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Management: Coaching & Communication


Skill Success

Summary

Price
£29 inc VAT
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

3 students purchased this course

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Overview

By taking this course, you’ll learn the communication and coaching skills that you need to become a more successful manager. It covers all of the important topics and real life practical business concepts that will help make a difference in your workplace.

Benefits of taking this course include:

  • Unlimited and lifetime access to the course
  • Learn the course at your own pace
  • Course can be accessed on any platform
  • 24/7 Customer support

Course media

Description

In this course, you’ll learn the communication and coaching skills that you need to become a more successful manager.

This course covers all of the important topics + real life practical business concepts that will help make a difference in the workplace!

Enhance your leadership potential and learn how to make your employees become more effective, productive and committed.

How You Will Benefit:

  • Improve your ability to coach and communicate
  • Create better alignment of employees personal and the organizational goals
  • Manage your team successfully and meet your objectives
  • Improve your leadership abilities and facilitate change
  • Close the gaps between current and desired performance and outcomes
  • Encourage employees independence and initiative
  • Be ready to move on to higher positions, earning more respect and financial freedom

Good management is the key to maximizing human potential.

Every employee can achieve higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely carry out effective face-to face meetings and observe, assess, and interact in ways that develop and maximize their individual effectiveness.

This course provides the tools to help you realize their potential and level of performance and get the most out of your team.

Management: Coaching & Communication will cover the following topics:

Topic 1 - What Will I Learn? (Short Overview Of The Course Content)

  • Course Introduction
  • Introduction: What Will I Learn…

Topic 2 - Current Employee Motivation And Egagement Issues

  • Current Situation
  • My Story And Summary
  • Insight Exercise

Topic 3 - How The Changes In Society And Companies Influence A New Style Of Management

  • Knowledge Workers
  • Summary And Additional Material

Topic 4 - How Should Managers Alter Their Approach To Succeed

  • Traditional Management And New Management
  • Summary And Management Styles Of The Past

Topic 5 - The Manager Coach

  • What Is Coaching , Why Is It Important And What Are The The Benefits.
  • Coaching Ground Rules And “The Manager Coach”
  • Coaching Summary Plus Additional Article

Topic 6 - One-On-One Meeting Program

  • What Is A One-On-One Meeting Program And Research On Programs Like This
  • One-On-One Meeting Program Step 1
  • One-On-One Meeting Program Step 2
  • Objections And Benefits
  • Summary And My Experience With Coaching

Topic 7 - Meeting Basics, Structure And The Agenda

  • Meeting Basics And Structure
  • Meeting Agenda
  • Insight Exercise

Topic 8 - Successful And Effective Communication

  • 10 Key Principles For Successful And Effective Communication (Part 1)
  • 10 Key Principles For Successful And Effective Communication (Part 2)

Topic 9 - Structure Of Effective Communication

  • Structure Of Your Communication During A Meeting
  • Summary Of Effective Communication

Topic 10 - The Five Step Coaching Communication Cycle

  • 5 Step Communication Coaching Cycle

Topic 11 - Cultural And Individual Coaching Differences

  • Human Needs
  • Cultural Differences
  • Individual Differences

Topic 12 - You've Made It!!

Who is this course for?

This course is designed for anyone who is interested in learning essential coaching and communication skills.

Requirements

No prior knowledge is required to take this course.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of completion

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.