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Knowledge, Skills and Behaviours for Managing Conflict
CMI Bitesize is a digital learning experience that ensures practicality on topics that are relevant in today’s world. Knowledge, Skills and Behaviours for Managing Conflict is aligned with key modules associated with Management and Leadership. This is aimed at aspiring and practising Middle Managers who wish to bring about successful change.
The core focus of this programme is to enable learners demonstrate their skills and knowledge in current positions and support them in their career advancement. This course is benchmarked against the CMI Professional Standards Level 5 learning outcomes. Learners will be offered a host of real-world case studies, tools, checklists and videos to gain a comprehensive understanding of the subject matter.
Managing and resolving conflict often takes resilience. The programme Knowledge, Skills and Behaviours for Managing Conflict will equip learners with key skills and expertise on how to overcome conflict in the workplace. Managing conflict requires the ability to determine the information in front of you and make the right judgement based on evidence presented. Learn how to manage conflict regardless of the source, and effectively diffuse a situation. Resolving conflict is oftentimes not just limited to on-site workers, but can also take place remotely. This programme will enable learners to find constructive solutions despite the difficulty of the decision.
This is an interactive online learning programme for individuals who wish to understand key challenges, develop skills for the future and learn to take the reins in a digital age, and lead from the forefront.
Why should you consider taking the CMI Bitesize Course with Global Edulink?
Global Edulink is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive CMI Bitesize Course. At Global Edulink, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.
Learners who register for this course with us will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
- CMI Bitesize Programmes Catalogue - download
Module 01 : Introduction
Module 02 : A Leader's Role in Managing Conflict
Module 03 : Skills you’ll need for Conflict Management
Module 04 : Having Difficult Conversations
Module 05 : P208 Difficult Conversations
Module 06 : Approaches to resolving conflict
Module 07 : Conflict Mode – Thomas and Kilmann
Module 08 : P150 Conflict – Thomas and Kilmann
Module 09 : Concluding Summary
The course will be delivered directly to the learner. Learners will be given 3 months to complete their programme from the date of registration.
Learners need to submit Self-Assessment and Reflection under the Method of Assessment.
Upon successfully completing the programme, learners will be awarded a digital CMI Certificate of Achievement.
Accredited Body (Accreditation)
With the demand increasing for high-performing and skilled managers in key role positions, CMI (Chartered Management Institute) offers proven and practical solutions for managers and organisations alike. It is an educational approach that will make individuals desirable applicants, help them improve their skills and make informative decisions. CMI enables individuals to become professionally qualified managers or help your business grow. It is a recognised and respected brand which offers future-ready qualifications and programmes. CMI qualifications are of the highest standard and it is valued by employers across the world.
Who is this course for?
- Aspiring and Practising Managers looking to progress in their careers
- For Foundation Chartered Managers
- There are no formal prerequisites to do this programme, however, learners should have the sufficient capability at the right level to undertake this standard of learning.
- Learners should have a basic understanding in English.
- Learners will be eligible for a Certificate of Recognition
- Once learners have completed the assigned Playlist, and are interested in more Bitesize topics, they can take the next steps to advance in their learning.
- Aspiring and early-career Managers can progress from Foundation Chartered Manager to Fully-Fledged Manager.
- Opportunity to ‘top-up’ to Level 5 qualification in Management and Leadership.
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