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Level 2 Business Management Course
Training Tale

Winter Sale | With 8 Courses Bundle + 8 E-Certificates | Expert Tutor Support | Unlimited Retake Exam

Summary

Price
£22 inc VAT
Study method
Distance learning
Duration
40 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - £18.99
Assessment details
  • Level 2 Business Management Course (included in price)
Additional info
  • Tutor is available to students

Overview

Our Level 2 Business Management course has been developed by experienced professionals in the field to help you build both solid theoretical understanding and hands-on skills in business management. In today’s corporate environment, the role of a business manager or administrator is crucial, as they play a significant part in achieving organisational success and are often seen as pioneers of modern management methods. This course is structured to deliver practical knowledge and key abilities that are highly relevant in today’s workplaces.

This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst.

Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers’ roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed.

Learning Outcomes

After completing this Level 2 Business Management Course, the learner will be able to:

  • Gain a thorough understanding of Business Management.
  • Understand the basic concepts of Human Resource Management.
  • Understand the basic concepts of Customer Relationship Management.
  • Understand the basic concepts of Performance Management.
  • Understand the basic concepts of Risk Management.

Why Choose Level 2 Business Management Course from Us

  • Self-paced course, access available from anywhere.
  • Easy to understand, high-quality study materials.
  • This Course developed by industry experts.
  • MCQ quiz after each module to assess your learning.
  • Automated and instant assessment results.
  • 24/7 support via live chat, phone call or email.
  • Free PDF certificate as soon as completing the Course.

***Level 2 Business Management Bundle Course

  • Course 01: Level 7 Diploma in Facilities Management Course
  • Course 02: Level 5 Negotiation Skills Course
  • Course 03: Level 4 Copywriting
  • Course 04: Level 3 Business Administration
  • Course 05: Minute Taking Course
  • Course 06: Anger Management
  • Course 07: Communication Skills Course

***Other Benefits of this Bundle Course

  • Free 8 PDF Certificate
  • Lifetime Access
  • Free Retake Exam
  • Tutor Support

[ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course]

Certificates

Assessment details

Level 2 Business Management Course

Included in course price

Course media

Description

***Level 2 Business Management Course***

Detailed course curriculum of Level 2 Business Management Course

Module 01: An Overview of Business Management

  • Understanding Business Management
  • Understanding the Basics of Business Management
  • Understanding the Features of Management
  • Understanding the Aspects of Management
  • Understanding Different Levels of Management
  • Understanding the Functions of Management
  • Understanding the General Principles of Management

Module 02: Fundamental Concepts of Human Resource Management

  • Understanding Human Resource Management
  • Identify the Key Factors influencing Human Resources
  • Understanding the Process of Recruiting and Interviewing
  • Understanding the Process of Orientation and Onboarding
  • How to Follow up with New Employees
  • Maintaining Workplace Health and Safety
  • Understanding Workplace Bullying, Harassment and Violence
  • The Process of Disciplining Employees
  • The Process of Dismissal

Module 03: Fundamental Concepts of Customers Relationship Management

  • Understanding Who are the Customers
  • The Ways of Establishing Your Attitude
  • The Ways of Identifying and Addressing Customer Needs
  • Understanding In-person Customer Services
  • The Ways of Giving Customer Services Over the Phone
  • The Ways of Providing Electronic Customer Services

Module 04: Fundamental Concepts of Performance Management

  • Understanding Performance Management and How it Works
  • Describe the Three-phase Process
  • The Ways of Goal setting
  • The Ways of Establishing a Performance Goal
  • Describe 360-degree Feedbacks vs Traditional Performance Review
  • What is Competency Assessment?
  • Understanding Kolb’s Learning Cycle
  • The Ways of Creating a Performance Plan

Module 05: Fundamental Concepts of Risk Management

  • The Process of Identifying Hazards and Risks
  • Understanding Everyone’s Responsibility
  • Understanding the General Office Safety and Reporting
  • Understanding Business Impact Analysis
  • Understanding Disaster Recovery Plan
  • Describe the Summary of Risk Assessment

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Assessment Method

After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.

Certification

After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £18.99.

Who is this course for?

**Level 2 Business Management Course

The course is ideal for individuals interested in business management and learning more about the business world and its administration.

Requirements

**Level 2 Business Management Course

There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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