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Level 2 Conflict Management Online course
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
0.8 hours · Self-paced
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
49 students purchased this course

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Overview

Level 2 Conflict Management

Ready to turn challenging situations into opportunities for growth and resolution? With workplace conflicts rising by 20% in recent years, the ability to manage and resolve disputes is more crucial than ever. Conflict management professionals can earn between £25,000 and £45,000 annually, making it both a rewarding and in-demand skill set.

Our Level 2 Conflict Management is designed to equip you with the tools and techniques needed to handle conflicts confidently and effectively. This CPD certified course prepares you to understand, navigate, and resolve disputes in any environment.

Here’s what you’ll gain from this course:

  • Grasp the Foundations: Learn how conflicts begin and how to manage emotional responses and decision-making during disputes.
  • Refine Your Skills: Master standing back to assess situations, reaching better outcomes, and applying proven conflict resolution methods.
  • Discover Mediation Essentials: Understand what to look for in effective mediation to foster collaboration and mutual understanding.
  • Handle the Aftermath: Gain insights into managing the outcomes of conflict and creating strategies to prevent future issues.

Whether you’re in management, customer service, or a team leadership role, this course provides the expertise to turn disagreements into positive results, enhancing relationships and workplace harmony.

Don’t miss the chance to gain in-demand skills that can transform your professional journey. Enroll today and become a confident and effective conflict manager, ready to thrive in any situation!

Learning Outcomes

  • Discover how to recognise signs of serious conflict and mitigate its sources
  • Understand how to deal with negative emotions and strong opinions
  • Know how to see the “bigger picture” and work towards the right goal
  • Learn how to stop conflict at the earliest point and respect people’s rights
  • Explore ways to mediate disruptions and help participants to feel optimistic
  • Gain ways to ensure that Conflict Management are permanent and stable

Key Features

  • Accredited by CPD
  • Top-notch video lessons
  • Instant e-certificate
  • Entirely online, interactive Conflict Management Training course with audio voiceover
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Corporate Training

  • Designed Specifically To Meet The Needs Of Corporate Training Programs
  • Industry-standard Course Lengths Aligned With Market Standards
  • Trusted By 10,000+ Businesses Worldwide
  • Boost Learning, Cut Costs
  • Strategic Alignment With Business Goals
  • Data-driven Insights And Industry Benchmarks To Adapt Training To Evolving Needs
  • Current & Relevant Content Regularly Updated To Stay Relevant

So, enrol now in this Conflict Management course and make your every penny worth it!

Certificates

Digital certificate

Digital certificate - Included

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £5.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

2
sections
10
lectures
0h 51m
total

Course media

Description

This Conflict Management course is designed for individuals of all levels, from those new to conflict management to experienced professionals looking to improve their skills. Our experienced trainers use a combination of interactive modules, case studies, and exercises to ensure that you gain a deep understanding of the principles and techniques of conflict management.

Take control of your conflicts today and register for our Conflict Management Training online course. Invest in yourself and reap the benefits of improved relationships and reduced stress in your life.

Enroll now and start resolving conflicts with confidence!

All through this self-paced Conflict Management training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.

Curriculum

  • Module 01: Understanding Conflict Management and How it Begins
  • Module 02: Dealing with Emotions and Decisions During Conflict
  • Module 03: Standing Back and Reaching Better Outcomes
  • Module 04: Effective Conflict Resolution Methods
  • Module 05: What to Look for in Mediation
  • Module 06: Aftermath of a Conflict

Accreditation

All of our courses are fully accredited, including this Conflict Management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Mediation and Conflict Management.

Certification

Once you’ve successfully completed your Conflict Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). Our Conflict Management Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This Conflict Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this Conflict Management course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Conflict Management Course is ideal for:

  • Professionals: Employees in any industry can benefit from conflict resolution training to handle workplace disputes and improve their communication skills.

  • Team Leaders and Managers: Leaders and managers who want to develop their conflict resolution skills and foster a positive work environment can also benefit from this training.

  • Couples and Families: Individuals in personal relationships can use conflict resolution training to improve communication and resolve conflicts within their relationships.

  • Mediators and Facilitators: Mediators and facilitators can use conflict resolution training to enhance their skills and improve their ability to resolve conflicts in a professional setting.

  • Students: Students can also benefit from conflict resolution training to improve their communication skills and prepare for future workplace situations.

Ultimately, conflict resolution training is useful for anyone who wants to develop their conflict management skills and improve their ability to resolve conflicts in a positive and productive manner.

Requirements

Learners do not require any prior qualifications to enrol on this Mediation and Conflict Management Training Course. You just need to have an interest in Conflict Management Course.

Career path

After completing this Mediation and Conflict Management Training Course you will have a variety of careers to choose from. The following job sectors of Mediation and Conflict Management Training Course are:

  • Conflict Resolution Specialist - £30K to 45K/year.
  • Mediation Officer - £25K to 40K/year.
  • HR Manager - £35K to 60K/year.
  • Mental Health Nurse - £24K to 40K/year.
  • Social Worker - £24K to 37K/year

Questions and answers

No questions or answers found containing ''.

Edith asked:

Are there any nationality restrictions for this course? I have a brother who resides in another country who might be interested in this course. Thanks

Answer:

Dear Edith, Thank you for your question. There are no nationality restrictions for this course. As it is fully online and self-paced, learners from any country, including your brother, can enrol and complete the Level 2 Diploma in Conflict Management.

This was helpful. Thank you for your feedback.
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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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