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Level 2 Certificate in Working with Customers in Health and Social Care - CPD Approved cover image

Level 2 Certificate in Working with Customers in Health and Social Care - CPD Approved
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CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included

Summary

Price
£209 inc VAT
Or £69.67/mo. for 3 months...
Study method
Online
Course format
Video
Duration
100 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
330 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited e-Certificate - Free
  • CPD Accredited Hardcopy Certificate - Free
  • Enrolment Letter - Free
  • Student ID Card - Free
Assessment details
  • MCQ/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

24 Hour Flash Deal **33-in-1 Level 2 Certificate in Working with Customers in Health and Social Care Mega Bundle**

►► Level 2 Certificate in Working with Customers in Health and Social Care Enrolment Gifts ◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **

When people need care, what they remember most is how they were treated. The Level 2 Certificate in Working with Customers in Health and Social Care – CPD Approved course is built to help you become that caring, confident professional they trust. Whether it’s helping someone in crisis or simply offering a kind word, this training gives you the knowledge to make a real difference. You’ll gain the confidence to support people with dignity, communicate clearly, and create safe, respectful environments. With this course, you can start building a strong foundation in customer care within health and social care settings.

Many learners feel uncertain when starting a career in health and social care. They may know how to care but not how to communicate, respond to challenging behaviour, or work safely. This 33-in-1 course solves that problem by providing full training across the key areas you need. From communication skills and safeguarding to mental health first aid and consent training, each course builds your confidence. By the end, you’ll feel better prepared to support others and step forward in your professional journey. You’ll also get exam and tutor support, plus a free certificate to showcase your new skills.

This Level 2 Certificate in Working with Customers in Health and Social Care Bundle consists the following career oriented courses:

  • Level 2 Diploma in Health and Social Care
  • Communication Skills in Health and Social Care
  • Diploma in Safeguarding Vulnerable Adults
  • Person-centred Practice in Adult Care
  • Dementia Awareness and Prevention
  • Equality, Diversity and Discrimination
  • Reactive Strategies for Challenging Behaviour of Young People
  • Safety & Precautions in Medication Management
  • Handling Information in a Care Setting
  • CSTF Patient Moving and Handling: Ensuring Safe Healthcare Practices
  • Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment
  • Common Childhood Illnesses & Paediatric First Aid
  • Parkinson's Disease: Diagnosis, Treatment, and Resources
  • Duty of Candour in Healthcare: Ethical Practices and Legal Obligations
  • Medical Transcription Diploma
  • Emergency Care Worker
  • Medical Jargon for Healthcare Assistant
  • Consent Training in Healthcare
  • Human Anatomy, Physiology and Medical Terminology Diploma
  • Respiratory Protection and Safety Training Course
  • Mental Health First Aid Certification
  • Psychological Wellbeing and Crisis Intervention
  • Child Safeguarding
  • Safeguarding Children & Child Risk Assessment
  • Personal Hygiene
  • Resuscitation and Life Support: Vital Skills and Techniques
  • Ambulance and Emergency Care Assistant Certificate
  • Paediatric First Aid and Medical Emergency Training
  • Administration of Emergency Medical Gases
  • Pain Management
  • Oxygen First Aid Training - Online Course
  • Infection Control Diploma
  • Practice Nurse & Infection Control Training

In this exclusive Level 2 Certificate in Working with Customers in Health and Social Care bundle, you really hit the jackpot. Here’s what you get:

  • Step by step Level 2 Certificate in Working with Customers in Health and Social Care lessons
  • One-to-one assistance from Level 2 Certificate in Working with Customers in Health and Social Care professionals if you need it
  • Innovative exams to test your knowledge after the course
  • 24/7 customer support should you encounter any hiccups
  • Top-class learning portal
  • Unlimited lifetime access to all 33 courses
  • Digital Certificate, Transcript and student ID are all included in the price
  • PDF certificate immediately after passing
  • Original copies of your certificate and transcript on the next working day
  • Easily learn the skills and knowledge you want from the comfort of your home

Certificates

CPD Accredited e-Certificate

Digital certificate - Included

CPD Accredited Hardcopy Certificate

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

Student ID Card

Digital certificate - Included

Assessment details

MCQ/Assignment

Included in course price

CPD

330 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Level 2 Certificate in Working with Customers in Health and Social Care – CPD Approved is more than just a course—it’s a full learning bundle made to give you a clear, complete understanding of customer-focused care. You’ll receive 33 in-depth courses covering key topics in care work. These include Dementia Awareness, Duty of Candour, Safeguarding Vulnerable Adults, and Handling Information in Care Settings. Each course is structured to help you learn step by step, even if you are new to this field.

The course includes both general and specialist areas of care. Topics such as Medical Transcription, Paediatric First Aid, Infection Control, Oxygen First Aid, and Emergency Care Worker Training are part of the bundle. This means you can develop a wide skill set to support different types of clients. The course also includes support with understanding key issues like equality, personal hygiene, respiratory safety, and person-centred care. You’ll study at your own pace and receive a CPD Certified certificate to show your learning is recognised. With lifetime access, learning becomes flexible and stress-free.

Disclaimer:

This course doesn't have formal qualifications. However, in order to get qualified, you have to join -

  • Level 2 Certificate in Working with Customers in Health and Social Care (RQF)
  • Level 2 Certificate in Working in the Health Sector (RQF)

Who is this course for?

This Level 2 Certificate in Working with Customers in Health and Social Care training is suitable for —

  • Students
  • Recent graduates
  • Job Seekers

Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Certificate in Working with Customers in Health and Social Care.

Requirements

There are no formal entry requirements for the Level 2 Certificate in Working with Customers in Health and Social Care – CPD Approved. This course is open to everyone, especially those with an interest in counselling, healthcare, personal growth, or mental health support. Whether you are starting from scratch or already working in the sector, you are welcome to enrol and grow your knowledge.

Career path

  • Care Assistant – £20,000–£25,000/year
  • Support Worker – £21,000–£27,000/year
  • Healthcare Assistant (HCA) – £19,000–£26,000/year
  • Mental Health Support Worker – £22,000–£29,000/year
  • Rehabilitation Assistant – £23,000–£30,000/year

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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