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Level 2, 3, 4 Travel Agent cover image

Level 2, 3, 4 Travel Agent
Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120CPD Points | Lifetime Access

Summary

Price
£189 inc VAT
Or £63.00/mo. for 3 months...
Study method
Online
Duration
384 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
120 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
Assessment details
  • Multiple Choice Questions (MCQ)/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

The global travel and tourism industry is one of the fastest-recovering and most resilient sectors, projected to reach over £7 trillion in value by 2030. As travellers prioritise personalised experiences, sustainability, and expert guidance, the demand for skilled travel agents continues to grow. In the UK, travel professionals are playing a key role in shaping post-pandemic travel trends, from bespoke holidays to eco-tourism and crisis management.

This QLS-endorsed Level 2, 3 & 4 Travel Agent course is ideal for aspiring travel consultants, tourism officers, booking agents, and customer service professionals within the travel industry. Travel agent roles in the UK typically offer salaries between £22,000 and £40,000, with strong potential to grow into tour management, hospitality, or travel operations leadership.

Learners will explore a wide range of topics, including tourism services, marketing, communication, customer satisfaction, CRM systems, HR practices, sustainable tourism, visitor attraction management, and transport logistics. The course also addresses the importance of crisis management and public awareness campaigns in today’s fast-moving travel landscape. With QLS endorsement, this qualification ensures your training meets professional and academic standards valued across the travel and tourism sector.

Enrol now to build expert knowledge and launch a rewarding career helping others explore the world—professionally, confidently, and sustainably.

This skill building training includes —

  • 1 QLS Certificate
  • CPD Certifications (PDF and Hard Copy)
  • 24/7 Tutor Support

Achievement

Certificates

Assessment details

Multiple Choice Questions (MCQ)/Assignment

Included in course price

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Travel Agent as you move through the modules of this course and learn about its key ideas, including things like —

Level 2

  • Module 01: Introduction to Travel and Tourism
  • Module 02: Tourism Products and Services
  • Module 03: Tour Operating and Travel Retailing

Level 3

  • Module 04: Marketing in Travel and Tourism
  • Module 05: Developing Communication Skills
  • Module 06: Customer Service and Satisfaction

Level 4

  • Module 07: Customer Relationship Management (CRM)
  • Module 08: Human Resource Management in Travel Industry
  • Module 09: Crisis and Visitor Attraction Management
  • Module 10: Transport Management Procedure
  • Module 11: Sustainable Tourism
  • Module 12: Public Awareness Campaigns

Quality Licence Scheme Endorsed Certificate of Achievement

Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.

Disclaimer

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

Who is this course for?

If you want to understand the global influence of Travel Agent, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Travel Agent issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.

Requirements

Anyone can enrol in this course.

Career path

After completing this course, you are to start your career or begin the next phase of your career in this field.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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