Level 3 Diploma in Health & Social Care with Care Certificate, Duty of Care & Phone Tact

Learndrive

Reed courses certificate of completion

Digital certificate - Included

• Course 01: Level 3 Diploma in Health & Social Care 2:19:22

  • 1: Unit 01: Health & Social Care Responsibilities 12:02
  • 2: Unit 02: PDP in Health & Social Care Setting 10:00
  • 3: Unit 03: Duty of Care in Health & Social Care 09:49
  • 4: Care for a feedback ! 01:00
  • 5: Unit 04: Equality and Inclusion in Health & Social Care 12:55
  • 6: Unit 05: Person-Centred Approaches in Health & Social Care 12:01
  • 7: Unit 06: Communication in Health & Social Care 11:19
  • 8: Great Start ! 01:00
  • 9: Unit 07: Safeguarding 10:01
  • 10: Unit 08: Safety and Wellbeing in Health & Social Care 11:29
  • 11: Unit 09: Information Handling in Health & Social Care 12:01
  • 12: Unit 10: Psychiatric Problem in Health & Social Care 11:28
  • 13: Win Your Student ID Card 01:00
  • 14: Unit 11: Health & Social Care: Prevention & Control of Infection 10:49
  • 15: Unit 12 Health & Social Care: Support for The Special 10:28
  • 16: Final Exam 01:00
  • 17: Special Offer: Order Your CPDQE Certificate & Transcript 01:00

