Legal Secretary Diploma

Prepare for a career in legal firms and other sectors of the law industry with this professional, online course. You will develop an understanding of the specific duties and responsibilities of a legal secretary, as well as transferable office administration skills that would be applicable to a range of PA, secretary and receptionist roles, through electronic learning materials including videos, handouts and mock exams.

Legal secretary work requires industry-specific knowledge of the practice of law, the day-to-day operations of a solicitor, as well as essential communication and business administration skills, including legal writing skills, record keeping, transcription, proofreading, recording and preparing minutes, as well as administrative soft skills, telephone etiquette, and a full comprehension of Microsoft Word. The course is taught through our online learning platform, with materials designed and delivered by industry experts.

Benefits of studying the Legal Secretary Diploma:

• Earn a free e-certificate upon successful completion.
• Accessible, informative modules taught by expert instructors
• Study in your own time, at your own pace, through your computer tablet or mobile device
• Benefit from instant feedback through mock exams and multiple-choice assessments
• Get 24/7 help or advice from our email and live chat teams.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

• Video lessons
• Online study materials
• Mock exams
• Multiple-choice assessment

************************** Course Modules **************************

Basics of Legal Secretary

• What is a legal secretary?
• Operations and responsibilities
• Daily duties as a legal secretary
• Keeping effective records
• Proofreading, copyediting and legal writing
• Essential research techniques
• Preparing correspondence for judges
• The British Legal System
• Understanding UK courts

Minute Taking Skills

• Keeping effective records
• What a minute taker does
• Key skills of minute taking
• Creating meeting guidelines
• Different styles of minute taking
• Recording with OneNote 2007
• Preparing your minutes
• Maintaining a tidy minute book
• What to include/what to ignore
• The difference between motions and resolutions
• How to record minutes
• The purpose of a meeting
• Identifying a decision
• Minute taking skills

Secretarial Roles and Responsibilities

• The basics of being a legal secretary
• Working on your admin skills
• How to manage your time
• Key skills
• Gatekeeping skills for legal secretaries
• Prioritising your workload
• Keeping data secure
• Other administrative tasks

Customer Service Skills

• The Power of Positive Thinking in Customer Service
• Types of Difficult Customers and How to Help Them
• How to Deal with Difficult Customers

Telephone Courtesy

• Aspects of Phone Etiquette
• Using Proper Phone Language
• Eliminate Phone Distractions
• Inbound Calls
• Outbound Calls
• Handling Rude or Angry Callers
• Handling Interoffice Calls
• Methods of Training Employees
• Correcting Poor Telephone Etiquette

Organize Your Work With Microsoft Word

• Opening
• Working with the Interface
• Your First Document
• Basic Editing Tasks
• Basic Formatting Tasks
• Formatting Paragraphs
• Advanced Formatting Tasks
• Working with Styles
• Formatting the Page
• Sharing Your Document

Proofreading Skills

• What does a Proofreader do?
• Proofreading
• Proofreading Symbols
• Proofreading on Paper & Screen
• Strategies to Check for Specific Errors
• Editing & Proofreading Strategies
• Proofreading an Essay

Certification

Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99.

Legal Secretary Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

There are no specific requirements for our Legal Secretary Diploma. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at any time without any limitations.