Skip to content
Level 2 Award in Giving and Receiving Feedback Training - QLS Endorsed cover image

Level 2 Award in Giving and Receiving Feedback Training - QLS Endorsed
Janets

Level 2 QLS Endorsed Training | FREE PDF Certificate | 120 CPD Points | 24x7 Tutor Support | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online
Duration
348 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £15.99
  • QLS Endorsed Hardcopy Certificate - £59
Assessment details
  • Multiple Choice Questions (MCQ)/Assignment (included in price)
Additional info
  • Tutor is available to students

20 students purchased this course

Add to basket or enquire

Buy with Apple Pay
Buy with Google Pay

Overview

Giving and receiving feedback effectively is a crucial skill for any professional. Yet, without proper training, we often fail to provide meaningful feedback that leads to growth. This Giving and Receiving Feedback Training course unlocks the secrets to straight talk through an interactive journey.

This QLS-endorsed Giving and Receiving Feedback Training course provides interactive modules to master the art of giving and receiving feedback. Through scenarios and role-play, learn techniques to deliver supportive yet candid feedback. Discover how to take feedback non-defensively and translate it into professional growth and development.

At the end of this Giving and Receiving Feedback Training course, you'll know how to integrate continuous improvement through fact-based feedback and goal setting. If you're ready to master the art of feedback, join us now, which will transform feedback from painful to powerful.

Learning Outcomes:

  • Understand the characteristics of effective feedback
  • Recognize values that enable quality feedback conversations
  • Learn guidelines for providing clear, constructive feedback
  • Practice delivery techniques to maximize feedback effectiveness
  • Develop skills for receiving feedback openly and non-defensively
  • Create action plans and goal-setting strategies based on feedback
  • Foster a culture of continuous improvement through ongoing fact-based feedback

What You Get Out Of Studying With Janets

  • Free PDF certificate upon successful completion of the Giving and Receiving Feedback Training course
  • Full one-year access to Giving and Receiving Feedback Training course materials
  • Instant assessment results
  • Full tutor support is available from Monday to Friday
  • Study the Giving and Receiving Feedback Training course at your own pace
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with the Giving and Receiving Feedback Training
  • Study the Giving and Receiving Feedback Training at your own time through your computer, tablet or mobile device
  • Improve your chance of gaining valuable skills and better earning potential by completing the Giving and Receiving Feedback Training course

Achievement

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - £15.99

A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.

For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.

QLS Endorsed Hardcopy Certificate

Hard copy certificate - £59

Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only£59.00. Please note that overseas students may be charged an additional £10 for postage.

Assessment details

Multiple Choice Questions (MCQ)/Assignment

Included in course price

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Giving and Receiving Feedback Training course unlocks the secrets to mastering this crucial skill. Through highly interactive modules, you'll gain insights into delivering feedback that sticks and taking critique without defensiveness. You'll emerge more courageous and compassionate, transformed by straight talk that enlightens rather than hurts. Equipped with a feedback toolkit, you'll build a culture of openness that brings out the best in people. Your teammates will become more engaged, motivated and productive. Feedback will feel less like a chore and more like a gift that keeps on giving. You'll create trust and goodwill that ripples through your organization.

Giving and Receiving Feedback Training Course Curriculum:

Module: 01

  • Introduction
  • Course Purpose and Objectives
  • Why it Matters – When We Fail Straight Talk
  • Activity – When and Why We Fail to Give Feedback
  • Characteristics of Great Managers
  • Values that Enable Feedback
  • Activity – How have the Values Worked for You?

Module: 02

  • A Few Laws of Feedback
  • How Things Can Go Wrong
  • Activity – Creating the Right Mindset
  • The Continuum of Engagement
  • Guidelines for Giving Feedback

Module: 03

  • A Model for Effective Feedback
  • Activity – Practice Giving Feedback
  • Setting Goals and Action Planning
  • Continuous Improvement and Fact-Based Feedback
  • Guidelines for Receiving Feedback
  • Activity – Practice Receiving Feedback
  • Summary

Method of Assessment

To successfully complete the Giving and Receiving Feedback Training course, students will have to take an automated multiple-choice exam. This exam will be online, and you will need to score 60% or above to pass the Giving and Receiving Feedback Training course.

Who is this course for?

The Giving and Receiving Feedback Training is ideal for:

  • Managers seeking to improve team performance through better quality feedback
  • Individuals wanting to improve how they deliver and receive feedback
  • Professionals needing more effective feedback skills for career development
  • Organizations wanting to implement a feedback-centric culture
  • Leaders aiming to boost engagement, motivation and productivity through feedback

Requirements

The Giving and Receiving Feedback Training is open to all students and has no formal entry requirements. To study the Giving and Receiving Feedback Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

Completing the Giving and Receiving Feedback Training course will help you excel in relevant jobs, including:

  • Manager - £40,000 to £60,000
  • Team Leader - £30,000 to £45,000
  • HR Business Partner - £35,000 to £55,000
  • Learning and Development Officer - £25,000 to £40,000
  • Executive Coach - £50,000 to £100,000
  • Organizational Consultant - £45,000 to £80,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.