Leadership: Leadership and Administrative Management

UK Professional Development Academy LTD

Level 5 Diploma in Leadership & Administrative Management

Digital certificate - £42

Level 5 Diploma in Leadership & Administrative Management

Hard copy certificate - £74

Quiz Based Assessment

Included in course price

Level 5 Leadership & Administrative Management Diploma are 100 credits Certificate. To achieve a Level 5 Leadership and Administrative Management Diploma learner must have to achieve 10 Modules with 100 Credits to get CPD Accredited Certificate of Completion.

Modules Outline

Module 1: Self Leadership

• Understand what self-leadership is
• Motivate yourself
• Set goals
• Reward yourself when positive things happen
• Think positively

Module 2: Leadership and Influence

• Define “leadership”
• Explain the Great Man Theory
• Explain the Trait Theory
• Understand Transformational Leadership
• Understand the people you lead and how to adapt your leadership styles
• Explain leading by Directing
• Explain leading by Coaching
• Explain leading in Participating
• Explain is leading by Delegating
• Kouzes and Posner
• Conduct a personal inventory
• Create an action plan
• Establish personal goals

Module 3: Executive and Personal Assistant

• Adapt to the needs and styles of management
• Communicate through written, verbal, and nonverbal methods
• Improve time management skills
• Manage meetings effectively
• Act as a gatekeeper
• Use the tools of the trade effectively

Module 4: Business Writing Skills

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
• Gain an overview of Requests for Proposals, Projections, Executive Summaries, and Business Cases.
• Define proofreading and understand techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.

Module 5: Communication Strategies

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

Module 6: Organisational Skills

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work-space
• Learn to resist procrastination
• Make plans to stay organized in the future

Module 7: Presentation Skills

• Perform a needs analysis and prepare an outline
• Select presentation delivery methods
• Practice verbal and non-verbal communication skills
• Knockdown nervousness
• Develop and use flip charts with color
• Create targeted PowerPoint presentations
• Utilize white boarding for reinforcement
• Describe how video and audio enhance a presentation and list criteria for determining what types to use
• Enrich the learning experience with humor, questions, and discussion.

Module 8: Telephone Etiquettes

• Recognize the different aspects of telephone language
• Properly handle inbound/outbound calls
• Know how to handle angry or rude callers
• Learn to receive and send phone messages
• Know the different methods of employee training

Module 9: Basic Soft Skills

• Discuss how soft skills are important to success in the workplace
• Understand the 10 key soft skills everyone should have
• Use soft skills to relate more effectively to others in the workplace
• Understand how to use soft skills to communicate, problem-solve, and resolve conflict
• Apply soft skills to specific situations

Module 10: Appreciative inquiry

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a positive environment

Course / Training Format

After successful enrollment, the learner will get access to the UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

Assessment

After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Duration

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via the Learning Platform for up to 12 months from enrollment date. During this period, flexibility will be given to learners completing the course at any time.

Certificate

Upon successfully passing the course Final Test, Learner must pay for a Certificate of Completion CPD Accredited either in PDF format or Hardcopy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Without any prior knowledge of Leadership and Administrative Management, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Leadership and Administrative Management can take the course. There are no specific deadlines for admission, and you can enroll anytime on this Leadership and Administrative Management course.

There are no precise requirements for Leadership and Administrative Management Certificate as no prior knowledge and experience of Leadership and Administrative Management is required.

Students seeking to enroll in this Leadership and Administrative Management course should meet the following requirements;

• Basic knowledge of English Language & Basic Computer Skills
• Be aged 16 years or above

After completing the Leadership and Administrative Management course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

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