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Beginner Learning & development Cpd courses in Rails

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    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
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    £387 £595
    • 38 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595
  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690
  • Personal Branding & Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312
  • Sales Account Management. CPD accredited.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Classroom - Central London
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    £300
  • Spinal Injury & Bowel Management

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Covering topics such as the anatomy of the spine and nervous system, spinal injury disorders and causes, and the care of spinal injuries, the course provides a robust foundation in spinal injury management. Additionally, participants will explore bowel management and care, includ …
    £96
  • Venepuncture & Cannulation

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Venepuncture and cannulation are vital procedures in various healthcare settings, allowing healthcare professionals to obtain blood samples and establish intravenous access for essential treatments. In this course, we will cover the fundamental principles of venepuncture and cann …
    £150
  • Paediatric Tracheostomy

    EF Training and Consultancy
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    Paediatric Tracheostomy Care and Management is a comprehensive CPD accredited course designed to equip candidates with the necessary skills and knowledge to confidently care for children with tracheostomies. This surgical procedure involves creating an opening in the child's trac …
    £130
  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500
  • Pitman Training Secretarial Diploma

    Pitman Training Glasgow & Edinburgh
    • 23 enquiries
    • Classroom - Edinburgh
    • 200 hours · Part-time or full-time
    • Professional certification
    • 190 CPD points
    • Tutor support
    Good secretaries are the backbone of most businesses – the essential staff who make the day-to-day things happen and whose professional efficiency enables the organisation’s executives and managers to work effectively. That is why the role is highly valued and why well-qualifie …
    Enquire for pricing
  • Medical Admin Diploma with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 79 enquiries
    • Classroom - Edinburgh
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The Medical Admin Diploma offers you the best of both worlds – all the skills you need to work in an office environment as a professional receptionist, plus specialist knowledge designed to help you thrive as a Medical Administrator. This means you can be confident in applyin …
    Enquire for pricing

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