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Level 2 Diploma in Business and Management (EBMA, 40 credits) cover image

Level 2 Diploma in Business and Management (EBMA, 40 credits)
Severn Business College Ltd

£1020 Price via SBC | 100% Online | Tutor/Instructor Support | Study Materials on Moodle Platform

Summary

Price
£1,464 inc VAT
Or £122.00/mo. for 12 months...
Study method
Online
Duration
6 months · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
  • TOTUM card available but not included in price

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Overview

Please note: (1) above is the price for the course inclusive VAT (that includes application fees plus course fees plus awarding body fees), if the learner purchase via reed website; (2) discount price £1020, may be applicable, if the learner purchase via SBC website.

The EBMA Level 2 Diploma in Business and Management aims to equip learners with sound knowledge of the business environment, administrative procedures, customer care, policies and knowledge of how to succeed in business and administrative role. It assumes no prior knowledge of Business, Management or Administrative Skills, therefore, it provides an all-encompassing knowledge of the business environment, management skills, financial operations, customer care skills, and communication skills. These units have been designed to provide learners with the knowledge of how to apply themselves in work and be able to know how to progress their careers in administration and management.

Certificates

Certificate of completion

Hard copy certificate - Included

Course media

Resources

Description

EBMA Level 2 Diploma in Business and Management (40 credits) consists of:

  • Business and Management Skills
  • Customer Service Management
  • Communication Skills
  • Marketing and Sales

Assessment is through practical assignments, with no exams - to more accurately reflect the real working environment.

By the end of the qualification, learners will be able to -

  • Understand the effectiveness of team working within the organisation.
  • Understand the performance within the business environment.
  • Identify the importance of managing finance.
  • Understand management analysis for the business environment.
  • Understand the principles of good customer service and to provide good customer care.
  • Understand organisation policies to deal with customer requirements.
  • Understand different ways of communication.
  • Understand methods to communicate information within the organisation.
  • Understand needs and wants of the customer in new business.
  • Understand how to market products or services in business.
  • Know how to sell products and services

Requirements

The minimum age to register for this programme is 18. Prospective students shoul d note that the following entrance qualifications are required for those wishing to undertake this programme:

  • Level 1 (or equivalent) or
  • Mature applicant with work experience and
  • IELTS 4.0 or CEFR level B1 (if applicable)

Career path

This qualification provides a sound introduction to the world of business, and users of this qualification will be able to progress into a variety of careers including:

  • Office Manager
  • Receptionist
  • Administrative Officer
  • Customer Service Officer

Learners undertaking the EBMA Level 2 Diploma in Business and Management will progress onto Level 3 Diploma.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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