Management: Coaching & Communication
Skill Success
Summary
- Certificate of completion - Free
- Tutor is available to students
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Overview
By taking this course, you’ll learn the communication and coaching skills that you need to become a more successful manager. It covers all of the important topics and real life practical business concepts that will help make a difference in your workplace.
Benefits of taking this course include:
- Unlimited and lifetime access to the course
- Learn the course at your own pace
- Course can be accessed on any platform
- 24/7 Customer support
Course media
Description
In this course, you’ll learn the communication and coaching skills that you need to become a more successful manager.
This course covers all of the important topics + real life practical business concepts that will help make a difference in the workplace!
Enhance your leadership potential and learn how to make your employees become more effective, productive and committed.
How You Will Benefit:
- Improve your ability to coach and communicate
- Create better alignment of employees personal and the organizational goals
- Manage your team successfully and meet your objectives
- Improve your leadership abilities and facilitate change
- Close the gaps between current and desired performance and outcomes
- Encourage employees independence and initiative
- Be ready to move on to higher positions, earning more respect and financial freedom
Good management is the key to maximizing human potential.
Every employee can achieve higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely carry out effective face-to face meetings and observe, assess, and interact in ways that develop and maximize their individual effectiveness.
This course provides the tools to help you realize their potential and level of performance and get the most out of your team.
Management: Coaching & Communication will cover the following topics:
Topic 1 - What Will I Learn? (Short Overview Of The Course Content)
- Course Introduction
- Introduction: What Will I Learn…
Topic 2 - Current Employee Motivation And Egagement Issues
- Current Situation
- My Story And Summary
- Insight Exercise
Topic 3 - How The Changes In Society And Companies Influence A New Style Of Management
- Knowledge Workers
- Summary And Additional Material
Topic 4 - How Should Managers Alter Their Approach To Succeed
- Traditional Management And New Management
- Summary And Management Styles Of The Past
Topic 5 - The Manager Coach
- What Is Coaching , Why Is It Important And What Are The The Benefits.
- Coaching Ground Rules And “The Manager Coach”
- Coaching Summary Plus Additional Article
Topic 6 - One-On-One Meeting Program
- What Is A One-On-One Meeting Program And Research On Programs Like This
- One-On-One Meeting Program Step 1
- One-On-One Meeting Program Step 2
- Objections And Benefits
- Summary And My Experience With Coaching
Topic 7 - Meeting Basics, Structure And The Agenda
- Meeting Basics And Structure
- Meeting Agenda
- Insight Exercise
Topic 8 - Successful And Effective Communication
- 10 Key Principles For Successful And Effective Communication (Part 1)
- 10 Key Principles For Successful And Effective Communication (Part 2)
Topic 9 - Structure Of Effective Communication
- Structure Of Your Communication During A Meeting
- Summary Of Effective Communication
Topic 10 - The Five Step Coaching Communication Cycle
- 5 Step Communication Coaching Cycle
Topic 11 - Cultural And Individual Coaching Differences
- Human Needs
- Cultural Differences
- Individual Differences
Topic 12 - You've Made It!!
Who is this course for?
This course is designed for anyone who is interested in learning essential coaching and communication skills.
Requirements
No prior knowledge is required to take this course.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.