The Skills Network
This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.
- Course flyer: Level 2 Certificate in the Principles of Warehousing - download
This course is split into four manageable units:
Unit 1: Health and safety requirements in a warehousing environment
Unit 2: Understand the principles of warehousing goods
Unit 3: Understand the process of stock checking and preparing goods for dispatch
Unit 4: The importance of customer service in a warehousing environment.
Who is this course for?
This qualification is aimed at anyone who wishes to develop an in-depth knowledge of the health and safety requirements in warehouses, the processes surrounding storing and dispatching warehousing goods and the importance of customer service in a warehousing environment.