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Level 3 Office Management & Administration (Corporate Receptionist & Office Skills)
NextGen Learning

18 Topics Bundle! QLS Endorsed + CPD Accredited Diploma + 1 Gift Course + Free Reed PDF Certificate + Lifetime Access

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 27 November 2025
Study method
Online, On Demand
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Reed courses certificate of completion - Free
  • CPD Quality Standard Certificate - £4.99
Additional info
  • Tutor is available to students
332 students purchased this course

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Overview

Updated in November 2025

*** Office Management, Administration (Office Skills) & Corporate Receptionist Level 3 ***

How do you develop into a highly successful office administrator?

In order to ensure smooth operations and lessen the strain on higher-level managers, office administrative duties involve monitoring the daily activities of numerous interdisciplinary departments.

According to recent industry reports, professionals with proficient office management, administration & Corporate Receptionist skills are in high demand.

In fact, statistics show that companies are actively seeking qualified individuals who can streamline operations, enhance productivity, and facilitate effective communication within the office environment.

To increase the effectiveness of office employees and overall operations, office management oversees a company's administrative functions. Learning the abilities and responsibilities of a successful administrator is made simple with the help of our Office Management, Administration (Office Skills) & Corporate Receptionist course.

Learning Outcomes of this Course:

  • Understand the basics of office administration including the roles, expectations, and workplace environment.
  • Develop skills necessary to become an effective administrator through problem-solving and decision-making techniques.
  • Gain proficiency in organisational skills, focusing on efficiency and systematic approaches in office settings.
  • Learn how to plan, organise, and execute meetings and conferences effectively as a corporate receptionist.
  • Enhance communication skills, both verbal and written, to improve workplace interactions and professional correspondence.
  • Learn the roles and responsibilities of a corporate receptionist, including handling front desk operations and visitor management.
  • Understand the purpose and importance of minute writing in capturing essential information and decisions made during meetings.
  • Prepare effectively for minute taking as a corporate receptionist, including gathering necessary materials, understanding the agenda, and setting up note-taking systems.
  • Comprehend the structure of different types of meetings, including formal, informal, and specialised gatherings.
  • Identify and understand the roles and responsibilities of a minute taker within the context of different meeting dynamics and organisational hierarchies.
  • Share constructive feedback on meeting minutes, focusing on areas of improvement, clarity, and actionability to enhance future meeting effectiveness and documentation quality.

What will make you stand out?

On completion of this online course, you will gain the following:

  • CPD QS Accredited Proficiency
  • After successfully completing the Office Management, Administration & Office Skills Course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.
  • Opportunity to get QLS Endorsed level 3 certificate with this Course
  • Lifetime access to the whole collection of learning materials.
  • The online test with immediate results
  • You can study and complete the Office Management, Administration & Office Skills course at your own pace.
  • Study for the Office Management, Administration, Office Skills & corporate receptionist course using any internet-connected device, such as a computer, tablet, or mobile device.

***ADDITIONAL GIFT***

  • Free Course: Receptionist: Minute Taking

Achievement

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

CPD Quality Standard Certificate

Digital certificate - £4.99

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

15
sections
19
lectures
3h 47m
total

Course media

Description

The Level 3 Office Management & Administration (Office Skills) & Corporate Receptionist Diploma is a comprehensive and CPD-certified & QLS Endorsed course designed to equip individuals with the necessary skills and knowledge to excel in the field of office administration.

This course is ideal for aspiring office administrators, personal assistants, receptionists, and anyone interested in enhancing their office management & corporate receptionist capabilities.

As the Office Management, Administration & Office Skills & Corporate Receptionist course progresses, learners will delve into topics such as organising meetings and conferences and honing their skills in planning and coordinating professional gatherings. Effective communication skills will also be emphasised, ensuring participants can express themselves clearly in written and verbal communication.

The module on administration & personal assistant basics will equip individuals with the necessary knowledge and techniques to provide comprehensive support to their superiors. In contrast, the module on representing their boss, administration and company will focus on professionalism and brand representation.

Quality Licence Scheme Endorsed Certificate of Achievement:

Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled ‘Advance Certificate in Office Management & Administration at QLS Level 3’.

Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows:

  • For only £79, you can own a prestigious QLS Endorsed Certificate and boost your credentials.

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

This Diploma course is suitable for:

  • Aspiring office administrators seeking to kickstart their careers.
  • Personal assistants aim to enhance their office skills in supporting executives.
  • PA & Corporate Receptionist looking to improve their reception management and customer service abilities.
  • Office support staff wanting to enhance their office management capabilities.
  • Individuals interested in pursuing a career in office management and administration.
  • Current administrative professionals seeking to upgrade their administration skills and knowledge.

Requirements

Without any formal requirements, you can delightfully enrol in this Office Management, Administration & Office Skills & Corporate Receptionist course.

Career path

The following are a few job titles in the field of Office Management, Administration & Office Skills & Corporate Receptionist:

  • Office Administrator
  • Office Managers
  • Minute Taker
  • Admin, Secretarial & PA
  • Personal Assistant
  • Receptionist
  • Office Manager
  • Administrative Coordinator
  • Executive Assistant

Questions and answers

No questions or answers found containing ''.

Jas asked:

Do you have to complete the written assessment in order to purchase the CPD certificate? Thank you.

Answer:

Hi, Completing the written assessment is optional. You can still order the CPDQS certificate without completing the assessment. Thank you!

This was helpful. Thank you for your feedback.
HEATHER asked:

Are there tests / written tasks for course below or do you just read information- I don’t want tests / exams

Answer:

Hi Heather, The assignment is optional, so if you prefer not to take any tests or exams, you can simply focus on reading the course materials. Thanks.

This was helpful. Thank you for your feedback.
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Reviews

4.3
Course rating
87%
Service
88%
Content
85%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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