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Leisure Management

Advanced Diploma QLS Level 7 | *FREE PDF Certificate* |*100% Pass Rate*| 180 CPD Points | *Free Event Management Course*

CPD Courses


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£10 inc VAT (was £11,000)
Offer ends 26 July 2021
Study method
Online, self-paced
620 hours
No formal qualification
180 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Leisure Management

Certificate of achievement in Travel & Tourism QLS Level 7. Additional CPD Accredited Leisure management Certificate with 180 CPD points available with no extra study. This Tourism Management course comes with easy to understand e-learning study materials.

Endorsed Travel & Tourism Diploma QLS Level 7 course Certificate of achievement. Travel & tourism beginners course provides an over view of the Tourism Management Industry. This Tourism Management course can be a perfect starting point for you to enter the industry. The first part of the course gives introduction to the tourism Management industry as well as outlines its sectors and employment opportunities. Subsequent units of travel and tourism course explain the need of both business and pleasure travellers. Moving on the course explores how travel and tourism system works and discusses marketing in travel and tourism industry in detail. If you are a social person and enjoy working with others then this could be the course for you.

Tourism is a global industry hence a career in this industry can take you far, in every sense of the word. This is an introductory course and it gives you an understanding of the structure of the travel and tourism industries and the way they operate. The course also helps you develop highly sought after employability skills such as communication, personal effectiveness and the ability to work as part of a team.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement is available on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Leisure Management - Course Benefits

Enrolling in this Travel & Tourism : Diploma - Level 7 course offers multiple benefits to learners:

  • Learners will be able to start and complete the course at their suitable time- they can even create their own study schedule.
  • Learners can participate in this course from the comfort of their homes.
  • The one-off payment covers key supporting documents, high quality lecture notes, professional tutor support, and online assessments.
  • Learners will enjoy 24/7 quality access to the e-learning platform.
  • They can claim a certificate from a registered awarding body.

Leisure Management - Learning Objectives

Our most advanced Travel & Tourism Diploma - Level 7 has been designed for both newcomers to the industry and those in pursuit of promotion. With no specific prior education or experience required, course content begins with the basics and gradually introduces the more intensive and complex travel industry issues.

Along with an overview of the mechanics of the contemporary Travel & Tourism industry, learners explore the various roles and responsibilities of its primary participants at every level. A variety of travel challenges are opportunities are explored, along with destination consideration, the importance of environmental awareness and the creation of competitive tourism products. Explore the essential HR and marketing elements of Travel & Tourism operations, along with the steps required to establish and manage an independent Travel & Tourism organisation.

Upon successful completion of this Travel & Tourism : Diploma - Level 7 course, you will benefit from an array of new skills, talents and knowledge including:

  • A comprehensive overview of the contemporary travel and tourism industry
  • How the industry has evolved and developed over recent years
  • The essential features that make up quality travel and tourism products
  • What it takes to deliver superior customer service for every client
  • How to effectively plan and manage national and international tour operations
  • The importance of effective marketing in travel and tourism
  • Essential human resource management issues and responsibilities
  • Consideration of transportations options and logistics
  • The importance of sustainable tourism and environmental awareness
  • Crisis management, PR and public awareness in travel and tourism
  • The basics of establishing and running a successful travel business

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



180 CPD hours / points
Accredited by The CPD Standards Office

Course media


Leisure Management

This Leisure Management Diploma Level 7 course is efficiently designed to provide the learner with all the fundamentals they need to develop a great career in the travel and tourism industry. People can sign up for this Travel & Tourism Diploma Level 7 course if they want to boost their curriculum vitae, expand their career prospects or become a consultant in the travel and tourism market.

Travel & Tourism - Course Outline

This intensive yet digestible Travel & Tourism : Diploma - Level 7 is delivered across 18 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - An introduction to Travel & Tourism

This module covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • The Development of Leisure Travel
  • Advantages of a Package Holiday
  • The Disadvantages of Package Holidays
  • Self- Packaged Holidays
  • Changes in Travel and Tourism
  • Types of Tourist Destinations
  • Culture and Heritage
  • Plus more

Module 2 - Tourism Management: Tourism Products & Services

This module covers the following topics:

  • The Marketing Mix
  • The Components of the Tourism Product
  • The Product Life Cycle
  • Plus more

Module 3 - Concept of Tourism & Tourism System

This module covers the following topics:

  • Organisers and Retailers
  • Tour Operators
  • Travel Management Services
  • Information Technology and The Travel Trade
  • Consumer Protection
  • Checklist - Working With the Travel Trade
  • Plus more

