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Lettings Officer Training - CPD Accredited

Exam Is Included With The Course Price | Tutor Support | Instant Result | | No Hidden Fees | 12 Months Access

One Education


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£16 inc VAT (was £425)
Offer ends 16 December 2019
Study method
Online, self-paced
12 Hours
Access to content
12 Months
8 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

3 students purchased this course

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Learn how to manage tenants, deliver quality customer service and undertake viewings with the Lettings Officer Training course. This course is designed to equip our learners with the skills and knowledge required to become a qualified lettings officer. In this course, you will explore the fundamentals of lettings management, lettings laws and legislation. You will also get step-by-step guidance on valuing properties and negotiating prices.

This course explores the different types of lettings agents in detail, with a detailed overview of the lettings agent code of practice. You will learn through practical exercises and case studies to help you apply your knowledge in real-life scenarios. On completion, you will be equipped with the essential skills every lettings officer needs, including negotiation, communication and time management.

Highlights of The Lettings Officer Training:

  • Discover a complete introduction to lettings management
  • Familiarise with the lettings agreement guideline
  • Gain a thorough understanding of the different types of lettings agents
  • Understand how to value a property and negotiate a price with clients
  • Develop essential negotiation, time management and customer service skills
  • Have a solid understanding of lettings management laws and regulations
  • Explore the day-to-day responsibilities of a lettings officer
  • Learn how to build strong relationships with clients and understand their needs

Course media


Course Curriculum

We’ve taken this comprehensive Lettings Officer Training course and broken it down into 29 manageable units which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the business skills. It really is a sure pathway to success.

This course is designed with the following modules:

Lettings Management

  • Introduction to Lettings Management
  • Necessary Documents for Lettings Management
  • Lettings Agency Agreements Guideline
  • Types of Agents
  • Knowing Your Clients
  • Property Valuation
  • Property Negotiation
  • Property Management
  • Lettings Management Laws

Letting Agent Code of Practice

  • Introduction to Letting Agent Code of Practice
  • Overarching Standards of Practice
  • Lettings
  • Management and Maintenance
  • Ending the Tenancy and Communications & Resolving Complaints
  • Arrangements

Being a Lettings Negotiator

  • Lettings Management Agent Services
  • Home Loans
  • Knowing When You’re Ready To Buy
  • Is Your Lake Home For Sale?

Legal System & Lettings Management UK

  • An Introduction to the UK legal system
  • Different Types of Investment Structures
  • Title & Registration
  • Finance in Lettings Management
  • Investment Purchase Procedure
  • Acquisition Costs
  • Land Usage
  • Planning & Environment
  • Investment Structure & Key Legislations

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Who is this course for?

This introductory course is suitable for aspiring lettings officers or lettings negotiators who are new to the field and wish to develop their knowledge of the principles and practices of lettings management.


This course is compatible with all kinds of devices and the age requirement for this Lettings Officer Training course is 16. So, basically, everyone can take this course to acquire this skills that are necessary.

Career path

On successful completion, learners will have the practical knowledge and skills to kickstart a career in the property industry. Career opportunities in this field include:

  • Lettings Officer
  • Lettings Negotiator
  • Property Manager
  • Estate Agent

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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