure Travel
  • Visiting Friends and Relatives (VFR)
  • Motivating Factors – Wanting to Travel
  • The Development of Leisure Travel
  • Advantages of a Package Holiday
  • The Disadvantages of Package Holidays
  • Self- Packaged Holidays
  • Changes in Travel and Tourism
  • Types of Tourist Destinations
  • Culture and Heritage
  • Plus more

Module 2 - Tourism Products & Services

This module covers the following topics:

  • The Marketing Mix
  • The Components of the Tourism Product
  • The Product Life Cycle
  • Plus more

Module 3 - The Travel & Tourism System

This module covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel
  • Plus more

Module 4 - Managing Tour Operations

This module covers the following topics:

  • Organisers and Retailers
  • Tour Operators
  • Travel Management Services
  • Information Technology and The Travel Trade
  • Consumer Protection
  • Checklist - Working With the Travel Trade
  • Plus more

Module 5 - Marketing in Travel & Tourism

This module covers the following topics:

  • A Marketing Strategy
  • The GTA’s Marketing Role
  • Printed and Audiovisual Material
  • Travel and Agency Familiarisation Trips
  • Travel Trade Shows and Exhibitions
  • Measuring Promotional Effectiveness
  • Marketing Objective and Results
  • Marketing Activities
  • Plus more

Module 6 - Quality Management and Customer Care

This module covers the following topics:

  • The Concept of Quality Management In Services
  • Quality Management in Tourism
  • Caring For Customers in Tourism
  • Plus more

Module 7 - Human Resource Management

This module covers the following topics:

  • The Importance of Human Resources
  • The Human Resources Development Strategy
  • A National Council for Tourism Education and Training
  • Linking Types and Levels of Training
  • Rewards, Benefits, and Compensation
  • Human Resources Information Systems
  • Plus more

Module 8 - Transport Management

This module covers the following topics:

  • Changes in Transportation
  • Transport Principles
  • Comparing Different Forms of Land Travel
  • Advantages and Disadvantages of Different Types of Transportation
  • Issues In Transport Management
  • Transport and Environment
  • Plus more

Who is this course for?


Our highest-level Level 4 Diploma in Travel & Tourism is perfect for anyone looking to begin or further an existing career in the Travel & Tourism sector. Though intensive and in-depth, the content of the course has been designed with maximum flexibility and accessibility in mind. Regardless of whether you have any existing industry experience or knowledge, you will have every opportunity to earn an internationally recognised qualification and take a step closer to a rewarding career for life.

Our flexible courses are open to learners on a global basis and are free of both time-restrictions and deadlines. Study in your own time at a pace that suits you from any location with an Internet connection. All course materials are provided as standard and can be accessed 24/7 via our exclusive digital learning platform.

With the help of Brentwood Open Learning College the career you’ve been dreaming of could be right at your fingertips!


Level 4 Diploma in Travel & Tourism

Candidates interested in our Level 4 Diploma in Travel & Tourism must meet the following requirements i.e. strong in English language.

Endorsed Certificate of Achievement

At the end of the course, learner can claim an endorsed certificate by paying £95 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from BOLC

Certificate of Completion from BOLC (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Level 4 Diploma in Travel & Tourism

Upon successful completion of our Level 4 Diploma in Travel & Tourism, candidates may choose to pursue an extensive range of careers including:

  • Travel agent
  • Tour guide
  • Holiday representative
  • Accommodation booker
  • Concierge manager
  • Cruise ship director
  • Information clerk
  • Recreation worker
  • Tour and travel guide

Questions and answers

No questions or answers found containing ''.

Faybea asked:

Hello , can you tell me more about this course ? Is there a time period to complete it with in ? Could i complete as quickly as I’d like ?


Dear Faybea The course is totally flexible.There are no specific dates or deadlines for the submission of assignments. You can plan your studies according to your own convenience and can submit the assignment when you are ready for it.You can claim endorsed certificate at the end of this course. This certificate will be issued from ABC Awards, which is one of the largest awarding bodies in the UK. Their qualifications are respected all over the world.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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