Level 3 Diploma in Communication & Listening Skills - CPD Accredited

Royal Open College

Reed Courses Certificate of Completion

Digital certificate - Included

• Module 1: Introduction to Communication 10:44

  • 1: Introduction to Communication 10:44

• Module 2: Verbal Communication 09:59

  • 2: Verbal Communication 09:59

• Module 3: Non-Verbal Communication 10:21

  • 3: Non-Verbal Communication 10:21

• Module 4: Written Communication 09:22

  • 4: Written Communication 09:22

• Module 5: Listening Skills 09:47

  • 5: Listening Skills 09:47

• Module 6: Conflict Resolution 09:24

  • 6: Conflict Resolution 09:24

• Module 7: Intercultural Communication 09:59

  • 7: Intercultural Communication 09:59

• Module 8: Persuasive Communication 10:20

  • 8: Persuasive Communication 10:20

• Module 9: Public Speaking 09:22

  • 9: Public Speaking 09:22

• Module 10: Communication in the Workplace 09:56

  • 10: Communication in the Workplace 09:56

• Module 11: Communication and Leadership 09:25

  • 11: Communication and Leadership 09:25

• Module 12: Communication and Negotiation 11:55

  • 12: Communication and Negotiation 11:55

• MCQ Assessment 04:00

  • 13: MCQ Assessment 04:00

• Course Completion 02:00

  • 14: Final Words! 01:00
  • 15: Order Your CPD Certified Certificate (Optional) 01:00

Communication & Listening Skills

Effective communication is essential in both personal and professional life. This course covers key communication techniques, including verbal, non-verbal, written, and listening skills. It also explores how communication impacts leadership, negotiation, and workplace relationships.

Course Curriculum of the Communication & Listening Skills

Module 1: Introduction to Communication
Understand the basics of communication, its importance in daily interactions, and the different types of communication used in various settings.

Module 2: Verbal Communication
Learn how spoken words influence interactions, including tone, clarity, and articulation, to improve conversations and presentations.

Module 3: Non-Verbal Communication
Discover the power of body language, facial expressions, gestures, and eye contact in conveying messages effectively.

Module 4: Written Communication
Explore the principles of clear and professional writing, including emails, reports, and business correspondence.

Module 5: Listening Skills
Improve active listening techniques to enhance understanding, build stronger relationships, and respond effectively in conversations.

Module 6: Conflict Resolution
Learn strategies to handle disagreements, resolve misunderstandings, and maintain positive communication in challenging situations.

Module 7: Intercultural Communication
Understand how cultural differences impact communication and develop skills for effective cross-cultural interactions.

Module 8: Persuasive Communication
Explore techniques for influencing others, delivering compelling arguments, and improving negotiation skills.

Module 9: Public Speaking
Develop confidence in speaking to an audience, structuring speeches, and using voice modulation for effective delivery.

Module 10: Communication in the Workplace
Learn how communication affects teamwork, collaboration, and productivity in professional environments.

Module 11: Communication and Leadership
Discover how leaders use communication to inspire, motivate, and guide teams toward achieving common goals.

Module 12: Communication and Negotiation
Master negotiation techniques that help in business, conflict management, and decision-making scenarios.

So enrol now in this Communication Skills Package to advance your career!

Communication & Listening Skills

Anyone who is interested in Communication Skills can enrol in this Communication Skills course.

Communication & Listening Skills

There is no prior requirement to enrol on this Communication Skills course. All you need to enrol in the Communication Skills program is a smart device and stable internet connection.

Communication & Listening Skills

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