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Level 2 in Understanding Mental Health First Aid & Advocacy in the Workplace

Accredited Level 2 Qualification | Unlimited Tutor Support | Free Digital E-Certificate

Reed Courses


Funding options

If you are 19 years old or older and living in England, the course will be free to you as it is...

Study method
Online, self-paced
12 weeks
Level 2 Certificate
Regulated qualification What's this?
Additional info
  • Tutor is available to students

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1 in 4 people will experience a mental health problem in any given year.

They range from common problems, such as depression and anxiety, to rare problems like schizophrenia and bipolar disorder. Mental Health First Aid is a growing phenomenon to help tackle the mental health crisis.

This online qualification in Understanding Mental Health First Aid & Advocacy in the Workplace is helpful for anyone wanting to understand mental health first aid and how to care for those with mental ill health in a variety of settings. It’s also valuable for anyone planning a career that requires an understanding of mental ill health and is looking to qualify in this.

The course is suitable but not limited to those who may interact with individuals with mental health issues and support needs in their day-to-day lives, such as customer service, housing, hospitality, travel and tourism, sport and recreation and the voluntary sector.

Please note: Learners must have appropriate access to Microsoft Word and Microsoft Powerpoint to complete the assessment tasks related to this course.

Benefits of studying

  • Paper-based and online course options available
  • Study from anywhere, at any time
  • Gain an accredited level 2 qualification
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • Perfect for beginners
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion
  • No hidden costs

Reed Courses have partnered with The Skills Network, an online learning and skills training provider, to offer access to a range of Level 2 qualifications via distance learning.


Level 2 Certificate

Regulated by Ofqual


Unit 1: Exploring mental health

  • Section 1: Know what is meant by mental health and mental ill health
  • Section 2: Understand factors which may contribute to mental ill health
  • Section 3: Understand types of mental ill health in individuals
  • Section 4: Understand actions to take when an individual is facing a mental health crisis

Unit 2: Understand how to support individuals with mental ill health

  • Section 1: Understand the importance of positive relationships
  • Section 2: Understand the importance of a person-centred approach to supporting mental ill health
  • Section 3: Understand own responsibilities and limitations in relation to the mental health of others and how to protect own mental health when supporting others
  • Section 4: Understand the impact of attitudes and perceptions of mental health for individuals and organisations

Unit 3: Understand a mentally healthy environment

  • Section 1: Know about the legislative framework relevant to mental health
  • Section 2: Understand mentally healthy environments
  • Section 3: Understand the importance of having a wellness action plan

Who is this course for?

This mental health first aid course is perfect for beginners and suits anyone looking to develop their skills in mental health first aid and mental health advocacy at work, whether it's to change careers or progress in their current role.


This Level 2 Certificate in Understanding Mental Health First Aid & Advocacy in the Workplace is fully funded by the government’s Adult Education Budget.

In order to qualify for funding, you must be:

  • Aged 19 or over
  • Reside in England
  • Have been living in the EU for at least the last three years
  • Not enrolling onto a course that you have already completed

Career path

This Level 2 Certificate in Understanding Mental Health First Aid & Advocacy in the Workplace will allow you to develop your abilities and stand out to employers in a range of fields - leading to roles such as:

  • Peer Support Specialist
  • Mental Health Advocate
  • Employee Wellbeing Officer
  • Mental Health Coach

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.