Level 3 Award in Leadership and Management

Harpar Qualifications Ltd

What will you learn?

ILM Level 3 Leadership and Management (Module 2)

Understanding leadership

Module 1 – Understanding leadership

• Understand leadership styles
• Describe the factors that will influence the choice of leadership styles or behaviours in workplace situations
• Explain why these leadership styles or behaviours are likely to have a positive or negative effect on individual and group behaviour
• Understand leadership qualities and review own leadership qualities and potential
• Assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture, using feedback from others
• Describe appropriate actions to enhance own leadership behaviour in the context of the particular leadership model

Understanding quality management in the workplace

Module 2 – Understanding quality management in the workplace

• Understand the importance of quality management within the workplace
• Explain why quality is important to internal and external customers in the workplace
• Explain what is meant by Total Quality Management
• Explain the difference between design quality standards and process quality standards
• Explain the cost of quality in the workplace
• Understand how quality is delivered within the workplace
• Describe a quality system used in the workplace
• Identify quality standards set for the workplace
• Describe tools used to monitor quality in the workplace
• Describe records for maintaining quality in the workplace
• Identify practical and positive steps to improve quality in the workplace

Qualification: ILM Level 3 Award in Leadership and Management

Who are these qualifications for?

This qualification is ideal if you have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practicing team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

Results for you

• Gain a range of key management skills
• Put new skills into practice in your own role
• Build your leadership capabilities
• Motivate and engage teams, manage relationships confidently
• Develop your leadership skills using your own knowledge, values and motivations.

Impact for your employer

• Effective and confident first-line managers
• Better relationships and communication in teams
• Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
• A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Focus on the skills you need

You can take this qualification as a concise Award, a broader Certificate or a comprehensive Diploma. The units in this qualification fall into seven broad areas. These are:

• core management skills – such as understanding how to organise and delegate
• ability to perform management tasks –manage projects, lead meetings
• team leadership – for example, how to motivate people to improve performance
• change and innovation – plan and manage change, create a culture of innovation
• a full range of communications skills
• managing people and relationships – negotiation, networking, building relationships
• Leadership – understand leadership, use action learning to develop your leadership capabilities.

Work with your employer or training provider to map units to your needs and skills gaps.