Module 4 - Tour Operations Management

This module covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel
  • Plus more

Module 5 - Travel and Tourism Marketing and Sales

This module covers the following topics:

  • A Marketing Strategy
  • The GTA’s Marketing Role
  • Travel Trade Shows and Exhibitions
  • Measuring Promotional Effectiveness
  • Marketing Objective and Results
  • Marketing Activities
  • Plus more

Module 6 - Communication Skills

This module covers the following key topics:

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake

Module 7 - Telemarketing

This module covers the following topics:

  • Verbal Communication
  • Exceptional Things About Telephone Sales
  • Active Listening Skills
  • Developing Your Script
  • Pre-Call Planning

Module 8- Techniques for Maximum Sales

This module covers the following key topics:

  • Essential Skills for Smart Selling
  • Productivity Techniques for Maximum Selling
  • Plus More

Module 9 - Importance of Quality Customer Service

This module covers the following topics:

  • The Concept of Quality Management In Services
  • Quality Management in Tourism
  • Caring For Customers in Tourism
  • Plus more

Module 10 - CRM (Customer Relationship Management)

This module covers the following topics:

  • Different Faces of CRM
  • Privacy Issues
  • Development of Customer Relationship Management Plan
  • Strategies for Customer Retention
  • Plus More

Module 11 - Dealing with Difficult Peoples

This module covers the following topics:

  • Understanding Conflicts and Its Types
  • Different Stages of Conflict
  • The Role of Communication in Conflict Resolution
  • Conflict Management

Module 12- Managing Human Resources in Tourism Industry

This module covers the following topics:

  • The Importance of Human Resources
  • The Human Resources Development Strategy
  • A National Council for Tourism Education and Training
  • Linking Types and Levels of Training
  • Rewards, Benefits, and Compensation
  • Human Resources Information Systems
  • Plus more

Module 13 - Time Management

This module covers the following topics:

  • Prioritising your Time
  • Changing Our Perspective
  • Setting Goals with SPIRIT
  • Putting an End to Procrastination
  • Managing Your Workload
  • Plus more

Module 14 - Stress Management

This module covers the following topics:

  • Understanding Stress
  • Strategies to Manage stress
  • Plus More

Module 15- Transport Management System

This module covers the following topics:

  • Changes in Transportation
  • Transport Principles
  • Comparing Different Forms of Land Travel
  • Advantages and Disadvantages of Different Types of Transportation
  • Issues In Transport Management
  • Transport and Environment
  • Plus more

Module 16 - Crisis Management

This module covers the following topics:

  • Following a Crisis: Restoring Tourist Confidence
  • Putting a Communications Strategy in Place
  • Prepare A Crisis Management Plan
  • Reviewing Security Systems
  • Minimising Damage in a Crisis
  • Plus more

Module 17 -Managing Public Awareness Programmes

This module covers the following topics:

  • The Role of Public Awareness
  • Local Community Involvement
  • The Role of a Local Community Tourism Action Group
  • Relations with the Press
  • Workshops and Seminars
  • Campaigns
  • Making the Tourists Aware
  • Plus more

Module 18 - Sustainable Tourism

This module covers the following topics:

  • Sustainable Development
  • Sustainable Tourism and Development
  • Roles and Responsibilities
  • Plus more

Who is this course for?

Leisure Management

Our highest-level Leisure Management Diploma - Level 7 is perfect for anyone looking to begin or further an existing career in the Travel & Tourism sector. Though intensive and in-depth, the content of the course has been designed with maximum flexibility and accessibility in mind. Regardless of whether you have any existing industry experience or knowledge, you will have every opportunity to earn an internationally recognised qualification and take a step closer to a rewarding career for life.

Our flexible courses are open to learners on a global basis and are free of both time-restrictions and deadlines. Study in your own time at a pace that suits you from any location with an Internet connection. All course materials are provided as standard and can be accessed 24/7 via our exclusive digital learning platform.

With the help of CPD the career you’ve been dreaming of could be right at your fingertips!


Travel & Tourism

No particular entry requirement.

Option 1

Travel & Tourism Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Leisure Management Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Leisure Management

Upon successful completion of our Leisure Management Diploma - Level 7, candidates may choose to pursue an extensive range of careers including:

  • Travel agent
  • Tour guide
  • Holiday representative
  • Accommodation booker
  • Concierge manager
  • Cruise ship director
  • Information clerk
  • Recreation worker
  • Tour and travel guide

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.