• Course 02: Care Certificate ( 1 to 16 Standard) 5:42:01

  • 18: Promo of Care Certificate Preview 00:55
  • 19: 1.1 Main Duties and Responsibilities of A Care Worker 02:45
  • 20: 1.2 Standards and Codes of Conduct 10:11
  • 21: 1.3 Agreed Ways of Working with Employer 06:12
  • 22: 1.4 Working Relationships 03:58
  • 23: 1.5 Working In Partnership 07:45
  • 24: 1.6 The Impact of Your Previous Experiences, Attitudes and Beliefs 01:46
  • 25: 1.7 Whistleblowing 01:51
  • 26: 1.8 Identifying Errors and Reporting to The Appointed Person 01:54
  • 27: 2.1 Sources of Support for Learning and Development 02:55
  • 28: 2.2 Steps for Agreeing on a Personal Development Plan (PDP) 02:14
  • 29: 2.3 Assessing and Developing Literacy, Numeracy, and Communication Skills 02:18
  • 30: 2.4 Harnessing Feedback and Measuring Performance 04:29
  • 31: 2.5 Skills Development Tools and Resources 03:32
  • 32: 3.1 The Role of Duty of Care in Ensuring Safety 03:23
  • 33: 3.2 Duty of Care Dilemmas and How to Resolve Them 03:36
  • 34: 3.3 Do and Don_t in Managing Conflicts and Dilemmas 02:18
  • 35: 3.4 Handling Comments and Complaints 03:16
  • 36: 3.5 Identify and Resolve Incidents, Errors, and Near Misses 02:40
  • 37: 3.6 The Causes of Confrontation and How to Handle Them 04:37
  • 38: 4.1 Promoting Inclusive Environments Understanding Diversity, Equality, and Disc 04:09
  • 39: 4.2 Creating an Inclusive Environment 02:35
  • 40: 4.3 Finding Diversity, Equality, and Inclusion Resources 05:03
  • 41: 5.1 Promoting Person-Centred Values and Dignity in Daily Support Work 04:03
  • 42: 5.2 How to Work in a Person-centred Way 02:52
  • 43: 5.3 Creating Comfortable Environments 03:00
  • 44: 5.4 Effective Communication for Addressing Discomfort and Distress 03:23
  • 45: 5.5 Support for Individuals with Pain or Discomfort 02:15
  • 46: 5.6 Supporting Identity and Self-Esteem in Care Work 04:37
  • 47: 6.1 Enhancing Workplace Dynamics through Skillful Communication 05:48
  • 48: 6.2 Meeting Individual Communication Needs 02:31
  • 49: 6.3 Understanding and Overcoming Communication Barriers 03:41
  • 50: 6.4 Confidentiality in Caregiving 05:26
  • 51: 7.1 Preserving Privacy and Dignity Essential Principles in the Work Setting 04:36
  • 52: 7.2 The Importance of Privacy and Confidentiality in Care Work 01:45
  • 53: 7.3 Supporting Individual Decision-Making 03:04
  • 54: 7.4 Supporting Active Participation 02:53
  • 55: 7.5 Encourage the Individual to Take an Active Role in Their Care 03:19
  • 56: 8.1 Principles of Health and Well-being Hydration, Nutrition, and Food Safety 04:09
  • 57: 8.2 The Signs and Symptoms of Poor Nutrition and Hydration and How to Overcome 02:27
  • 58: 8.3 Promoting Adequate Hydration Supporting Access to Fluids 02:15
  • 59: 8.4 Facilitating Access to Food and Nutrition 03:16
  • 60: 9.1 Mental Health, Dementia, and Learning Disabilities Understanding Their Needs 06:35
  • 61: 9.2 Promoting Well-Being For Individuals with Mental Illnesses, Dementias, and L 05:18
  • 62: 9.3 Care Adjustments for Mental Health Conditions, Dementia, and Learning Disabi 01:53
  • 63: 9.4 The Importance of Early Detection 03:52
  • 64: 9.5 Guidelines, Policies, and Legal Frameworks 03:55
  • 65: 9.6 Understanding Mental Capacity Empowering Decision-Making 04:38
  • 66: 10.1 What Does Safeguarding Adults Means 02:01
  • 67: 10.2 Principles of Safeguarding Adults and Their Importance 02:39
  • 68: 10.3 Protecting Adults from Harm and Abuse 03:26
  • 69: 10.4 Abuse Prevention Strategies for Vulnerable Adults 02:41
  • 70: 10.5 Legislation, Policies, and Procedures 06:57
  • 71: 10.6 Responding to Suspected Abuse of Vulnerable Adults 02:56
  • 72: 11.1 Children_s Safety and Well-Being Social Care Safeguarding 01:59
  • 73: 11.2 Key Indicators of Child Abuse and Neglect 02:44
  • 74: 11.3 Nurturing a Safe and Supportive Environment for Children 02:39
  • 75: 11.4 Taking Action to Safeguard Children 03:07
  • 76: 12.1 What is Basic Life Support 01:59
  • 77: 12.2 The Elements of Basic Life Support 04:31
  • 78: 12.3 Cardiopulmonary Resuscitation (CPR) as Essential Basic Life Support (BLS) 02:54
  • 79: 12.4 How to Deal with an Obstructed Airway in Emergency Situations 02:53
  • 80: 12.5 Achieving Competence in Basic Life Support 03:08
  • 81: 13.1 Ensuring Workplace Health and Safety Key Legislation and Compliance Measure 02:58
  • 82: 13.2 Responsibilities for Health and Safety Roles of Individuals in the Work Set 02:10
  • 83: 13.3 Identifying Hazards in a Health and Social Care Setting 03:38
  • 84: 13.4 The Importance of Effective Risk Assessment 02:59
  • 85: 13.5 Steps for Safe Moving and Assisting in Health and Social Care Settings 02:46
  • 86: 13.6 Effective Procedures for Responding to Accidents and Sudden Illness 02:42
  • 87: 13.7 Essential Medication and Healthcare Tasks 02:23
  • 88: 13.8 Handling Hazardous Substances and Promoting Fire Safety in Health and Socia 03:08
  • 89: 13.9 How to Manage Stress 04:19
  • 90: 14.1 Ensure Compliance with Information Handling Legislation 06:06
  • 91: 14.2 Best Practices for Effective Information Handling in Care Work 02:06
  • 92: 14.3 Best Practices for Sharing Personal Data in a Care Setting 03:06
  • 93: 15.1 Understanding the Routes of Infection 03:08
  • 94: 15.2 Key Principles of Infection Prevention for a Safe and Healthy Environment 02:46
  • 95: 15.3 Ensuring Personal Health and Hygiene as a Healthcare Worker Minimising Risk 02:38
  • 96: 15.4 Importance of Personal Protective Equipment (PPE) in Infection Prevention 03:41
  • 97: 16.1 Introduction 03:00
  • 98: 16.2 Understanding Learning Disability 06:00
  • 99: 16.3 Understanding-Autism 04:00
  • 100: 16.4 Transition from Childhood to Adulthood 04:00
  • 101: 16.5 Health-Inequalities 06:00
  • 102: 16.6 Communication 08:00
  • 103: 16.7 Reasonable-Adjustments 05:00
  • 104: 16.8 Understanding-Your-Responsibilities-under-the-law 07:00
  • 105: 16.9 Safeguarding and Crime 04:00
  • 106: 16.10 Understanding distress, mental health and wellbeing 08:00
  • 107: 16.11 Growing Older with a Learning Disability or Autism 05:00
  • 108: 16.12 Services-and-resources 06:00
  • 109: Resources: Standard 16 01:00
  • 110: Final Exam 01:00
  • 111: Special Offer: Order Your CPDQE Certificate & Transcript 01:00

