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Level 3 Certificate in Office Administration & Reception (Receptionist) Skills Training
Academy for Health & Fitness

Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access

Summary

Price
Save 4%
£19 inc VAT (was £19.99)
Offer ends 12 June 2026
Study method
Online, On Demand 
Course format
18 Videos (with subtitles and transcripts) and 2 PDFs
Duration
1.9 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Digital Certificate - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Hard Copy Certificate - £29.99
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students
33 students purchased this course

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Overview

Start Learning Today and Boost Your Skills

►►► Office Administration & Reception (Receptionist) Admission Gifts ◄◄

★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★

Did you know that 8 out of 10 businesses in the UK rely heavily on skilled administrative support to ensure smooth operations? Every year, businesses across the UK rely on over 400,000 skilled administrative professionals to manage day-to-day operations and ensure smooth communication. “A well-run office doesn’t happen by chance—it’s built by skilled administrators.” Developing these abilities can open doors to a wide range of career opportunities.

This comprehensive Level 3 Training in Office Administration & Reception (Receptionist) training is designed to build your expertise across essential administrative functions. You’ll explore Office Administration Fundamentals, Reception and Front Desk Operations, and develop key strengths in Business Communication, Telephone Handling, and Customer Service. The course also covers Diary Management, Meeting Coordination, Record Keeping, Business Writing, and Time Management, giving you a structured understanding of how modern offices operate efficiently.

By enrolling in this Office Administration & Reception (Receptionist) Course, you position yourself for roles in office administration, reception, and business support. This course strengthens your ability to manage tasks professionally, communicate effectively, and support organisational success. Start today and build the skills that keep every workplace running smoothly.

Learning Outcomes:

By completing this Level 3 Training in Office Administration & Reception (Receptionist) course, learners will be able to:

  • Develop knowledge of receptionist duties and customer service techniques effectively
  • Apply business communication and telephone etiquette within office environments confidently
  • Understand meeting coordination, diary management, and scheduling procedures professionally
  • Develop awareness of filing systems and workplace record-keeping responsibilities appropriately
  • Understand office administration procedures and workplace organisational responsibilities clearly

Office administration and receptionist skills are highly valued across corporate offices, healthcare organisations, schools, and customer service sectors. This course supports career opportunities involving administration, reception management, and office coordination while strengthening understanding of workplace communication and organisational procedures.

Why Enrol in This Office Administration & Reception (Receptionist) Course?

  • Receive a FREE CPD QS Accredited Certificate upon successful completion
  • Get a free Student ID card (international delivery may incur a £10 postal charge)
  • Designed to be affordable and easy to follow
  • Fully online course with engaging learning materials
  • Lifetime access to course materials
  • 24/7 tutor support whenever you need help

Don’t miss this opportunity - enrol in the Office Administration & Reception (Receptionist) Course today and take your first step towards achieving your goals.

Our Corporate Training and Development Program Includes:

  • Latest Industry Standard Training Modules
  • Proven Success with 30,000+ Clients Worldwide
  • Custom Designed Training Solutions
  • Result-Driven Training Program
  • Expert Insights for Effective Learning
  • Regularly Updated Content to Stay Relevant
  • Aligned Strategically with Business Objectives

Certificates

Assessment details

Assessment

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 18 Videos (with subtitles and transcripts) and 2 PDFs

Duration: 1h and 55m

Description

Boost your career prospects with the Office Administration & Reception (Receptionist) course today.

This Level 3 Training in Office Administration & Reception (Receptionist) course is designed to provide essential insights and valuable knowledge to support your career growth or personal development. With engaging content and easy-to-follow materials, you can learn with confidence at your own pace.

The Course Curriculum of Level 3 Training in Office Administration & Reception (Receptionist) Training:

  • Module 01: Introduction to Admin Support Assistant
  • Module 02: Introduction to Office Administration
  • Module 03: Skills of an Effective Administrator
  • Module 04: Introduction to Reception and Receptionist
  • Module 05: Business Telephone Skills
  • Module 06: Representing Your Boss and Company
  • Module 07: Business Etiquette
  • Module 08: Mail Services and Shipping
  • Module 09: Travel Arrangements
  • Module 10: Organising Meetings and Conferences
  • Module 11: Diary Management and Note Taking
  • Module 12: Time Management
  • Module 13: Record Keeping and Filing Systems
  • Module 14: Business Writing Skills
  • Module 15: Communication Skills
  • Module 16: Customer Service
  • Module 17: Effective Planning and Scheduling
  • Module 18: Invoicing / Petty Cash

How will I get my Level 3 Training in Office Administration & Reception (Receptionist) Skills Training Certificate?

After completing the Level 3 Training in Office Administration & Reception (Receptionist) Skills Training course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99)
  • CPD Hard Copy Certificate: £29.99

Who is this course for?

This Level 3 Training in Office Administration & Reception (Receptionist) course is ideal for:

  • Learners looking to build knowledge in this area
  • Professionals seeking to enhance their skills
  • Individuals exploring career opportunities in the sector
  • Anyone interested in gaining a deeper understanding of the subject

Requirements

This Level 3 Training in Office Administration & Reception (Receptionist) course has no formal entry requirements. No prior experience is needed, making it suitable for both beginners and experienced learners. A device with internet access is recommended.

Career path

Completing the Office Administration & Reception (Receptionist) course will help you develop essential knowledge to support career opportunities in related sectors.

  • Food Hygiene Officer – £22,000 to £32,000
  • Catering Supervisor – £20,000 to £28,000
  • Food Safety Inspector – £27,000 to £38,000
  • Restaurant Manager – £24,000 to £40,000
  • Quality Assurance Technician – £23,000 to £33,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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