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Level 2 Certificate in Customer Service for Health and Social Care Settings
Academy for Health & Fitness

30 in 1 Complete Career Guide 2025 | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access

Summary

Price
£209 inc VAT
Or £69.67/mo. for 3 months...
Study method
Online
Course format
Video
Duration
150 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Digital Certificate - Free
  • CPD Accredited Hardcopy Certificate - Free
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students

Overview

***Limited Time Flash Sale***

►►► Level 2 Certificate in Customer Service for Health and Social Care Settings Admission Gifts ◄◄◄

★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★

Are you feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Customer Service for Health and Social Care Settings Bundle provides unique insights and tools that can help you achieve your goals.

Designed to cater to the needs of both seasoned and aspiring newcomers, our Level 2 Certificate in Customer Service for Health and Social Care Settings bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your life to the next level.

But that's not all. When you enrol in Level 2 Certificate in Customer Service for Health and Social Care Settings Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.

Courses Are Included In this Level 2 Certificate in Customer Service for Health and Social Care Settings Career Bundle:

  • ➽ Course 01: Level 2 Certificate in Customer Service for Health and Social Care Settings
  • ➽ Course 02: Patient Customer Service Training
  • ➽ Course 03: Level 2 Certificate in Principles of Customer Service
  • ➽ Course 04: Phone-Based Customer Service
  • ➽ Course 05: Customer Service Fraud Officer
  • ➽ Course 06: Customer Experience Manager
  • ➽ Course 07: Customer Complaint Handler
  • ➽ Course 08: Customer Relationship Management
  • ➽ Course 09: Know Your Customer (KYC)
  • ➽ Course 10: Communication & Information Handling in Care
  • ➽ Course 11: The Secrets of Body Language
  • ➽ Course 12: Professional Telephone Receptionist Course
  • ➽ Course 13: Email Etiquette
  • ➽ Course 14: Dealing With Difficult People Training Course
  • ➽ Course 15: Conflict Resolution
  • ➽ Course 16: Emotional Intelligence and Human Behaviour
  • ➽ Course 17: Problem-Solving Techniques
  • ➽ Course 18: Coaching and Mentoring in Care
  • ➽ Course 19: Mental Health Care Training – MCA & DOLS
  • ➽ Course 20: Person-Centered Practice in Adult Care
  • ➽ Course 21: Observation Skills for Carers
  • ➽ Course 22: Dementia Nurse
  • ➽ Course 23: Palliative Care Worker
  • ➽ Course 24: End of Life Care Support Worker
  • ➽ Course 25: Health & Safety and Wellbeing in Care
  • ➽ Course 26: Health and Safety at Workplace
  • ➽ Course 27: Risk Assessment in Health & Social Care
  • ➽ Course 28: Infection Control Level 2
  • ➽ Course 29: Clinical Governance in Adult Care
  • ➽ Course 30: Public Health

With this Level 2 Certificate in Customer Service for Health and Social Care Settings, you'll embark on an immersive learning experience that combines engaging lessons, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned or a beginner.

Why buy this Level 2 Certificate in Customer Service for Health and Social Care Settings Bundle?

  • Get a Free CPD Accredited Certificate upon completion of this course
  • Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery)
  • This course is affordable and simple to understand
  • This course is entirely online with engaging lesson with voiceover audio
  • Get Lifetime access to the course materials
  • This course comes with 24/7 tutor support

Don't let this opportunity pass you by. Enrol in Level 2 Certificate in Customer Service for Health and Social Care Settings today and take the first step towards achieving your goals and dreams.

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hardcopy Certificate

Hard copy certificate - Included

Upon completion of the course, you can order a Free Hard Copy Certificate for the title course Accredited by CPD QS, accepted throughout the UK and internationally.

  • If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Assessment details

Assessment

Included in course price

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Start your learning journey straight away with our Level 2 Certificate in Customer Service for Health and Social Care Settings Training!

Level 2 Certificate in Customer Service for Health and Social Care Settings premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Customer Service for Health and Social Care Settings is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.

★★★ Course Curriculum of Level 2 Certificate in Customer Service for Health and Social Care Settings Bundle ★★★

Course 01: Level 2 Certificate in Customer Service for Health and Social Care Settings

  • Module 01: Introduction to Patient Customer Service
  • Module 02: Effective Patient Customer Service Training
  • Module 03: Areas of Patient Customer Service
  • Module 04: Customer Service Operative Skills
  • Module 05: Organising Schedules
  • Module 06: Medical Jargon and Terminology
  • Module 07: Effective Filing Systems in Medical Offices
  • Module 08: Patient Customer Service Soft Skills
  • Module 09: What Customer Service Is to Different Medical Professionals
  • Module 10: Providing Customer Service and Support to Colleagues
  • Module 11: Handling Difficult Customers
  • Module 12: Establishing Your Attitude
  • Module 13: Identifying and Addressing Customer Needs
  • Module 14: In-Person Customer Service
  • Module 15: Giving Customer Service over the Phone

=========>>>>> And 29 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99*30 = £390)
  • CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99)

Who is this course for?

This Level 2 Certificate in Customer Service for Health and Social Care Settings course is ideal for:

  • Students seeking mastery in this field
  • Professionals seeking to enhance their skills
  • Anyone who is passionate about this topic

Requirements

This Level 2 Certificate in Customer Service for Health and Social Care Settings doesn't require prior experience and is suitable for diverse learners.

Career path

This Level 2 Certificate in Customer Service for Health and Social Care Settings bundle will allow you to kickstart or take your career in the related sector to the next stage.

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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