• Course 03: Duty of Care in Health & Social Care 1:38:57

  • 112: M1P1_Introduction to Duty of Care 03:55
  • 113: M1P2_Importance of Duty Of Care in Care Settings 06:45
  • 114: M2P1_Ensuring Safety and Quality of Care 04:56
  • 115: M2P2_ Error Prevention and Management Strategies to Minimise and Address Errors 04:33
  • 116: M3P1_Informed Consent and Patient Rights 04:36
  • 117: M3P2_Confidentiality and Data Protection Understanding UK Data Protection Laws a 05:13
  • 118: M4P1_Risk Assessment in Care Setting 03:53
  • 119: M4P2_Importance of Risk Assessment in Care Settings 05:18
  • 120: M5P1_Maintaining Professional Boundaries 05:02
  • 121: M5P2_How to Maintain Professional Boundaries 04:43
  • 122: M6P1_Reporting and Responding to Incidents 03:41
  • 123: M6P2_Importance of Reporting and Responding to Incidents in Care Settings 05:27
  • 124: M7P1_Duty of Candour 04:44
  • 125: M7P2_How Duty of Candour Relates to Duty of Care 04:13
  • 126: M8P1_Effective Communication and Record-Keeping 05:10
  • 127: M8P2_How to Communicate Effectively and Maintain Accurate Records 02:31
  • 128: M9P1_Information Sharing 05:54
  • 129: M9P2_Managing Third-Party Information Requests 04:28
  • 130: M10P1_Digital Literacy and Cybersecurity in Healthcare 05:05
  • 131: M10P2_Data Breach Response Preparing for and Responding to Data Breaches 06:50
  • 132: Final Exam 01:00
  • 133: Order Your Certificate 01:00

• Course 04: Telephone Etiquette (Phone Tact) 1:04:27

  • 134: Module 1 Introduction _ Aspects of Telephone Etiquette 07:04
  • 135: Module 2 Talking The Right Way On The Phone 09:44
  • 136: Module 3 How to Eliminate Phone Distractions, Part-1 05:52
  • 137: Module 3 p2 Effects of Destruction 06:03
  • 138: Module 4 Inbound _ Outbound Calls 08:00
  • 139: Module 5 Dealing With Angry Customers 06:19
  • 140: Module 6 Voicemail Messages _ Interoffice Calls,Part-1 07:22
  • 141: Module 6 p2 Transferring calls and Messages 04:51
  • 142: Module 7 Methodology for Training Employees 08:12
  • 143: Order Your Certificate 01:00

• Get Your Reference Letter 01:00

  • 144: Reference Letter 01:00

• Free Ebook: Duty of Care Handbook 01:00

  • 145: Download the Handbook 01:00

• End Note 02:30

  • 146: 1. Congratulations 01:18
  • 147: 2. Unlock Your Certificate 01:00
  • 148: 3 How to Download Reed LOD Certificate 00:12

Key Topics That Will Be Discussed in The Level 3 Diploma in Health & Social Care:

➥ Course 1: Level 3 Diploma in Health & Social Care

• Dive deep into the core principles, practices, and ethics of Health & Social Care, preparing for advanced roles in the sector.

➥ Course 2: Care Certificate Standards (1 to 16)

• Thoroughly explore each of the 16 Care Certificate Standards, crucial for professionalism and quality care in Health & Social Care.

➥ Course 3: Duty of Care

• Understand the Duty of Care in Health & Social Care, encompassing legal, ethical, and practical aspects.

➥ Course 4: Basic Telephone Etiquette

• Learn telephone etiquette, essential for professional communication in Health & Social Care environments.

This Level 3 Diploma in Health & Social Care Course is perfect for anyone interested in starting a career in health & social care; also for those interested in furthering their education in -

• RQF Health & Social Care
• Level 2 RQF Health & Social Care
• Level 5 NVQ Health & Social Care Management
• QCF Level 3 NVQ Health & Social Care.
• Level 3 NVQ Health & Social Care
• Level 5 NVQ Health & Social Care
• Level 2 NVQ Health & Social Care
• Level 4 NVQ Health & Social Care
• A-Level Health & Social Care
• QCF Level 2 Health & Social Care
• Health & Social Care Level 3
• QCF Level 3 Health & Social Care

• Healthcare Assistant
• Social Worker
• Health & Social Care Worker

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