Skip to content

Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training

5-in-1 Career Bundle! Blended Learning Solution| 50 CPD Points| FREE PDF Certificate| Quick, Easy, Affordable Training


IOMH

Summary

Price
Save 8%
£32 inc VAT (was £35)
Offer ends 07 August 2025
Study method
Online
Duration
50 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
50 CPD hours / points
Certificates
  • Certificate of Completion - Digital Certificate - Free
  • Certificate of Completion - Hard copy Certificate - £12.99
Assessment details
  • Assessment Fees (included in price)
Additional info
  • Tutor is available to students

14 students purchased this course

Add to basket or enquire

Overview

✦✦ One Click to Learn, Multiply Times the Value—Includes 4 Free Courses & Certificates! ✦✦

The UK administrative sector employs over 2.5 million people, with office administration roles showing consistent demand across all industries. Government statistics indicate that reception and administrative positions offer excellent job security, with 95% of businesses requiring dedicated administrative support. The Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training addresses this market need directly.

This comprehensive Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training bundle equips learners with industry-relevant skills through five specialised modules. Students master office administration fundamentals, reception management, business communication, customer service excellence, and minute-taking techniques. The Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training curriculum reflects current workplace requirements.

Transform your career prospects with this Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training. Upon completion, graduates possess the knowledge and abilities that employers actively seek in administrative roles. The Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training opens doors to stable, rewarding careers in diverse business environments across the UK.

The courses we are offering in this Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training bundle are:

  • ➥ Course 01: Office Administration
  • ➥ Course 02: Office Admin & Receptionist
  • ➥ Course 03: Business Communication Skills
  • ➥ Course 04: Customer Service - Representative
  • ➥ Course 05: Minute Taking

Upon completing this Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training bundle, you will be able to learn:

  • Master essential office administration and organisational systems.
  • Develop effective business communication and customer service skills.
  • Acquire professional reception and front desk management abilities.
  • Learn accurate minute-taking and meeting documentation techniques.
  • Build comprehensive administrative support and coordination capabilities.

Certificates

Certificate of Completion - Digital Certificate

Digital certificate - Included

  • Enjoy a Free Digital Certificate for the Titled Course. {Office Administration}

Certificate of Completion - Hard copy Certificate

Hard copy certificate - £12.99

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Assessment details

Assessment Fees

Included in course price

CPD

50 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Office Administration & Reception (Receptionist) Skills Training bundle has 05 relevant courses containing several modules; each module is easy to understand and delivers to the point content.

If you need any help with any module or have any questions while studying the bundle, your designated tutor will provide you with continuous assistance so that you can complete each lesson in the bundle swiftly and successfully.

What Is Inside These Courses:

  • ➥ Course 01: Office Administration

This module covers fundamental office management principles and administrative procedures. Students learn filing systems, document management, and workplace organisation techniques that form the backbone of efficient office operations.

  • ➥ Course 02: Office Admin & Receptionist

Focuses on reception duties and front-of-house responsibilities in modern office environments. The course teaches telephone etiquette, visitor management, appointment scheduling, and maintaining professional reception areas.

  • ➥ Course 03: Business Communication Skills

Develops written and verbal communication abilities essential for office environments. Students learn email etiquette, report writing, internal communications, and effective correspondence with clients and colleagues.

  • ➥ Course 04: Customer Service - Representative

Teaches customer interaction skills and service excellence principles. The module covers complaint handling, customer relationship management, and creating positive experiences for clients and visitors.

  • ➥ Course 05: Minute Taking

Provides comprehensive training in meeting documentation and record-keeping. Students learn note-taking techniques, formatting meeting minutes, and maintaining accurate records of business discussions and decisions.

Process of Evaluation

After studying the Office Administration & Reception (Receptionist) Skills Training bundle, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital Certificate

  • Enjoy a Free Digital Certificate for the Titled Course. {Office Administration}
  • For the rest of the courses, £5.99 is charged for each.

Certificate of Completion - Hard Copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This bundle is designed for individuals:

  • Career changers seeking stable employment in office environments with transferable skills that apply across industries and business sectors.
  • Recent graduates looking to enter the administrative workforce with recognised qualifications that demonstrate competency in office management.
  • Existing administrative staff who want to advance their careers through formal certification and enhanced skill development in reception and customer service.
  • Job seekers are interested in front-facing roles that combine administrative duties with customer interaction in professional business settings.
  • Individuals returning to work after career breaks need current qualifications in modern office practices and reception management.

Requirements

Therefore, you don't need any educational qualifications or experience to enrol in the Level 3 Diploma in Office Administration & Reception (Receptionist) Skills Training bundle.

Career path

  • Receptionist - £16K to £25K/year.
  • Personal Assistant - £25K to £40K/year.
  • Executive Assistant - £30K to £50K/year.
  • Office Administrator - £18K to £30K/year.
  • Customer Service Representative - £18K to £26K/year.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.